Thumbnail Image is generic in preview

[Rosetti 0]

I scan receipts using my phone. Before the update, the thumbnails in my desktop and my web client always were an image of my receipt. This made scrolling through the sidebar to find a receipt easy. After the update, neither the desktop nor the web client show anyining but a generic graphic. I haven't found anything in the forums addressing this specific problem.

[Mike P 2,641]

On 3/7/2021 at 12:07 AM, Rosetti said:

Before the update, the thumbnails in my desktop and my web client always were an image of my receipt.

I think it has been raised before. There are a number of issues with the preview image for both images and other attachments including pdfs. Sometimes you get it and sometimes you dont. Also if you change the image the preview thumbnail probably won't update. You could try different image formats but I think it may be a matter of waiting until it gets fixed. Sorry not to have been more help.