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Clip to Evernote can't clip because it can't login

tisme

Asked by tisme,

Idea

tisme

tisme 2

Posted
Posted

## STR:

1. open https://help.evernote.com/hc/en-us/requests/new in Chrome browser;

2. press that green elephant button in the plugin bar.

## Expected result:

Clip2E should clip webpage and post it to E

 

## Actual result:

No webpage get clipped by extension: 

2021\4\5 22:21:20 LOG ------ Button clicked -------

2021\4\5 22:21:21 ERR Error in recreateAccounts 
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'  
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'
    at XMLHttpRequest.<anonymous> (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:52:27885)

2021\4\5 22:21:21 WRN Could not login while handling browser action. 
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'  
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'
    at XMLHttpRequest.<anonymous> (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:52:27885)

2021\4\5 22:21:31 ERR Unable to get options store 
Error: Cannot read property 'userInfo' of null  
TypeError: Cannot read property 'userInfo' of null
    at AccountManager.get currentId [as currentId] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:281136)
    at chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:58:413758
    at async Promise.all (index 0)

2021\4\5 22:21:31 ERR Channel: Message 'getOptionsStore' failed with error: 
Error: Cannot read property 'userInfo' of null  
TypeError: Cannot read property 'userInfo' of null
    at AccountManager.get currentId [as currentId] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:281136)
    at chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:58:413758
    at async Promise.all (index 0)

2021\4\5 22:21:46 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

2021\4\5 22:21:46 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

2021\4\5 22:21:46 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

2021\4\5 22:22:21 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

2021\4\5 22:22:24 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

2021\4\5 22:22:34 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

2021\4\5 22:22:48 LOG ----------------------------------------

2021\4\5 22:22:48 LOG Evernote Web Clipper 7.13.8.31-f3c4893 Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
Clipper core: 1.5.0-9421f47
Locale: en-US

2021\4\5 22:22:48 LOG Using service: https://www.evernote.com

2021\4\5 22:22:48 ERR Error in recreateAccounts 
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'  
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'
    at XMLHttpRequest.<anonymous> (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:52:27885)

2021\4\5 22:22:48 ERR 
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'  
Error: Could not fetch 'https://www.evernote.com/GetUsers.action'
    at XMLHttpRequest.<anonymous> (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:52:27885)

2021\4\5 22:35:18 ERR Unable to get options store 
Error: Cannot read property 'userInfo' of null  
TypeError: Cannot read property 'userInfo' of null
    at AccountManager.get currentId [as currentId] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:281136)
    at chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:58:413758
    at async Promise.all (index 0)

2021\4\5 22:35:18 ERR Channel: Message 'getOptionsStore' failed with error: 
Error: Cannot read property 'userInfo' of null  
TypeError: Cannot read property 'userInfo' of null
    at AccountManager.get currentId [as currentId] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:281136)
    at chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:58:413758
    at async Promise.all (index 0)

2021\4\5 22:35:19 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: 
Error: Tab must be specified  
Error: Tab must be specified
    at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930)
    at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812)
    at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789)
    at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326)
    at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

 

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PNG Coops

PNG Coops 4

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@tisme, Same problem here, can't launch web clipper seemingly because I can't login.  Tried removing the extension from both Chrome and Edge, then rebooting.  Reinstalling the extension in Edge (Chromium driven app, of course) and the application is remembering login.  Reinstalling in Chrome and I cannot login and only get the spinning icon.  At wits end on this.

Image_001_20210506165248.jpg

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