Is there any way to stop Auto Updates

[40below 8]

Hi All

 

Is there any way to stop Auto updates? Im getting them often and don't want them. I'm using an Imac.

 

Thanks in advance

[BobSuruncle 2]

I'm sorry to say there has been no 'logical way' to disable auto updates. I have been a premium user almost since they started and I have to say they have gone down hill as of the past few years. I am already looking to other alternatives for when my subscription runs out.

[an6irl 0]

For what it's worth, just chiming in to say that the Auto Updates are way too much. I've been testing out the free version before upgrading, and the daily messages and updates are enough to turn me off Evernote. 

[MarceloAnez 4]

I also want to to turn off auto update.  It is too risky to allow an update to happen in the middle of a work session where I could potentially lose access to all my notes.  It's arrogant of Evernote to assume every single auto-update will always work on every computer.  Thats why I leave updates for an off day so the risk of a new bug doesn't interfere with my work.  It has to be up to the user, you guys cannot impose when to update my computer.  There needs to be a manual switch for this function.  

[Ebra 0]

These desktop update pop ups are very annoying. Every time my computer turns on there's an Evernote pop up to update Evernote. Evernote team needs to give us a way to manage updates, I would like ability to turn on/off updates. This is ridiculous. 

[DayMayyah 0]

Ah, found this topic since it was happening to me on my Mac Mini desktop. I always leave Evernote running, since it should be that kind of app.

 

The interface keeps changing, and Evernote popup windows appear blank every day when I sit down at my computer. It's like having a virus... yet coming from a program that I am paying for.  I have been an Evernote subscriber for about five years.

 

PLEASE turn off all these updates, popups, and allow us to update on our own schedule. It's awful and I will migrate to another premium service if it continues. 

[elitesense 1]

I'm completely burnt out on these all-too-common annoying pop-ups about updating when I am just trying to use this note taking software.

At the very least PLEASE give us the option to disable the annoying pop up, or perhaps a checkbox "don't remind me for 14 days, or don't remind me for this version or ANYTHING to help with this. Evernote is literally the only software with 2003ish style pop-up annoyingness that can't be controlled.

Perhaps moving the notification somewhere else? Anything other than a "forced" pop up. PLEASE it's so maddening I'm just trying to take a note not install updates or dismiss pop ups all the time.

[isuru_s 6]

Yes please. I would like to know the answer to this too. I am on Mac as well and the updates are too frequent and consume my tethered mobile bandwidth unnecessarily. 

[40below 8]

The free version I think is not much better than a Virus the way it updates so often, no idea how it compares to the paid one but Im not going to risk it. Im going to delete it soon, just trying to figure out a way to save all my info first. There doesn't seem to be any way to contact them for help or advice which is terrible customer service. i will be recommending to anyone who asks to avoid it .

[PinkElephant 4,032]

The app is the same, free or paid. There are restrictions on the service, but not on the software.

A request like „stop autoupdating“ simply makes no sense. It depends on the platform how to stop an update to happen, this is OS-specific.

So check how it it done on your Windows / Mac / iOS / Android device. The web client always draws the latest release.

Not updating creates its own set of risks, mainly from unfixed bugs and security issues. If already on v10, I would update, because the app gets better and gains features with each update. If still not on v10, it can make sense to wait some longer. For the desktop clients one can decide to run legacy, instead or side by side with v10:

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

[isuru_s 6]

4 hours ago, PinkElephant said:

The app is the same, free or paid. There are restrictions on the service, but not on the software.

A request like „stop autoupdating“ simply makes no sense. It depends on the platform how to stop an update to happen, this is OS-specific.

So check how it it done on your Windows / Mac / iOS / Android device. The web client always draws the latest release.

Not updating creates its own set of risks, mainly from unfixed bugs and security issues. If already on v10, I would update, because the app gets better and gains features with each update. If still not on v10, it can make sense to wait some longer. For the desktop clients one can decide to run legacy, instead or side by side with v10:

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

This is all okay. But the question is, how do we stop auto updating on our Macs. You have not answered that at all.

While we want the new features presented, it is in no way under their privilege to forcefully push updates. Updating an app is under the user's control. And that does not mean they can downgrade a user to the legacy version and make them forego all new features. Auto-updating should not be a part of the new feature bundle?

