[Fixed in Version 10.9] Issue: "SyntaxError: Unexpected token o in JSON at position 1324"

[joseur 0]

Hi, I've recently upgraded my Evernote desktop-app to the version 10.5.7 and have had several issues since then. 

I reinstalled the version hoping to fix the issues, but now I can't even open the app anymore. This is the error i get: "Configuration file Error: syntaxerror: unexpected token o in JSON at position 1324". 

The operating system I'm using on my mac is macOS Catalina version 10.15.7

Reinstalling the app doesn't work. 

Can anyone help? 

 

 

[joseur 0]

Hi, 

I can no longer use the desktop version of Evernote. 

After having installed the latest version of Evernote on my mac (MacOS Catalina 10.15.7), this is the error I get. 

Reinstalling Evernote doesn't help. 

Can anyone help me with this? 

 

[gazumped 11,666]

Hi.  Try uninstalling Evernote and checking that library folder to make sure the file is deleted - remove it if necessary - and reinstall.  If that doesn't work try uninstalling via AppCleaner to remove everything related to Evernote / restart / reinstall.

[Shane D. 1,818]

Hi there,

We are working to address this issue.

In the meantime, you can do the following as a workaround solution that should resolve the issue until we can fix it permanently:

Reinstall using AppCleaner:

1. If Evernote is running, press **Command + Q** to quit the Evernote application
2. Download App Cleaner
3. When the download is complete: open the zip file, then open the App Cleaner app
4. Open the ‘Applications’ folder in your Finder and drag Evernote to the App Cleaner window
5. After App Cleaner searches for and lists all related files, click **Remove**
6. Right-click (or **Ctrl + Click**) on your Mac’s Trash and select **Empty Trash**
7. Reboot your computer
8. Download and install Evernote for Mac
9. Drag the Evernote icon into your ‘Applications’ folder
10. Open Evernote and log in to your Evernote account

[zerofolle 1]

This solution proposed in another topic, by a member of the evernote staff, worked with me
Thank you
Antonio

"Hi 

the issue was solved with these steps:

1. In the new Evernote for Windows, select File > Sign Out
2. Select File > Quit Evernote
3. Open File Explorer (aka Windows Explorer)
4. Paste %appdata% into the address bar and press Enter
5. Delete the folder "Evernote"
6. Launch Evernote again and sign in."