Jump to content
  • 0

I dont get any Mails when I try to get a new Password



Hi, I really hope you can help me.
I crashed my old phone and when I tried to get evernote running on my new phone it told me to get a new passwort (i forgott my old one).
The message said that I had to reactivate it with the new PW, but my problem is that I dont get any mails. I tried it again and again but no mails.
They are not in my spam folder and not in my trash can.
Please help.

Link to comment

2 replies to this idea

Recommended Posts

  • 0
  • Level 5

May be. Are you sure it is registered to that email account you are watching ?

Sometimes the account was registered to another email, and since the mail address is rarely needed, it is forgotten to be changed when the email changed.

Have you tried a reset with the new account ? This would show that the transfer from EN to your account is working. Because another explanation would be that your mail provider treats EN as spam source - then the mails would be filtered. If filtered in transfer, they will not show up in your Spam folder.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...