Evernote for Mac won't sync - Frustrated long time paid user

[josiahbussing 4]

Hello,

I am running 10.11.5 on my Macbook pro (intel processor and 2 years old).

I have been a long time user of Evernote (6 years plus) and am on a paid plan. However, the Evernote website won't let me contact support because their site goes in a huge loop.

I am VERY frustrated with Evernote lately. I cannot get Evernote to sync from my Macbook application over to any of the online web interfaces or any of the other devices. (I am on a plan that gives me unlimited devices). 

I have tried all the troubleshooting steps like quitting Evernote, restarting, making sure it isn't blocked by Macbook's firewall, etc, but I can't get this to work at all...

 

Will someone please help me get up and running? 

 

[gazumped 11,652]

Hi.  Try https://help.evernote.com/hc/requests/new - we're a (mainly) user-supported Forum.

[josiahbussing 4]

Thanks for trying with that link, but that link doesn't work. I had to export all my notes, then reimport them after completely removing EVERYTHING from my Macbook. that was the only way it would sync. super frustrating... 

[CGTPS 0]

Same issue: Using 10.11.5-mac-ddl-public (2350)

10.11.5-mac-ddl-public (2530)
Editor: v121.2.15734
Service: v1.32.4
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