Evernote 10.7.6 crashes every time I try to start it

[MargoMartin 0]

Hi,

Every time I launch evernote since the latest update it will not work form my MacBook Pro.
I receive an error message: Something went wrong on our end, sorry about that. Please try restarting evernote.

I am at my wits end.

 

Thanks,

Margo

 

 

[PinkElephant 8,996]

Do you run the direct install, or from the AppStore ?

Probably you need to do a complete uninstall. Get the app AppCleaner and use it to remove EN from your Mac. When the selection window appears, really select ALL components - otherwise a residue of data can wreck the reinstall. I always restart my Mac after this, being a bit old school.

Then reinstall the app. I always advise to use the direct install, since it will not run in a sandbox mode. You get the installer from the EN web site. Install, log in, and now let is sync before staring to use it.