I am still testing Evernote before making a subscription and thinking of moving away from my previous note app. Everything works perfectly except this part.

The reason I need auto-updating to stop is because I travel and work a lot and I depend on tethered mobile data for my WiFi. In such situations, I don't want to waste my precious mobile data bandwidth to update an app for reasons I didn't ask for.

I believe they should implement an off button for updates like any other Mac app. 

[wsequeira 11]

+! — not only are there no MacOS app settings to turn automatic updates on/off, but the autoupdate code checks every day and if it finds none, proceeds to display an annoying "You're up to date!" dialog message EVERY DAY, interrupting whatever it is that you're doing.  What about displaying a message ONLY when it updates?   What  a wreck of a new version.  

[40below 8]

Isuru, Ive started using the web only version and will delete the downloaded version off my Imac. This should solve the auto updating since I wont have the application on my Imac. Might be worth looking at as well for you.

 

I was going to upgrade to the paid version for 1 month just to get access to their chat help to ask directly but decided not to.

[A brother in Christ 7]

Exactly as wsequeira said. I use my computer for music and video production. This is a REALLY annoying feature. I would very much like options to either turn off automatic updating, or schedule it for certain times. It certainly should at least not interrupt what I'm doing. That's a horrible user experience.

 

In the mean time, I'm going to try using CNTRL/ALT/DELETE and task manager to see if I can stop the background process or startup service from running at all. While I was in there I noticed something very disturbing. Evernote was using hundreds of MB of RAM, and I wasn't even using the program!

[isuru_s 6]

On 12/28/2020 at 10:46 PM, 40below said:

Isuru, Ive started using the web only version and will delete the downloaded version off my Imac. This should solve the auto updating since I wont have the application on my Imac. Might be worth looking at as well for you.

 

I was going to upgrade to the paid version for 1 month just to get access to their chat help to ask directly but decided not to.

I think I found the solution!

So I took some time because I was testing it.. so far I don't think it has updated itself. I installed directly from the mac app store. Not through the website download. And it has remained unchanged for about two weeks, whereas I received almost daily updates when I was using the manually downloaded version.

My mac app store is not set to auto download app updates. I am always prompted for updates through the mac app store. It has been two weeks and the app store version has not been updated.

[A brother in Christ 7]

On 1/11/2021 at 11:13 PM, an6irl said:

For what it's worth, just chiming in to say that the Auto Updates are way too much. I've been testing out the free version before upgrading, and the daily messages and updates are enough to turn me off Evernote. 

Yeah, I'm considering abandoning it myself, as soon as I find another program that clips web pages and let's you highlight them. (I found Nimbus Note...)

[Ian99999 0]

I came here to ask about this, assuming I was just not finding the option. For it not to exist is plain ridiculous and demonstrates how out of touch this product is. I remember when Evernote was a useful, simple, notetaking tool. Now it gets in my way and makes me angry. It's time to move on. Anyone got any recommendations for alternatives?  

[isuru_s 6]

For everyone using this on a Mac and have an issue, install from the App Store, and the issue is resolved. I've already mentioned this as the solution above. But people don't seem to read and just continue to complain.

[PinkElephant 4,032]

This solves one issue, but creates new ones: AppStore apps run in a sandboxed mode, that in the past has created problems between EN and other applications when exchanging information. I prefer the direct install for that reason.

[LehelK 1]

Every single time i start evernote i'm greeted with the screen asking me to update now or later. Oftentimes if i update, when it restarts it asks the same thing again. I'm using evernote daily, hourly in fact - for me this is totally unacceptable.

Also, with the new version, the desktop client is basically a skinned chrome. If you press F12 the chrome console will pop up, confirming it (on windows at least that's the case). The only good update the new version brought was dark mode - apart from that it's been a major downgrade in my experience.

Has anyone found a good alternative? I just need synced notes, a clean ui and good tagging/organizing features.

 

[JuanWayri 1]

My whole workflow is being interrupted by these "update" messages. If the app takes a long time to launch because it is checking for updates or installing them, then I'll simply stop using Evernote and recommend others to uninstall it, too.

[Tom_e3 1]

Version 10.7.6-win-ddl-public (2321) has a very serious bug:
I cannot paste using my right mouse button (to get a context menu)...
I want to install a previous version, but it keeps updating to the new one.
I don't want to be forced to install a bugged version!!
Can you please stop doing that and allow us not to install the lattest bugged version?

