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Ability to change Update Date for notes


yankru

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3 minutes ago, yankru said:

It is no longer possible to change the Update Date of a note!

This is possible with the  Windows Legacy version and I need this feature back with the new version.

Hi - we don't know exactly what or when Legacy features will return to v10,  but the general plan is that they all should come back as soon as possible.  In the meantime,  there's Legacy...

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I've been a computer consultant for businesses for 30 years and for the life of me I don't understand why programmers or whomever makes the decisions on what features to add or DELETE don't consider what the CUSTOMERS want; you know, those people that PAY you for your product (until it's no longer useful)? I've used Evernote almost since it came out in 2008 and like any software there are frustrating things I wish were different OUT OF THE BOX. (#1 being it's speed in pulling up notes on a PC, and it LOCKING UP EVERY SINGLE TIME I DO A SEARCH of my notes... for YEARS. I either wait 5 minutes until it unfreezes or about 50% of the time it NEVER unfreezes, so I have for force shut down the program and bring it back up... annoying and time consuming.

Those things aggravate me to no END, but I deal with them since calling tech support makes me want to slit my wrists! However, the FAR BIGGER issue is that since [most] of us are human beings, we are driven by HABITS, so once we have a software for a little while, we establish a workflow that works for us, which often takes a year or more to establish (my Evernote database is in perpetual state of changes and tweaks, mostly with the Notebook and Tag names and their hierarchy, as the database has gotten huge (22,000 notes). However, the tweak I make don't disable my ability to zip in and out of notes, and add or clip notes at a rapid rate. But when the developers or decision makers DELETE A FUNCTION that's part of that workflow, it COMPLETELY disrupts our productivity. As an entrepreneur with too much to do as it is, the LAST thing I need to do is search for how to do something I've been doing for YEARS or in some cases over a DECADE, only to find that there IS no "how to" because the function has been DELETED! I've had a mantra of sorts I've used for most of my career regarding the functionality of anything, and that is for developers (or manufacturers) to "ADD anything you'd like to if you think it will enhance your product, which includes the interface, but NEVER, NOT EVER should you TAKE AWAY ANYTHING." If Evernote thinks the new way is better, that's fine, but it's THEIR opinion, while the CUSTOMER may have a different opinion and likes the old way better, and if so, LET THEM KEEP IT!

Microsoft does the same thing, in fact most software and App companies do, especially the biggest ones with too many cooks in the kitchen (the smaller companies remain close enough to the customer to KNOW what they want). Microsoft had virtually the same Toolbar for MS Office for maybe 15 years, with MS Office 2003 being the last to use the original toolbar. I use Excel DAILY and though I TRIED using the new toolbar that was forced on what are now their subscribers (another beef for another day!), but I literally could not use Excel, either at all, or it was like learning how to use it all over again, and when I FINALLY found out how to find the function I wanted, unless I used it everyday, I'd forget where to find it next time! It was SUCH a massive problem for Microsoft that they [shamefully] made users PAY for a fix that would reinstate the OLD toolbar with the NEW software. Every single one of my clients that were dependent on MSOffice daily bought that add-on or just kept their old disks like I did. Fortunately I kept my Office 2003 disks and will use that forever until they inevitably kill it (because they can, not because they need to). Using MSO 2003 I can almost use the program blindfolded and can certainly use it at lightening speed. But again, if I had to use the new toolbar, I could draw out my spreadsheet on grid paper faster!

Why is the ability to MANUALLY change both the creation date and the edited date in Evernote so important to virtually every serious user of Evernote? Because like most everyone else I've seen make comments in other forum posts, sometimes you stumble on a note that has a typo or something, but when you fix it, it changes the Edit Date to today. As much as possible I like the notes to be in "somewhat" chronological order (at least the correct year), so if I fix a typo I want to back-date the edit date back to what it was before I fixed the typo. I don't want a note from 2009 suddenly appearing at the TOP of my list of notes just because I fixed a typo! BUT, that's exactly what is happening now and I can't do ONE THING ABOUT IT and I'm extremely NOT happy about it. 

I understand this is not the current topic, but I don't have time to go into 10 forum topics to make my complains, so hopefully at least mentioning it here it will make it's way into the right hands. Yet another HUGE problem (I can deal with small annoyances) is that I "thought" once you Clipped an article from a website, you "owned it," meaning it stayed in your copy of Evernote forever, even if the website is long dead. I'm missing a TON of notes, where the title is there, the date, tags, notebook, etc. is all there, but the articles are NOT! It "appears" that NOW an Evernote article that you clipped from the web will only be in your own stand-alone copy of Evernote if the original website you clipped from is still active! This is a COMPLETELY INSANE move on Evernote's part, since webpages come and go, but their content my still be viable or even valuable. In fact, some of the content I had was online newspaper clippings THAT INVOLVED LEGAL CASES I'm involved in and were EVIDENCE in those cases, but because the website owner took down or archived the article, it also disappeared from MY copy of Evernote. This is COMPLETELY UNFORGIVEABLE. I just upgraded to 10.17 and have no idea exactly how many of my 22,000 notes, half of which were CLIPPED, are not gone forever! 

