Biffothebear 0 Posted November 15, 2020 Share Posted November 15, 2020 Since upgrading to Big Sur I am unable to capture a screen selection I can click on the "capture selection" icon but no cursor appears to make a selection v 10.3.7 build 458378 public Link to comment
Augustomello 1 Posted November 16, 2020 Share Posted November 16, 2020 I have the same issue ! Link to comment
DamuG 0 Posted November 16, 2020 Share Posted November 16, 2020 Same here. Does capture whole screen,. Link to comment
Nick L. 682 Posted November 16, 2020 Share Posted November 16, 2020 I can't reproduce this. If anyone can share a screen recording that would be great. Link to comment
Shamus 0 Posted November 17, 2020 Share Posted November 17, 2020 I have exactly the same issue - whole screen capture works but neither of capture window or a selection, I have latest version of Evernote Link to comment
Augustomello 1 Posted November 17, 2020 Share Posted November 17, 2020 Hi Evernote Staff. As I can not do the Capture Screen Selection, I will try to describe the steps. I have a Mac air , IOS Catalina 10.15.17 updated . With the evernote in use . Using Chrome as browser , I clck the elephant in the bar (not the Clipper elephant icone). And then shows the Draft note with three icones in the botton - Capture Screen , Capture window anda Capture selection. The Capture Screen is working , but the screen shot archive is being generated in the IOS Desk 2 . The Capture window , I did not know what is happening The Capture Selection - IS THE ONE I AM MORE CONCERNED , because I use daily , until these version , at soon as you click the icone to capture selection , the cursor change to a cross vertical horizontal than you define the selection. The cursor is not changing, and I dont know how to select the area to copy. Hope you understand , and I am willing to get a solution . Thanks Link to comment
platinumperk 0 Posted November 18, 2020 Share Posted November 18, 2020 I have the exact same issue, and like Augustomello, I use the Capture Selection feature daily (many time per day). It's such an engrained part of my workflow I'd really love to know when this is resolved! I'm running the brand new 2020 M1 Macbook Pro on Big Sur. Having all sorts of bugs with different softwares that I use, but this one's an especially big interruption :/ Link to comment
ronmangem 0 Posted November 18, 2020 Share Posted November 18, 2020 This is all I get when I try to clip Link to comment
Augustomello 1 Posted November 18, 2020 Share Posted November 18, 2020 Hi Level 1 , With others users dealing with the same issue , would I expect a solution soon ? Link to comment
DamuG 0 Posted November 19, 2020 Share Posted November 19, 2020 Screen recording! 1626835129_evernotescreencapureissue.mov Link to comment
Level 5 PinkElephant 8,780 Posted November 19, 2020 Level 5 Share Posted November 19, 2020 Personally I use the legacy client on my Mac. Upgraded yesterday to BigSur, legacy is still working. List view is a little bit dense, rest is working. EN helper is working, screenshots and fast notes. Here is how to install the legacy client: https://help.evernote.com/hc/en-us/articles/360052560314 Link to comment
Shamus 0 Posted November 27, 2020 Share Posted November 27, 2020 I noted this problem earlier in this thread but have since re-installed Evernote on my iMac and the problem has resolved itself, if you haven't done that yet its worth a try. I'm now running Big Sur 11.0.1 and Evernote 10.4.3 Link to comment
VMDR 3 Posted December 1, 2020 Share Posted December 1, 2020 Deleted the version downloaded from App Store, and used the one from the website. Now it works. 1 2 Link to comment
Level 5 PinkElephant 8,780 Posted December 1, 2020 Level 5 Share Posted December 1, 2020 In general the AppStore version (although it is exactly the same software) can cause all sort of trouble. The reason is it is executed in a sandboxed mode, which may interfere with the desired action. To avoid it it is the direct install from the website one should use. Thanks @VMDR to remind us about this problem. 1 Link to comment
DamuG 0 Posted December 1, 2020 Share Posted December 1, 2020 @PinkElephant: This solves it for me 😉 Thanks! Link to comment
Augustomello 1 Posted December 1, 2020 Share Posted December 1, 2020 Thanks You all ! Downloaded version 10.4.4 direct from the evernote web site , not from the Appe Store, and everything is correct now ! 1 Link to comment
dinesh tewari 13 Posted February 11, 2021 Share Posted February 11, 2021 On 11/28/2020 at 3:49 AM, Shamus said: I noted this problem earlier in this thread but have since re-installed Evernote on my iMac and the problem has resolved itself, if you haven't done that yet its worth a try. I'm now running Big Sur 11.0.1 and Evernote 10.4.3 Uninstalled 10.8.4 from Big Sur. Downloaded from website and now its working. Thanks Link to comment
TheB4ssPl4y3r 0 Posted February 24, 2021 Share Posted February 24, 2021 I had the same problem. A uninstall and reinstall also solved the problem for me. Link to comment
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