[dkuckuk 4]

Agreed-EN should implement an opt-in timeframe for updates so users can choose when to update.  
 

(1) Being interrupted in the middle of workflow (got a “database update” or something like that yesterday that prevented me accessing EN to respond to a pressing question for several minutes) or (2) having a major bug (like the one that shut down all EN search function after an update last week) is just not acceptable.  

Make the updates mandatory after a certain time, ok.  But give us a chance to time them for ourselves first.

And, yes, those too-frequent cheery, newsy push announcements are really annoying.  Send me an email.

 

[elitesense 1]

I wouldn't mind this if it was occasional, but the frequency of this nag screens is way out of bounds. 

If you want to force updates, do it in the background, otherwise please don't nag users constantly or at least give them control over it. 

[marcooos 2]

Why is there an update every two days?! I really don't care about your updates.

[ynsglr 0]

On 24.12.2020 at 00:35, PinkElephant said:

Uygulama aynı, ücretsiz veya ücretli. Hizmette kısıtlamalar vardır ancak yazılımda kısıtlamalar yoktur.

"Otomatik güncellemeyi durdur" gibi bir istek hiçbir anlam ifade etmiyor. Bir güncellemenin gerçekleşmesini nasıl durduracağı platforma bağlıdır, bu işletim sistemine özgüdür.

Bu yüzden Windows / Mac / iOS / Android cihazınızda nasıl yapıldığını kontrol edin. Web istemcisi her zaman en son sürümü çizer.

Güncelleme yapmamak, esas olarak düzeltilmemiş hatalar ve güvenlik sorunlarından kaynaklanan kendi risk kümesini oluşturur. Zaten v10 kullanıyorsanız, güncelleme yapardım, çünkü uygulama daha iyi hale gelir ve her güncellemede özellikler kazanır. Hala v10'da değilse, biraz daha beklemek mantıklı olabilir. Masaüstü istemcileri için v10 ile birlikte veya yan yana eski sürümü çalıştırmaya karar verilebilir:

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Güncelleme yapmamak daha mantıklı. Çünkü her güncelleme de program çok daha kötü oluyor. v8e geçtim kafam rahat. Pdfler ve jpegler işlenebiliyor ve program çok hızlı.

[msfalcin 13]

Signed up for an account on this forum to bump this up. I'm finding a new notes platform if there isnt a toggle to turn off auto update prompts. Blows my mind auto updates cant be turned off and that they keep prompting it when I need a notes app that is always ready, not a notes apps that is always not ready and is always prompting me to update, how is this a good idea?

[nostachio 0]

Anybody that sees winds up here trying to turn off automatic updates, please go upvote (as opposed to liking the comment) the feature request to turn off automatic updates at

 

[IanCD 1]

On 1/6/2021 at 1:53 AM, A brother in Christ said:

Exactly as wsequeira said. I use my computer for music and video production. This is a REALLY annoying feature. I would very much like options to either turn off automatic updating, or schedule it for certain times. It certainly should at least not interrupt what I'm doing. That's a horrible user experience.

 

In the mean time, I'm going to try using CNTRL/ALT/DELETE and task manager to see if I can stop the background process or startup service from running at all. While I was in there I noticed something very disturbing. Evernote was using hundreds of MB of RAM, and I wasn't even using the program!

I too am using a Mac and I found the damned popups HUGELY annoying! I run a business and sometimes record Zoom meets, only to have Evernote TELLING me 'There's a New Update'. Well bully for them! I don't give a damn. It REPEATEDLY does this, and after having been on the FREE version I then upgraded as I was saving a lot of material. However, the problem then started, and popups would crop up in the MIDDLE of a Zoom call! That is REALLY out of order! How DARE these people MESS up other people's business meetings by doing this. I approached customer support (again a fair bit of searching to even achieve that!) and after FIRST saying I couldn't stop it, then went on to tell me to reinstall and delete old copies, and it should then be okay). 

