tmadel 0 Posted January 6 Share Posted January 6 I uninstalled and reinstalled the extension. When I try to save a page -it just stays on Synching forever: Link to post
Level 5 PinkElephant 1,333 Posted January 6 Level 5 Share Posted January 6 I am on BigSur as well, and for me it is working. All the latest stuff (11.1, Safari, the rest I don’t know, but it is updated) except running EN legacy 7.14. Maybe there is some security setting missing, BigSur is quite special on this. And on some web sites the clipper seems to have trouble, don’t know why. But on most it is working just fine. Link to post
Sayre Ambrosio 302 Posted January 6 Share Posted January 6 5 hours ago, tmadel said: I uninstalled and reinstalled the extension. When I try to save a page -it just stays on Synching forever: Make sure that there aren't any pending OS updates. Especially if you are running a Big Sur beta. I had this happen and it was a combination of the clipper needing to be updated as well as an update that I had missed. As soon as I did both it started working again and has been working ever since. Link to post
Ryq G 12 Posted Wednesday at 09:44 AM Share Posted Wednesday at 09:44 AM It is also not working for me. I've had to log in a few times. I click on the elephant and nothing happens. Here's my log. Evernote Web Clipper 7.13.8.31-fad3b6a Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:84.0) Gecko/20100101 Firefox/84.0 Clipper core: 1.5.0-9421f47 Locale: en-US REMOVED experiments status: { "SaveButtonPos_CLIPPER-1768": null, "ClipTypeOrder_CLIPPER-1992": null } 2021\1\13 00:48:59 LOG: Using service: https://www.evernote.com 2021\1\13 00:48:59 LOG: detected auth in slots Array:[0] 2021\1\13 00:48:59 LOG: Reloading account in slot 0 2021\1\13 00:48:59 WRN: clipper-sso cookie not found! 2021\1\13 00:48:59 LOG: Account logged out: ThriftException:{"errorCode":5,"parameter":"authenticationToken"} 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:00 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 LOG: Using service: https://www.evernote.com 2021\1\13 00:49:13 LOG: detected auth in slots Array:[0] 2021\1\13 00:49:13 LOG: Reloading account in slot 0 2021\1\13 00:49:13 WRN: clipper-sso cookie not found! 2021\1\13 00:49:13 LOG: Account logged out: ThriftException:{"errorCode":5,"parameter":"authenticationToken"} 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.initCompleted' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:13 ERR: Channel: Message 'tabClipper.getCurrentTheme' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:20 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:20 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:22 LOG: ------ Button clicked ------- 2021\1\13 00:49:57 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:57 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:49:57 LOG: detected auth in slots Array:[0] 2021\1\13 00:49:57 LOG: Reloading account in slot 0 2021\1\13 00:49:57 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:49:57 LOG: REMOVED: Sync started 2021\1\13 00:49:57 LOG: REMOVED: Sync from USN: 110703 2021\1\13 00:49:57 LOG: Reloading account in slot 0 2021\1\13 00:49:57 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:49:57 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:49:57 LOG: REMOVED: Sync from USN: 112608 2021\1\13 00:49:57 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:49:57 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:49:57 LOG: REMOVED: Sync finished 2021\1\13 00:49:57 LOG: REMOVED: Sync started 2021\1\13 00:49:57 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:49:57 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:49:57 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:49:57 LOG: REMOVED: Sync finished 2021\1\13 00:50:02 LOG: ------ Button clicked ------- 2021\1\13 00:50:02 LOG: Reloading account in slot 0 2021\1\13 00:50:02 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:07 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:07 LOG: REMOVED: Sync started 2021\1\13 00:50:07 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:07 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:07 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:07 LOG: REMOVED: Sync finished 2021\1\13 00:50:08 LOG: ------ Button clicked ------- 2021\1\13 00:50:08 LOG: Reloading account in slot 0 2021\1\13 00:50:08 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:08 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:09 LOG: REMOVED: Sync started 2021\1\13 00:50:09 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:09 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:09 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:09 LOG: REMOVED: Sync finished 2021\1\13 00:50:12 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://(REMOVED)/commons.js:56:REMOVED 2021\1\13 00:50:12 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://(REMOVED)/commons.js:56:REMOVED 2021\1\13 00:50:14 LOG: ------ Button clicked ------- 2021\1\13 00:50:14 LOG: Reloading account in slot 0 2021\1\13 00:50:14 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:14 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:15 LOG: REMOVED: Sync started 2021\1\13 00:50:15 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:15 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:15 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:15 LOG: REMOVED: Sync finished 2021\1\13 00:50:16 LOG: ------ Button clicked ------- 2021\1\13 00:50:16 LOG: Reloading account in slot 0 2021\1\13 00:50:16 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:16 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:16 LOG: REMOVED: Sync started 2021\1\13 00:50:16 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:16 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:16 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:16 LOG: REMOVED: Sync finished 2021\1\13 00:50:17 LOG: ------ Button clicked ------- 2021\1\13 00:50:17 LOG: Reloading account in slot 0 2021\1\13 00:50:17 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:17 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:17 LOG: REMOVED: Sync started 2021\1\13 00:50:17 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:17 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:17 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:17 LOG: REMOVED: Sync finished 2021\1\13 00:50:20 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://(REMOVED)0/commons.js:56:REMOVED 2021\1\13 00:50:20 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://(REMOVED)/commons.js:56:REMOVED 2021\1\13 00:50:22 LOG: ------ Button clicked ------- 2021\1\13 00:50:22 LOG: Reloading account in slot 0 2021\1\13 00:50:22 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:22 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:22 LOG: REMOVED: Sync started 2021\1\13 00:50:22 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:22 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:22 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:22 LOG: REMOVED: Sync finished 2021\1\13 00:50:23 LOG: ------ Button clicked ------- 2021\1\13 00:50:23 LOG: Reloading account in slot 0 2021\1\13 00:50:23 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 00:50:23 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 00:50:23 LOG: REMOVED: Sync started 2021\1\13 00:50:23 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 00:50:23 LOG: REMOVED: Purging 0 notes. 2021\1\13 00:50:24 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 00:50:24 LOG: REMOVED: Sync finished 2021\1\13 00:55:19 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 00:55:19 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:02:48 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:02:48 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:03:03 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:03:03 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:04:00 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:04:00 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:05:25 LOG: ------ Button clicked ------- 2021\1\13 01:05:25 LOG: Reloading account in slot 0 2021\1\13 01:05:25 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 01:05:25 LOG: REMOVED: Sync started 2021\1\13 01:05:25 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:05:25 LOG: REMOVED: Purging 0 notes. 2021\1\13 01:05:25 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:05:25 LOG: REMOVED: Sync finished 2021\1\13 01:05:26 LOG: Get recommendations for REMOVED REMOVED 0 2021\1\13 01:05:26 LOG: REMOVED: Sync started 2021\1\13 01:05:26 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:05:26 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:05:26 LOG: REMOVED: Sync finished 2021\1\13 01:05:43 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:05:43 ERR: Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: There is no clipping info for given tab _tabClipper@moz-extension://REMOVED/commons.js:56:REMOVED 2021\1\13 01:05:48 LOG: ------ Button clicked ------- 2021\1\13 01:05:48 LOG: Reloading account in slot 0 2021\1\13 01:05:48 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 01:05:48 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 01:05:48 LOG: REMOVED: Sync started 2021\1\13 01:05:48 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:05:48 LOG: REMOVED: Purging 0 notes. 2021\1\13 01:05:48 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:05:48 LOG: REMOVED: Sync finished 2021\1\13 01:05:49 LOG: ------ Button clicked ------- 2021\1\13 01:05:49 LOG: Reloading account in slot 0 2021\1\13 01:05:49 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 01:05:49 LOG: Got user name: "REMOVED" (REMOVED). 2021\1\13 01:05:49 LOG: REMOVED: Sync started 2021\1\13 01:05:49 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:05:49 LOG: REMOVED: Purging 0 notes. 2021\1\13 01:05:49 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:05:49 LOG: REMOVED: Sync finished 2021\1\13 01:05:49 LOG: ------ Button clicked ------- 2021\1\13 01:05:49 LOG: Reloading account in slot 0 2021\1\13 01:05:49 ERR: Unable to show popup. Tab clipper doesnt exist. 2021\1\13 01:05:49 LOG: Got user name: “(removed)” (REMOVED). 2021\1\13 01:05:49 LOG: REMOVED: Sync started 2021\1\13 01:05:49 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:05:49 LOG: REMOVED: Purging 0 notes. 2021\1\13 01:05:50 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:05:50 LOG: REMOVED: Sync finished 2021\1\13 01:06:49 LOG: Reloading account in slot 0 2021\1\13 01:06:49 LOG: Got user name: “(removed) (REMOVED). 2021\1\13 01:06:49 LOG: REMOVED: Sync started 2021\1\13 01:06:49 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:06:49 LOG: REMOVED: Purging 0 notes. 2021\1\13 01:06:49 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:06:49 LOG: REMOVED: Sync finished 2021\1\13 01:06:49 LOG: REMOVED: Sync started 2021\1\13 01:06:49 LOG: REMOVED: Sync from USN: REMOVED 2021\1\13 01:06:49 LOG: REMOVED: Sync completed USN: REMOVED 2021\1\13 01:06:49 LOG: REMOVED: Sync finished Link to post
Level 5 PinkElephant 1,333 Posted Wednesday at 10:24 AM Level 5 Share Posted Wednesday at 10:24 AM This is completely useless ! We are users here - who do you think should read that stuff ? If you want to get somebody to watch over it, issue a support ticket. My web clipper is working. Maybe spare yourself some stress, and install legacy: https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote Link to post
Ryq G 12 Posted Thursday at 10:52 AM Share Posted Thursday at 10:52 AM Congratulations on graduating that Anger Management Class. Link to post
Level 5 PinkElephant 1,333 Posted Thursday at 11:32 AM Level 5 Share Posted Thursday at 11:32 AM You are welcome - enjoy reading your log. Others in the forum won't ... this place would be unreadable if anybody would dump their system ***** here, like you did. Link to post
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