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PDF Icon Pictures Missing


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Hello,

I've recently noticed that many of my PDF's that I have imported into Evernote are suddenly missing the icon picture. For example, in my screen shot attachment, I have several AZ Highways magazines that are PDF files that used to show the cover picture in my Evernote note; however, they no longer show. Just curious why this might be the case?

Screen Shot 2021-01-10 at 6.04.19 PM.png

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  • Level 5

The preview icons are generated on the server. Usually it is fast, but sometimes there is a lag between uploading a note and getting the preview icon downloaded from the server. All of my notes with pictures or pdfs have previews.

If this does not happen within say a day or so, you could issue a support ticket. They can have a closer look.

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