To Evernote's credit they DID respond quickly. But I did what they suggested (even though I feared it wouldn't solve anything) just to see if it did stop those pesky popups. Well, a day or to later they ask for feedback, which is WAY too early, as there were no updates during this time, so I wanted to wait and see if the update notifications would cease. Well, guess what? The next time I was in the middle of working AGAIN the wretched UPDATE notification pops up. I roll my eyes, seethed, and immediately got back to them saying how that's IT, I'm NOT paying for mere frustration! I told them it's just totally UNACCEPTABLE and to I wanted a pro-rata refund. They did this, and immediately I found I couldn't even save ONE page, as it was over 25mb! There is a 40mb monthly limit, so 25mb is more than HALF a month's limit! WHAT?

What I DON'T understand is that I was using their FREE service for a couple of years without ANY 'bandwidth limits'; but as soon as I return to the FREE version from Premium it's WORSE than before...........The cynic in me says it's because they WANT FREE-account users to upgrade again, if downgrading, as I had NO limits prior to paying for a Premium account! It's a GREAT piece of software, don't get me wrong, but now it feels like I'm being PUNISHED. In response I've abandoned Evernote use altogether now! I don't even log in, so don't get the wretched update notifications either. It's more trouble, but I VALUE NOT being interrupted, so now save documents to Excel spreadsheets - yeah, I'm THAT determined NOT to use Evernote again! A DREADFUL experience, IMO!

[PinkElephant 4,032]

Sorry, this will not be the nice answer from a professional support guy - because I am just another user, I have no need and no patience for the chitchat:

- The note size limit was there since a long time.

- The upload limit was there for a long time.

- You use the service to earn money, but you are unwilling to pay for what you get. So you get what you deserve, which are the upgrade messages.

I get none of them. You get them because you decided to pay with your attention, instead of investing the amount for one cup of to-go per month into your peace of mind, and undisturbed Zoom Meetings. „Professional“ is IMHO something else.

EN is getting stricter on the use of the free plan. I do not expect them to drop this policy, just because you seem to be annoyed by it. Without a certain amount of annoyance nobody would subscribe, and that would not help neither - especially those users who can use the service because others pay.

[IanCD 1]

3 hours ago, PinkElephant said:

Sorry, this will not be the nice answer from a professional support guy - because I am just another user, I have no need and no patience for the chitchat:

- The note size limit was there since a long time. ......? I'm not saying it wasn't, but that it's more limited NOW than it was before.

- The upload limit was there for a long time. .....Same as above!

- You use the service to earn money, but you are unwilling to pay for what you get. So you get what you deserve, which are the upgrade messages. .....INCORRECT: I don't 'use the service to make money'. I'm using a completely different platform (Zoom!) and the updates INTERRUPT that. This was made clear. You haven't read my response properly!

I get none of them. You get them because you decided to pay with your attention, instead of investing the amount for one cup of to-go per month into your peace of mind, and undisturbed Zoom Meetings. „Professional“ is IMHO something else. .....Don't understand what you're saying here. Makes no sense.

EN is getting stricter on the use of the free plan. I do not expect them to drop this policy, just because you seem to be annoyed by it. Without a certain amount of annoyance nobody would subscribe, and that would not help neither - especially those users who can use the service because others pay. ....I'm not expecting ANYONE to change anything because I'm 'annoyed', but simply because of the problems I've described which are unacceptable - much as are OTHER people echoing the same opinion! I think you need to look into the software rather than dismissing customer complaints. A sure way you'll not be as successful as you otherwise could be!

I've replied in BOLD above, so inline rather than make references here. You totally fail to acknowledge what is obviously a PROBLEM, that not just I, but many others are having. The 'chitchat' comment is also rude and inappropriate. NOT professional, you are right there!

[PinkElephant 4,032]

Given the general attitude of your post, you just confirm my initial impression. I said I will not talk in riddles, seems my message got across.

Have a nice day, what is left of it.

[IanCD 1]

2 minutes ago, PinkElephant said:

Given the general attitude of your post, you just confirm my initial impression. I said I will not talk in riddles, seems my message got across.

Have a nice day, what is left of it.

The feeling's likewise! I so wish you didn't talk in riddles, be dismissive AND unprofessional. Says a lot about the company and the employees, eh? Oh well, you reap what you sow! Good day (or is that 'good riddance'?). Appalling and not altogether unexpected! Will NOT be recommending Evernote to anyone! Dear oh dear.....

