Extremely High CPU and Memory Usage Evernote Mac

[longtimeuser3 2]

Hi Evernote, 

System: 

MacBook Air 2019

macOS Big Sur

16gb memory 

1.6 ghz dual core

Evernote  on my Mac has been utilizing from 62 to 126% of my CPU for the past 4 hours.  Ever since I upgraded to Big Sur, Evernote has had high utilization. 

It's also consuming a lot of memory from 2.1GB to 3.2GB for past 4 hours (and since upgade).

What is Evernote doing to fix these performance issues for Mac users?

Thank you,

Lance 

 

 

[gazumped 8,503]

2 hours ago, longtimeuser3 said:

What is Evernote doing to fix these performance issues for Mac users?

Probably nothing at all until someone reports the details to Support and can supply the logs to show where the excess activity is taking place...  although if this is connected with an app update,  the extra activity might be a one-time overuse due to Evernote getting the new database installed and up to speed.

[longtimeuser3 2]

Thank you. I'll see if that's the case (new db install)

[Ashoke 1]

i'm hitting the exact same issue, consistently. all the same information as above. 

[kcatmull 1]

I am also having the same issue without having yet upgraded to Big Sur -- still on Catalina. It was fine for the first day or so but it's unusable right now. I sent the logs to support.

[EmmanuelG 1]

Same here. Very high CPU load after some browsing / editions through my notes. I have to restart Evernote to get back to normal CPU usage - for some time. Happens since last update.

 

Mac mini mid-2010, Core 2 Duo 2,4 GHz, 16 GB RAM.

macOS High Sierra.

[EmmanuelG 1]

High CPU usage solved with version 10.6.9 on macOS.

Edited January 22 by EmmanuelG
Typo

[John Dimm 0]

Hit a key and CPU shoots to 103%.  Wait a long time and it eventually goes down to 4%.  Then hit a key again and it goes to 103% again.

 Mojave

  System Version: macOS 10.14.6 (18G5033)

 

Here it is at 92.9%

  Kernel Version: Darwin 18.7.0

[PinkElephant 2,938]

And EN version ? It seems the issue was fixed with EN 10.6.9.

If it continues maybe do a complete uninstall / reinstall. 

[eric99 240]

I have seen this several times in the latest windows version as well: multiple cores were occupied endlessly. Killing EN and restarting solved the problem.

[everc 5]

Absolutely high CPU load remains unchanged, despite uninstalling Evernote, then applying App Cleaner and rebooting my MacBook Pro and then downloading and reinstalling Evernote from the Evernote website

evernote20210130.pdf

[gazumped 8,503]

2 hours ago, everc said:

Absolutely high CPU load remains unchanged, despite uninstalling Evernote, then applying App Cleaner and rebooting my MacBook Pro and then downloading and reinstalling Evernote from the Evernote website

evernote20210130.pdf 155.49 kB · 0 downloads

Support ticket I think... 

[stepru 3]

Evernote helper (renderer) is eating my RAM on Mac. What can I do?

[PinkElephant 2,938]

When it happens, quit the app cmd-q, and restart. Only closing it won’t work.

[stepru 3]

6 hours ago, PinkElephant said:

When it happens, quit the app cmd-q, and restart. Only closing it won’t work.

Thanks @PinkElephant, but it's not very 2021... I hope Evernote IT Team is aware and working on this issue...

[PinkElephant 2,938]

That is the current workaround, user to user.

No other solution until EN delivers a fix.

Since the framework used by EN is based on Chrome, I have my doubts how far the resources usage can be lowered in the end.

[Weining 0]

Exactly same issue.

It makes my mac fan keep working which is very noisy, and annoying...

[PinkElephant 2,938]

Cmd-q and start again.

There are reports it is getting better, but probably there is not a single cause.

[redeye 8]

Mojave 10.14.6

Legacy EN 7.14 = RAM usage idle 5 mins after launch is 275MB

Latest EN 10.17.8 = RAM usage idle 5 mins after launch is 696MB.

EN 10 clearly uses much more memory to just load and display the note list.  

In EN 10 click on the Home icon in sidebar and memory usage 886MB. Its a pity these newer apps are written with little respect for machines that have only 4GB or 8GB of RAM. We do have other applications to run, please don't take it all Evernote!

 

[PinkElephant 2,938]

EN legacy is a app written natively for the Mac. Everything is coded for the Mac, it can’t share much with other platforms. In itself it is optimized, but maintaining it is a big problem. Thus no new features for a long time.

EN legacy is nested in a framework. This is basically a browser without a front end. The app handles the program logic, the framework communicates with the devices OS. What you see is mainly the browser backend consuming resources. The apps code can be shared over platforms - thus we get new features, but others (possibly not supported by the framework) are missing.

No easy way to tell what is better.

What I am quite sure of: EN would have killed itself by a continued stalemate without innovation.

[redeye 8]

Thanks for the good explanation.

[kkweng 0]

So EV is slow.   Is there something in our control to make it more usable  ?   e.g.  I have about 8500 notes.  Can I separate them into different databases somehow (not just different notebooks), even if it means I can't have access to everything at once ?  Does it matter if I'm using stacks or not ?  What about types of content (eg screenshots vs web clippings)

[PinkElephant 2,938]

The easiest solution is to install the legacy client.

Personally I am on a similar note count, and I don’t regard EN v10 as being slow on my Mac. It is slower than legacy, but fast enough for my usage. V10 has a tendency to run slow on large notes, so try to create smaller individual notes instead of very large ones.

What may be relevant is your network, that is the internet connection plus the local network. Use an ethernet cable if possible, not WiFi. If it must be WiFi use a 5GHz network, not the 2.4GHz band.