Screen snap in skitch is black

[Tbeauchamp 0]

I just purchased the 1 year subscription and now this is how skitch takes screen snaps

I've checked privacy setting (all good)

I'm running mac BigSur 11.2.1

I use this program all day!!!!  Help!

[relativitee 0]

I have the same problem.

[derjoe65 2]

All screenshots are black.
I have discussed the same problem with the service. They want to take care of it. hm...

[CarolineJune 1]

I am not able to capture screenshot properly using Skitch (not sure released to upgrade of the Mac OS to Big Sur (ver 11.4). The output of the screenshot of the skitch is always the desktop background image instead of the active windows screen I was trying to capture. 

[tmittleman 0]

I figured my issue out just now. I had the same issue.  This Big Sur update seemed change Skitch to just take shots of my background image behind what I wanted to snap. 

The fix was to go into:

System Preferences / Security & Privacy / Privacy / Screen Recording /
Then toggle Skitch off then on.  Be sure Skitch program is closed.   

This seems to reset it so Skitch has access to the screen grab.

[Gerd Leonhard 2]

hi guys, same problem here, on latest mac OS big sur, I am only getting my background screen shot, not the content I selected with the crosshairs.... really annoying; tried changing security settings as per above but... nothing:(((. Help!

[derjoe65 2]

see the posting with System Preferences / Security & Privacy / Privacy / Screen Recording /...
this will help.

joe

[Adam Selzer 0]

Same issue here; tried turning the screen recording off and on, deleting whatever plists I could find, and reinstalling, but every screenshot just gets my desktop background. 

[derjoe65 2]

 

[Adam Selzer 0]

I already tried that, Joe. 

[PinkElephant 8,075]

Maybe add a Mac restart after changing the settings ?

Or try support on this.

[Dagfinn 0]

Same problem as Adam Selzer here. The System Preferences fix did not work. The last time it worked properly was 4 days ago. No system updates at that time that I can recall.

[Dagfinn 0]

OK again now. No idea why.

[PinkElephant 8,075]

Sometimes a restart works little wonders.

[Dagfinn 0]

32 minutes ago, PinkElephant said:

Sometimes a restart works little wonders.

I can assure you I've restarted many times in the interim.

[PinkElephant 8,075]

Then I would ask support.

[Dagfinn 0]

1 hour ago, PinkElephant said:

Then I would ask support.

If the problem returns, perhaps.

[Cornelito de la Pampa 1]

Hi all - I just wanted to say that tmittleman's solution above worked for me.

At first, I manually added the Skitch application under System Preferences / Security & Privacy / Privacy / Screen Recording /... by browsing to the Applications and picking Skitch.app. It made me restart Skitch, after which I noticed a prompt from the system telling me that "Skitch Helper" wanted permission to record the screen, which I allowed. After another restart prompt and me manually restarting the Skitch app again, it started to work.

Thanks tmittleman.