Error loading page in Windows Desktop App

[ZachW 0]

Just navigating around on the sidebar and clicking on a notebook or note to navigate to that note, this error comes up constantly (seems to be random as far as I can tell, sometimes the note loads, more often than not I get this error).

Seems to have only started in last 1-2 weeks for me

I am on the latest version of Evernote according to the help>about 

Anyone else seeing this? Evernote is totally unusable for me because of this.

 

[CrystalCrystal 0]

Also this problem. I ask the developers to fix this bug, as it greatly interferes with the work with the program. It is impossible to use the Windows version now.

Windows 8.1

Sorry for my English.

[pedro8 2]

Since Evernote staff still seems to not be aware of the problem :wink: :wink: (I opened one ticket and pointed to the source linked below, so they should):

WORKAROUND/FIX (source):

The problem seems to get fixed if I delete Evernote's AppData folder (thus losing all notes not on Evernote Web)

[forrestlk 1]

Now 12/30/2020
Windows 10 Desktop will not load....ugh
This has been a continuing issue.
Have most current version
Problem continues...
 

[CrystalCrystal 0]

Temporarily switched to the web version, everything works correctly there.

[t0astbr0t 1]

I have the same issue with two Premium accounts.

All the time I receive the error message "Sorry, we're having some trouble. Try reloading the page.".

I'd love to issue a ticket, but it seems that the ticket process is broken as well. Every time I logon into the Evernote support page to submit the ticket I receive the message "You have logged out of Evernote." after pressing the login button.

To wrap it up I have two paid accounts that cannot be used properly, and it is not even possible to raise the issue to the support team.

@support, this is not a missing feature, your product is currently not usable via client software (the web interface is no solution). I'd be glad if this circumstance would push the topic in your priority list upwards.
 

• Windows 10
• Evernote client 10.5.7 build 2171 public
• Same issue on three Windows 10 devices with two Premium accounts

[adrian9999 0]

I have the exact same issue:

Premium Account.

Every time I logon into the Evernote support page to submit the ticket I receive the message "You have logged out of Evernote." after pressing the login button.

• Webclient on Mac using Firefox.

[CrystalCrystal 0]

Fixed. Thank you.