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Fan since 2012 - Happy Subscriber - VERY TICKED OFF NOW - 8.16.6 on iPad4


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I use the fantastic iPad 4s for all sorts of portable uses..... - I use it for all my speaking and note taking and meetings etc etc etc..

My evernote version is 8.16.6

I can accept that the APP is not available to me given the Apple ecosystem.

Surely I can access a LEGACY APP to at least Read Only my notes......

BUT this is the worst guys.

I cannot even use my browser on my iPad to access evernote through the website.  This is a really terrible service and limits my freedom to access my subscriptions.

I can use my Android Phone. I can use my PC.

BUT why cant i use a web browser to access a website that I am being penalized simply because I do not want to fork out $500 to buy a new ipad to access a website......

Are you kidding me guys?????

I shifted to Evernote back in 2012 because it was the best cross platform note taker I had ever used but this is a deal breaker for me.....to limit me from using any web browser to access my account through the web on my ipad just because it is old seem unreasonable to me.

This is unreasonable...........

 

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I share your pain. 

I have had my premium subscription refunded as a result. 

Support advised to ‘force’ desktop version from browser on ipad but don’t promise that’ll work. 

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  • Level 5

On the iPad, I am not sure.

Tried to install the client on my iPhone 6, running on iOS 12.5. No chance, the client did not install.

Next I tried to open the web site through Safari, and to access my account there. The browser did not connect.

OK, the iPhone is end-of-life, just serves me as a backup and occasionally as my webcam. So for me no real issue, just testing. But if you rely on a device not capable of running iOS 13, you probably better start looking for another software.

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On 1/5/2021 at 12:26 PM, ThereseP said:

I share your pain. 

I have had my premium subscription refunded as a result. 

Support advised to ‘force’ desktop version from browser on ipad but don’t promise that’ll work. 

I also tried to force desktop but was not able too.

I tried safari and I tried chrome but other failed to work even after i forced desktop.

I do not believe it is true - somehow, evernote server assesses that its an older IOS device and therefore will not allow any access.

I can purchase a really cheap android table and use evernote - but why would I throw away my old perfectly good viewing ipad 4 - such a waste!!!!

All I am asking is that older ios units be able to access some sort of legacy read only app - that would suffice for me, not ideal but atleast reflect a compromise that would be reasonable....

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On 1/5/2021 at 12:35 PM, PinkElephant said:

On the iPad, I am not sure.

Tried to install the client on my iPhone 6, running on iOS 12.5. No chance, the client did not install.

Next I tried to open the web site through Safari, and to access my account there. The browser did not connect.

OK, the iPhone is end-of-life, just serves me as a backup and occasionally as my webcam. So for me no real issue, just testing. But if you rely on a device not capable of running iOS 13, you probably better start looking for another software.

Any why should these older devices continue to serve some sort of function....

My old iPad 3 is our music player device for the pergola and lounge room area..... and its an internet access point for those random moments....

There is nothing wrong with it - a great unit for such purposes - I do not want to buy a new ipad to perform a function where many people can access or 'drop' it!

Seriously evernote - smell the roses or coffee and flick the switch and let us humble peasants use the app....

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  • Level 5

Anything older than the iPad Air 2 and the iPhone 6S is running on 32bit CPUs.

This means a completely other code base, and much less performance.

Apple does not support 32bit code any longer, it stopped to work with iOS 13 and MacOS 10.15. So enjoy running older operating systems and older apps on the outdated platforms, why not. They were build for them. With new apps, you will be out of luck. EN v10 is new (based on a 64Bit framework).

You must not like it, but there still is a difference between technology and magic.

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