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Upgraded, now pay for the service, but in the new version, when I open the desktop on my PC, the main index window fills my screen 100%.  Cant even see the tab bar at the bottom of the screen.  I cant redcee the window size, only close it. I can only do that because I have a double header screen set up, otherwise Im not sure what I would do.  Ctrl-Alt-Delete I guess to close the program?   My only option therefore is to open Evernote via the web based application, which I would prefer not to do.  Any clues how to resize the page, tried all the obvious stuff like double clicking the tool bar at the top

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  • Level 5*
3 hours ago, tim fallow said:

the main index window fills my screen 100%

Hi.  What's your device?  And can we have a screenshot??  Alt+F4 should shut an active window down,  and Windows key <Win>+ left or right arrow should bounce the active window to one half or the other of your screen.

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  • 2 months later...

I just paid for subscription and I got the same issue. Super frustrating. Covering the whole screen the whole screen and have to abrupt my work every time I want to take a note. Please contact me asap this is not good UX.

image.thumb.png.572b6c79c0e595a9914851192a846e42.png

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On 2/25/2021 at 11:35 AM, gorang said:

I just paid for subscription and I got the same issue. Super frustrating. Covering the whole screen the whole screen and have to abrupt my work every time I want to take a note. Please contact me asap this is not good UX.

image.thumb.png.572b6c79c0e595a9914851192a846e42.png

Could you describe your workflow? I'm not a fan of the layout in the screen shot you show either. I always want to see the note in the context of the notebook or search etc. However for me I only get this view (ie no note list) when:

  • Using a shortcut from the sidebar to a specific note (ie not a search, notebook etc)
  • Going to a note using recent notes from the sidebar

It doesn't seem likely that you have done either of those things as you have a blank note which is why I'm intetrested in your workflow.

On 2/25/2021 at 11:35 AM, gorang said:

Please contact me asap this is not good UX.

This is a user forum and if you want help from Evernote staff you should contact Evernote support directly.

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Same problem, can only resize the window to slightly more than half the screen (windows + arrow keys do the same thing, normally they fill windows to half, with evernote they fill to about 60%, the same smallest size I can acheive manually by clicking and dragging the edge of the window).

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Don’t have the issue - often logging out and back in helps. There may be restrictions by the UI that can’t be fixed that way.

If the problem persists, you could contact support.

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I'm not absolutely clear, from thge descriptions, if I have read this correctly.  It seems that Evernote will display the Note column with a snippet/card view etc when you open a notebook, make a search or click the All Notes option. Click on the snippet and you get the note open alongside the Notes column.

If, however, you go directly to a note - for example by clicking a note on the Home screen - then the note will open without the note column. This is because, in effect, you have performed a search of a single note and there is nothing else to display in the note column.

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