Evernote for Android now blocks screenshots

[danhash 22]

Evernote has decided to block screenshots. I never asked to disable screenshots of my notes. Don't tell me how to use my phone. Don't take over my phone. This is a NOTE-TAKING app, not a banking app or a porn app or a premium photography app; there is LITERALLY no reason to block screenshots.

Stop disabling screenshots. This is ridiculous.

[agsteele 2,946]

@danhash Thanks for your observation. I fear, though, that you are mistaken.  I have just checked and I can screenshot notes in Evernote 10 on an Android 11 phone without difficulty.  So I don't believe that there is any evidence that "Evernote has decided to block screenshots."

Of course, that means it isn't working on your phone which is certainly frustrating but not evidence of an Evernote decision in this case.  It took me awhile to work out how to make a screenshot in Android 11 - the operation has changed in Android 11 to Android 10 but once I had done a search to remind myself of how to capture a screenshot in 11 it has worked everytime.

It's also worth noting that these are peer support forums so berating Evernote isn't much use here.

[matej1990 185]

Yeah I'm also not able to make a screenshot on my Pixel 3 XL (Android 11). Can't do it in All Notes screen and also not inside the note.

Weird limitation for a note taking app. Please enable it.

[agsteele 2,946]

5 hours ago, matej1990 said:

Weird limitation for a note taking app. Please enable it.

As I've noted above I don't believe that this is an intentional limitation in Evernote since I can do this. Perhaps it is connected with the ways a screenshot is being made.  I get it to work with a note open on the device then I trigger the screenshot with Android default option of holding the down volume and power buttons together.

How did you attempt to trigger the screen shot?

Could this be a bug that is dependent upon the device/implementation of the OS? It is working as described on my OnePlus 8, Oxygen OS11.

Three examples follow...

     

[matej1990 185]

I can't make a screenshot with hardware button combination (same buttons as you used) or with a software (on screen) button.
Developers can can enable flag in the app for sensitive content and with it disable screenshots on Android. Maybe OnePlus has different screenshot taking approach, that bypasses this app flag. There are screenshot taking apps in the Google Play, that also can also bypass this restrictions.

Go to Chrome browser on this same phone, open an incognito tab and try to make a screenshot.

[Paul A. 620]

I just tested and I was able to successfully take a screenshot both in the lists view and inside a note. I was also in the Android beta program, and my app's build number is slightly different than the "release" version of Evernote 10 for Android. I wonder if this is a factor?

[agsteele 2,946]

16 hours ago, matej1990 said:

Go to Chrome browser on this same phone, open an incognito tab and try to make a screenshot.

Just to confirm, screenshot in a Chrome incognito tab is blocked on my OP8. 

I suspect that this issue is much less straightforward than a deliberate decision by Evernote to block screenshots.  I note that @Paul A. is able to successfully do this. I have build 1107959.

It would be interesting to know the build number for @matej1990 and @danhash Also the device that @danhash and @Paul A. are using. You are right that Android app development is much more complex than for iOS because the wide range of evices, OS implementations etc.

[matej1990 185]

Ok... that is getting stranger and stranger. 🤨
I'm also unable to make screenshots in Chrome incognito tab.

I have Evernote build 1107959:

[ehrt74 240]

Screenshots are not possible in chrome incognito mode. This is a feature of the chrome browser.

here a link :https://www.xda-developers.com/chrome-for-android-bring-back-screenshot-support-incognito-mode/

And I just checked in the app. I could take screenshots fine. Just to confirm, have you tried taking screenshots from the app?

[matej1990 185]

Yes, I know that Chrome incognito tabs don't allow screenshots, that is why I asked @agsteele to try it. I was 100% sure, that his OnePlus phone uses some other screenshot capture procedure, that bypasses no-screenshot flag in the apps. That is why I'm surprised.

And yes. I tried to made a screenshot inside the Evernote app. Nowhere inside the app is not possible to make a screenshot. If I switch to the Google Keep, I can make a screenshot, if I switch again to Evernote it's impossible.

[matej1990 185]

I got it! If I turn off passcode inside the settings, I can make a screenshot.

passcode turned on = no screenshots
passcode turned off = screenshots

Good job guys! We don't need Evernote android forum stuff. 

Have a great transition into the new year!

[agsteele 2,946]

We'll done. I checked and passcode on blocks screenshot.

[ehrt74 240]

mm, interesting. I didn't know you set a passcode for Evernote. Do you think this is a good idea that screenshots cannot be made when a passcode is set?

