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No access to Chat! What is going on?!

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When I last checked, I'm supposed to get chat support since I'm a premium user.  I can't even get access to it and I'm stuck in a damn loop.  I take the following steps:   

  1. Click on "Contact Us" 
  2. "Access other support options" 
  3. I log in.     
  4. Then I'm just brought to the same support page, saying I'm logged out.      

I'm really losing patience with Evernote.  First, the app for Android 9 hasn't been updated since JUNE 2020 and now this chat support issue. 

I have disabled the ad blocker in two browsers and still no luck!   

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