JasonSch 0 Posted December 9, 2020 Share Posted December 9, 2020 I have been using a ScanSnap ix500 for years with Evernote, my Evernote just updated and Scanning directly into Evernote with my ScanSnap scanner no longer works! What do I need to do? Some Setting I can't find?? Need a new Scanner?? I have scanned 10,000s of documents with no problem over the last 5 years and today after update no more. Using a Mac with macOS High Sierra 10.13.6 Link to post
Level 5* gazumped 7,872 Posted December 9, 2020 Level 5* Share Posted December 9, 2020 Hi. See other topics in the Forums... Link to post
Level 5 PinkElephant 1,588 Posted December 9, 2020 Level 5 Share Posted December 9, 2020 To cut a long lesson short: Install legacy https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote Link to post
BigAlHawkeye 0 Posted December 15, 2020 Share Posted December 15, 2020 Same Issue - Having used Evernote for years for exactly this reason - being able to scan my documents into the app. Not having this functionality is a massive issue and I question was the new release issued with this flaw - seriously unimpressed. When is it going to be fixed .........? Link to post
Level 5 PinkElephant 1,588 Posted December 15, 2020 Level 5 Share Posted December 15, 2020 Install legacy, and wait until EN releases something to this end. With legacy, the ScanSnap works as it always did. You can install in parallel on the same computer, if you want to use v10 for whatever reason. Up to now, apart from the final stop for supporting the EN edition scanner no other information has been communicated regarding scanning. So probably it is somewhere on the backlog, but without a priority set for it. Link to post
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