You people at Evernote better get your act together and LISTEN TO YOUR CUSTOMERS, or ASK THEM, before you make such ignorant changes like removing a note if the page it was clipped from is dead! That COMPLETELY defeats the purpose of even CLIPPING a note! I'm also a researcher and rely HEAVILILY on the things I clip remain in my Evernote database, since some of the projects the notes were clipped to use in are not complete and in some cases, the missing CLIP was a KEY part of the research or legal case. 

I'm not sure if this will recover my lost clippings, but I may have to revert back to the last working version of Evernote that worked like I wanted it to (meaning it was functional and a valuable piece of software that I WAS willing to keep paying for). If something doesn't change DRAMATICALLY that enables me to get my valuable data back, and get the functions back I used EVERY DAY, I'll very likely be FORCED to find another program were the programmers and/or decision makers use COMMON SENSE before they make changes that CRIPPLE their customers. 

Get it together Evernote or you'll soon have one less customer to worry about. 

FRUSTRATED AND FRANKLY PISSED! Oh, and have a nice day... Ugh! 

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On 7/24/2021 at 4:43 AM, PinkElephant said:

Thanks for posting, frankly I didn’t read it all.

The probably best short term cure is to install the legacy client on your PC.

It won’t get any new features, and for how long it will work is not clear. But it does the job.

@PinkElephant
Thank you for replying at all, but if you didn't read the entire post then you missed some important information, not just in my opinion, but in the opinion of the 100s if not 1000s of clients as long as I've been doing tech work. To ignore my comments that represent these many 100s of customers is to ignore the NEEDS of the customers, which is what customer service is all about, yes? Aside from my specific technical issue, the core message is that programmers or anyone doing technical work cannot do it from their own standpoint, since naturally they understand it; they have to program around the needs of the customers, who, as you know, are the people that pay you and keep you in business. To suggest that I downgrade to an older version seems to basically be dodging my original question and, as you said, will deny a paying Premium User from getting the benefits of any new features that ARE beneficial, and many are. That said, no matter how good these new features may be they are displaced by the negative aspects of you taking AWAY a feature that was used by no telling how many 1000s of customers, in my case and I suspect countless others as well, THROUGHOUT the day, leaving your customers' net satisfaction with your new software at ZERO at best, less than zero in the worst case. 

*** The main issue at hand right now, with many others that I've been able to work around for now, is the inability to backdate the "UPDATED DATE." As I mentioned in the post above you didn't read, ONE of the things I use the "UPDATED DATE" for is to simulate "pinning" posts at the top of the total notes list, that are sorted in reverse chronological order, by changing the "UPDATE DATE" to a YEAR (only, leaving the month and day as they were, and will be again when I change the year back) around 3 years ahead, which forces them to the top so they won't get forgotten to the degree they're critically important. However, now that we can't CHANGE the "UPDATED DATE," once I've dealt with the note that's semi-pinned at the top by editing it as it needs to be, it will NEVER leave the position it's in, PERMANENTLY stuck at the top of my overall notes list, which not only defeats the purpose of part of the workflow I created, but takes up space at the top that's reserved for high-priority items. This is a MAJOR problem for me and completely disrupts part of my workflow. 

Though the backdating issue is a problem in COUNTLESS ways throughout Evernote, for others and myself that like keeping things in relatively accurate reverse chronological order. I don't know about you, but I've read MANY articles and watched MANY videos over the years of the various ways that people organize their Notebooks and Tags, and it appears that almost ALL Evernote users have their own idiosyncratic way of organizing Evernote to suit their workflow. In addition, also through reading about others that may have tips and tricks to make Evernote more efficient, it appears that EVERY Evernote user's setup of Evernote is in a constant state of reorganization as they add more data or find better ways to do things. In my case I do SOMETHING to Evernote virtually everyday to change or edit the basic structure. TODAY, in trying to consolidate Notebooks and use Tags more for smaller delineation than Notebooks were designed to do, I MOVED an entire section of Notebooks with Sub-Notebooks to another location. In doing so it changed the "UPDATED DATE" of HUNDREDS of Notes within the Notebooks and Tags. Now I have HUNDREDS of Notes from as far back as 10 YEARS ago sorted ABOVE Notes that I created yesterday. This created an even bigger issue since I have no way to put those Notebooks back, nor do I want to, AND I can't change the "UPDATE DATE" on any of the notes. THIS IS A MAJOR PROBLEM. Someone replied to one of the first posts complaining about this deleted feature that "we don't know exactly what or when Legacy features will return to v10,  but the general plan is that they all should come back as soon as possible." If ASAP means in a week or two fine. If ASAP means several months, not fine. Can you either give me a gross guess at how long this might take and more importantly, if I've explained how critical this is to ANY ONE of your customers' workflow and preferred setup, can at least this ONE feature be fixed with the next upgrade. 

