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[Fixed in Version 10.5] Evernote keeps logging out - used apple id to sign up


kishankhatri

Idea

Hi!

I created a new account using Apple ID (masked email id is shared with Evernote). I bought the premium membership to enjoy seamless experience across devices. However, both across my mac and iPad, evernote keeps logging me out multiple times in a day. This is getting frustrating.

Could you please look into the bug?

Thanks,

Kishan

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5 replies to this idea

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Hi All,

This issue has been fixed in our most recent update, Version 10.5.

If you haven't already, please update to this version.

If you found this answer helpful, please upvote the comment to let us know.

Thank you!

 

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It is the same thing for me.. I am a new premium user and been using Evernote for 1 month.

 

Used apple ID and regret it badly. I have to login multiple times a day and that is on Mac, iphone and ipad. It's a pain. Been sending emails to support since then but got nothing. Emailed them one more time today..

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The issue seems to be gone after the last update. It was a bit intermittent in the last 3 days, in the sense that I would not need to login again for many hours but then suddenly I needed to. That happened a few times but seems to have improved a lot yesterday where I logged in only once in the morning.

 

But today was the first time that I didn't have to login again in the morning, first of all, so that's a good sign!

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