Jump to content

Unable to log on to my old account


Recommended Posts

Hi all,

I had an old Virgin email account that logged me on to Evernote. I changed my phone and tried to log in. I entered the the Virgin email address but was informed the the password was out of date and Evernote sent a link to the defunct address that I cant access. I need to retrieve info on my Evernote account. Is there a way round this and I hope this makes sense ?Many thanks,

Martin

Link to post
  • Level 5*

Hi.  You can try https://twitter.com/evernotehelps or use https://help.evernote.com/hc/requests/new and see whether you can get in as 'guest'.  Virgin is a little weird to get into these days depending on whether you were a fibre or landline customer.  I still have access to two very old addresses (I worked at Virgin.net) but I get those by webmail via Google and Outlook.  It would be quicker to get Evernote to allow you access - or maybe just to start a new Basic account if the original data is no longer relevant.

 

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...