I'm sorry if I seem impatient, but Evernote has GOT to think about the changes they make and how this will  affect their CUSTOMERS before 1) changing or deleting a feature, or 2) telling a customer, like myself, that's had their database completely reorganized (in a bad way) due to a feature being DELETED, that "we don't know exactly what or when Legacy features will return to v10," when most of the features shouldn't be taken out to start with. 

Remember, ADD anything you like, but NEVER, EVER delete a feature unless you have some way to track how many of your 225 MILLION users are using it and if no one or only a few are, then not so bad. But if you have 1000s or millions that are using a feature literally EVERY DAY, when you delete it, you're crippling that number, however big it may be, from being able to operate their businesses quickly and efficiently. Ever since I upgraded to Version 10 (and yes I know I can  downgrade, but that's no picnic either!) I've spend COUNTLESS hours trying to find out how to do things I used to do blindfolded, barely having to look at the keyboard. I'm not in business to help Evernote program their software, or tell them how to treat their customers. But if they can't get some of these MAJOR issues resolved quickly, in order of priority, I may, reluctantly, since I've been a virtual EVANGELIST for Evernote since the company began, have to start looking for something more reliable.

Thank you in advance for anything you can do to expedite the "UPDATE DATE" editing issue.

Regards...





 

 

On 7/24/2021 at 4:43 AM, PinkElephant said:

Thanks for posting, frankly I didn’t read it all.

The probably best short term cure is to install the legacy client on your PC.

It won’t get any new features, and for how long it will work is not clear. But it does the job.

On 7/24/2021 at 4:43 AM, PinkElephant said:

Thanks for posting, frankly I didn’t read it all.

The probably best short term cure is to install the legacy client on your PC.

It won’t get any new features, and for how long it will work is not clear. But it does the job.

On 7/24/2021 at 4:43 AM, PinkElephant said:

Thanks for posting, frankly I didn’t read it all.

The probably best short term cure is to install the legacy client on your PC.

It won’t get any new features, and for how long it will work is not clear. But it does the job.

 

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@JKS258 I think you've missed the fact that these forums are user-to-user support. You aren't engaging with the Evernote company. While we have pretty broad shoulders we are also not particularly inclined to take on the frustrations of other users.

I hope that veniting your frustrations has helped you let off some steam. None of your fellow users here can help you other than point to the solutions we've found. In your case @PinkElephant has suggested the Legacy application as the most likely solution to relieve frustration. Otherwise open a support ticket and then you'll be able to vent to Evernote staff.

I haven't bothered to read everything because I can't help either.

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5 hours ago, agsteele said:

@JKS258 I think you've missed the fact that these forums are user-to-user support. You aren't engaging with the Evernote company. While we have pretty broad shoulders we are also not particularly inclined to take on the frustrations of other users.

I hope that veniting your frustrations has helped you let off some steam. None of your fellow users here can help you other than point to the solutions we've found. In your case @PinkElephant has suggested the Legacy application as the most likely solution to relieve frustration. Otherwise open a support ticket and then you'll be able to vent to Evernote staff.

I haven't bothered to read everything because I can't help either.

@agsteele Thank you so much for the clarification and I clearly misunderstood that it was simply a user-to-user forum. In my distant memory, since I virtually NEVER contact tech support or even participate with forums since it's often faster to figure things out for myself, but in this case I couldn't, it "seems" like many years ago Evernote did participate in this forum. Surely they at least monitor it for everyone's sake even now. I know it's hard to tell reading text on a page, but I wouldn't say I was "venting" per se, which I equate with anger, which I'm certainly not. After all of my years in this business, which (along with surviving raising 3 children!) has TAUGHT me to have more patience. If I got upset every time software companies do what Evernote is doing, I'd be a basket case by now! I'm certainly frustrated that Evernote (and many others) don't understand the simple concepts I outlined before regarding making drastic changes to software people have often been using for 10 years or more like I have Evernote, without considering human nature, which is that once people get their habits and workflows in place and tweaked for maximum efficiency, they don't want them changed, no matter whether the programmers think they've found a better way, because it takes SO long, especially with a program as broad as Evernote, to get it setup and running fairly efficiently (likely a year or more in my case). I've said this for 30 years or more that if software companies can ADD any features they want as long as they don't take ANY of them away. If they could get that, then I suspect they'd have MUCH happier customers. 

Either way, HUGE apologies to @PinkElephant for assuming he/she represented Evernote in some way, and huge thanks to you for clarifying that this forum is user-to-user only so I won't make that mistake again. Though I suspect many tickets have been issued on the "UPDATED DATE" issue, I very well may add my name to the pot, so thank you for that suggestion as well. Have a good day. All the best... 
 

 

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