[matej1990 185]

From pure safety perspective it makes sense, but for me I think it is to strict. With passcode turned on, I also can't see content when multitasking.

Passcode off:

Passcode on:

[ehrt74 240]

Maybe it would be good to have a setting for this. As you're a premium member, you could reach out to Evernote and suggest this.

[agsteele 2,946]

Actually, I think this is an appropriate level of security. If I add a passocde then I am seeking additional security for my notes and content.  It is a trivial matter to temporarily disable the passcode make the screenshot then turn passcode back on. For me the kley was knowing what I needed to do.

[matej1990 185]

Some options inside settings menu would be nice, to adjust security settings to your needs.

[matej1990 185]

In v10.5 (1110172) there is still no option for fine tuning security settings. It' works the same as in previous version.

[Guest Johanna]

I solved the problem by activating "Notifications" in Settings -> Apps -> Evernote.

The notifications had been disabled.

After activating it, Screenshots are possible now.

 

[matej1990 185]

You mean this?

It was already turned on for me. If I turn it off I can still make screenshots.

[Guest Kirst]

So basically it's time to find a note app that has the functionality Evernote USED to have because it's over.

[agsteele 2,946]

56 minutes ago, Guest Kirst said:

So basically it's time to find a note app that has the functionality Evernote USED to have because it's over.

Evernote 10 does have this function (quite possibly missing other stuff) but to create a screenshot you need to have your passcode security turned off... The screenshot stuff is respecting the passcode security.

[PinkElephant 8,103]

You want to be secure, or you want to have user comfort ? Sometimes there is a conflict.

IMHO setting barrier behind barrier on a personal device in most cases doesn’t make sense. I think that it is ok when EN is locking things up when security is take to extremes. I would disable that Passcode stuff …

[Andres0852 2]

I haaaaate this feature, I'm a heavy user of Evernote and you guys are just begging me to leave the app. I use screenshots all the time.

Can't download the photos either, they show up gray I'm the downloaded file, so basically you locked my images and files forever.

[Amserv 0]

I'm able to screenshot. 

 

But when I check later, I only have a 252 byte file on my android galaxy mobile. 

[agsteele 2,946]

14 hours ago, Andres0852 said:

I haaaaate this feature, I'm a heavy user of Evernote and you guys are just begging me to leave the app. I use screenshots all the time.

Can't download the photos either, they show up gray I'm the downloaded file, so basically you locked my images and files forever.

A guess, that you have Passcode security turned on. As you'll see explained further up the thread, Evernote respects the additional security setting and disables Screenshots in that circumstance. Turn off Passcode security and you can screenshot to your heart's content.

[Amserv 0]

I don't have Passcode on. 

When I revisit a note with a Screenshot, the Screenshot is gone. 

A +/- 272 kbyte file is in its place. 

[PinkElephant 8,103]

Then I would issue a support ticket.

[Amserv 0]

Turns out the Screenshot is preserved in the web version. 

I'll fiddle with my android app to ensure it's not local. 

 

[Andres0852 2]

On 12/29/2020 at 4:37 PM, danhash said:

Evernote has decided to block screenshots. I never asked to disable screenshots of my notes. Don't tell me how to use my phone. Don't take over my phone. This is a NOTE-TAKING app, not a banking app or a porn app or a premium photography app; there is LITERALLY no reason to block screenshots.

Stop disabling screenshots. This is ridiculous.

Same issue and I hate it, all my photos are trapped. Cannot even download them 

[Amserv 0]

Check to see if they are available in the web version 

[RicD 10]

From my Samsung Note 20 screen capture does work. Hold down the on/off and the column down button, screen shot every time. 

System data:

One UI: 3.1

Android version: 11

Google Play system update: May 2, 2021

Sometimes on some financial sites I cannot capture a screen shot, with Evernote screen shots work as expected.

[bogorad 2]

This is typical and ridiculous bullshit that security people love to come up with to show that their useless asses are worth something.

 

It's MY phone. I'm a PAYING CUSTOMER. So ***** you Evernote for making my life harder.

 

Instead of making it an opt-in feature you force it on users.

 

why don't instead fire the ***** who made an app that takes 8 seconds to start on a fairly modern phone (pixel 4a)!

[PinkElephant 8,103]

This is typical … for a post that does not contain any information valuable for other users.

As worked out above, it seems to be a security setting. A security setting that does nothing makes not much sense. So it does something. You can decide to change the setting, I suppose.