[MarceloAnez 4]

The way to stop the annoying auto updates is this:

1-Delete the Evernote app (You won't lose your data because all your notes will download again from the evernote cloud)

2-Download and install the app from the mac store (Not from the Evernote website)

3-That's it!  woohoo!  Apple doesn't allow those stupid automatic updates

Problem solved!

 

[PinkElephant 4,032]

6 minutes ago, IanCD said:

The feeling's likewise! I so wish you didn't talk in riddles, be dismissive AND unprofessional. Says a lot about the company and the employees, eh? Oh well, you reap what you sow! Good day (or is that 'good riddance'?). Appalling and not altogether unexpected! Will NOT be recommending Evernote to anyone! Dear oh dear.....

Do as you wish. Taking your first post here, you would not have recommended EN anyhow, no big loss then.

Just to set this straight: I am not working for EN, I pay my subscription as others do (not everybody, as we worked out) and I am independent as a professional and a user of this product. My opinion is not twisted to cause harm - if it does, it happens by the reception, not by intention.

From another thread I think there are fellow users that already sit on the couch and have the popcorn out.

[J Mack Taylor 1]

On 12/23/2020 at 4:35 PM, PinkElephant said:

A request like „stop autoupdating“ simply makes no sense. It depends on the platform how to stop an update to happen, this is OS-specific

i use my tablet as my notes for speaking. i use a black page with colored, colored highlighted texts, so i dont have a white glow on my face. i did this using an html email file, and made the background black. it cannot be done any other way. using dark mode greys out my color codes. any version past 5.8 on my android refuses to recognize my black background. i dont use evernote for anything else. none of the other features are important to me. i often have to uninstall, and reinstall on older version minutes before a speaking engagement. i want to stop my android from updating the versions

[PinkElephant 4,032]

I have answered your question in another thread.

Personally I doubt you can rely on a client that aged like 5.8 forever. 

I would start thinking about my alternatives if the 5.8 client goes belly up tomorrow. No inside knowledge, but with outdated software like this in combination with a cloud based service like EN there are no guarantees.

[PinkElephant 4,032]

The forum is user 2 user. Although we may sympathize with your request, we hardly can do anything about it.

If you want to tell something to EN staff, use the feedback function or issue a support ticket.

[J Mack Taylor 1]

I have begun to make my notes on microsoft word, and save them as an html file, and upload them to my website. i will no longer need the premium version after this latest payment

[PinkElephant 4,032]

This describes maybe 10% of what EN offers in terms of functionality. If it serves your needs, it is completely logical not to subscribe.

Use cases is important, tools need to follow.

[DrGG 0]

These excessively frequent updates are disrupting my work. Pls add control to auto update, so we can choose how often to do the updates and when! I hope someone from Evernote is reading this thread.

[PinkElephant 4,032]

No, AFAIK nobody from EN is reading this thread.

A couple of years ago EN was updating maybe once a year, and the forum was full of complains about bugs not getting fixed because there were no updates. Now they are running an update every 3 weeks on desktop, which means that many bugs are fixed in less than 2 months. This only works by the fast release cycles.

From what I see EN will continue with the fast pace of releases. So better get used to it.

Back to the initial question: If you want to send a message to EN, use the feedback function in the clients.

[MarceloAnez 4]

The only way to really control when you do these EN updates is to install the app from the Mac AppStore, this way Apple blocks those constant automatic updates, which could easily arrive at very inopportune times, like when you're in the middle of a job or an upcoming deadline.    If you download the installer from the EN website, EN will interrupt your work whenever they want.  Very inconsiderate i think.

[PinkElephant 4,032]

Guys, maybe you live on another planet than me.

I open Zoom for a call, update notice. I open LibreOffice to do some work, update notice. I open Firefox to look something up, yes, another update notice.

This is normal, software development today is a completely different process than it was when new versions were delivered on a CD in an envelope. And stopping updates is a crazy one, blocking bug fixes, blocking new features and in the end generating security risks by unpatched code.

In general I agree updating works better on managed devices - in terms of updates an iOS device is always managed, because you can only install through the AppStore. On the Mac not everything is available in the Mac AppStore. Furthermore the EN app from the AppStore has shown some restrictions in the past - I remember a thread here in the forum where we want through maybe 10 postings to get sharing work, and in the end the solution was to uninstall the AppStore app and install the direct version from the EN website. So yes, the AppStore is a way to control the update situation - but be aware it may have side effects.