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cannot copy/paste images from/to ANYTHING to/from Evernote anymore


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The subject field sums up the issue. Numerous other posts about this and I see no response from EN ??  At least you could make sympathetic noises or something no? At least _say_ you're working on it? (And, no, the fix that a few other people have found _on their own without help from you guys_ - of using the EN web version instead - did not work for me.)

I just checked to make sure I was remembering correctly that my billing cycle rolls over 11/30 - so I have about two weeks (for you) to figure this out before I cancel my Premium account, which I have had for 4-5 years, after having a basic account for about 10 years before that. Obviously I have been happy with EN, but also loyal to you guys during prior phases of change (which always worked out but were never quite as exasperating as the current one).

Of course many other things have changed with the new EN version - I have either learned to deal with or figured out workarounds for the problematic ones, e.g. having notes appear to be completely empty about every 3 days, so I have to close and reopen to wake everything up again - a sizeable pain yet I forbear.

But this is a deal breaker. I teach French online and being able to put images in EN to use as conversation prompts has been invaluable, especially being able to scan my notes quickly to find the perfect image for today's class etc. Alas, no more.

Please figure this out or at least respond so we know someone is thinking about it (or at least is sympathetic). I'm going to teach my classes and then spend the weekend making sure everything is backed up and googling "alternatives to Evernote" so that I can get ready to close my account. Even a simple message from you with a virtual "Awwww" and pat on my back (to say nothing of a solution) would keep me in the fold, FWIW.

Thank you.

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  • 3 weeks later...

Same issue for me too. Let me give an example.

Step 1: Take a screenshot in Mac

Step 2: Paste it in Notes (Apple's default note app)

Step 3: Copy that image from Apple notes

Step 4: Paste it into Evernote

Nothing happens. We cannot copy paste images from Apple Notes to Evernote

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  • 2 weeks later...

Same issue here - cannot copy-paste images from Evernote to Google Docs (for example). When I copy paste meeting minutes (with screenshots), only the text gets pasted. This makes the product useless for me.

 

Someone home in Evernote?!

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Same issue here,

Windows 10 trying to copy/cut paste from evernote to anything else.
This apparently happening to many people, I first noticed it about 30 days ago.

I would love a response or direction to an already published answer.

Thanks

  • Like 1
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I ran into the same. It's been months. If I copy a photo, and paste on other program such as word, power point. I have to save the photo to a directory, such as desktop. And load the photo to other program. 

Such a waste of time. Please bring back old evernote version. The new version is doing nothing but causing disaster. 

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  • 2 weeks later...
1 minute ago, iNik said:

Same. Any workarounds?

What I'm resorting to at this point is to screenshot a selection around the image(s) I need and then pasting them into my email. I will probably have to resort to creating Word documents and doing the same thing to make workable templates. 

I've also confirmed that this copy/paste issue applies to my Windows version as well. I'm so wishing I never upgraded the Mac version. Both versions have lost any kind of preferences and it's really hard to deal with trying to get back to the older versions. I may have a back up of an older version of Evernote. I may try to see if that would work in getting back what's been lost. Stay tuned.

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Ok I found a workaround of sorts.... 

Go to NOTE in the menu bar, then go down to "Print Note"

 

 

Print to PDF.. this should work on either Mac or PC these days.

Select everything in the PDF, copy, then paste to wherever you need to paste it. There might be some weird blocks that come along with the images, but at least on Mac I found I could delete them without ruining the other objects. 

This is a super kludgy way to do it but if you have MS Word or other document software you can start to copy/paste out your stuff to alternative documents and use them as templates until Evernote fixes this issue...  

Funny.. one of the most used features of a computer since the dawn of the computing era, copy/paste... no longer works in this app. It makes me wonder if this has become more a "feature" than a "bug" at this point... for who knows what reason... 

image.png

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I am having the same issue. It used to be simple to drag an image into an image editor. New version of EN is virtually useless. I waited for months to update EN and now I am so sorry I did. The interface is less intuitive than the older version I used.

Why would anyone consider removing functionality from an application? And WHY no feedback to this topic's question from EN?

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On 12/31/2020 at 7:17 PM, tmurphymimco said:

I am having the same issue. It used to be simple to drag an image into an image editor. New version of EN is virtually useless. I waited for months to update EN and now I am so sorry I did. The interface is less intuitive than the older version I used.

Why would anyone consider removing functionality from an application? And WHY no feedback to this topic's question from EN?

Not only that, but there is now (or has for some time) been another issue of images copy/pasted into Evernote becoming "attachments" and looking super blurred. Extremely annoying at this point. Thankfully I have an older version on my MacBook Pro 17" (2009) with El Capitan. So I can still copy/paste from Evernote to email, but the screenshot paste into Evernote issue mentioned above is still there.  Thankfully El Capitan App Store won't  let me upgrade to the newest version... so I still have some control. I will be looking for alternatives if this doesn't get fixed soon. 

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Having the same issue on Windows 10 and this regression bug has persist for since the "upgrade"

This was the best feature prior to this "upgrade", where we could screenshot anything, then copy the image in the note and paste it in Powerpoint, Word, Teams and even Email (shows up as a snapshot.png). 

When will it get fixed? 

My workaround is annoying, I have to right click every single image, Save As, then drag and drop the image to Email/Word/Teams/Powerpoint. 

It used to be 1 simple action, either drag image from Evernote into Email/Word/Teams/Powerpoint OR copy and paste. 

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I cancelled my paid account because of this issue (last straw) but neglected to turn off forum alerts. It’s amazing to me that this is still happening and still no response from EN.

All I can think is it’s some kind of protection against copyright violation? But that should be on the user anyway not the app they’re using, right? Plus I don’t appreciate apps/companies policing me. Oh well.

I’m using two other apps :( for what I used to be able to do on EN so I miss it daily but at least not pulling my hair out about images and not paying for the privilege of being driven crazy. 

Guess I’ll keep a look out in here in case they ever respond. The longer it takes them, the more time for someone else to create a better app/service; fingers crossed one way or the other. 

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Really a pain.  Does anyone know if there is a way to downgrade to the previous version on windows and IOS?

I also lost the share function, where I could send a copy of the note to a co-worker that I don't want to be able to view or edit the original note.

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Unless you have a whole other previous version of Evernote on a different machine that hasn't been upgraded, I don't believe you can downgrade. For example, on my MacBook Air I tried removed the current app and replaced it with a backup from a year ago. When I fired it up, I got a message saying that the "local database" is not compatible with the older app. On my MacBook Pro from 2009, I am not able to upgrade Evernote anymore.. which is a blessing because on that machine, the Evernote app is able to copy/paste things... so yeah... 

I've already started to redo my most important day to day templates in MS Word... copying out the text is at least possible and I just recreate the screenshots. There is a note above in this thread where I show how you can export a note to PDF and then copy/paste from there... 

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11 minutes ago, stanhastheplan said:

Really a pain.  Does anyone know if there is a way to downgrade to the previous version on windows and IOS?

I also lost the share function, where I could send a copy of the note to a co-worker that I don't want to be able to view or edit the original note.

 

5 minutes ago, StephenHutchinson said:

Unless you have a whole other previous version of Evernote on a different machine that hasn't been upgraded, I don't believe you can downgrade. For example, on my MacBook Air I tried removed the current app and replaced it with a backup from a year ago. When I fired it up, I got a message saying that the "local database" is not compatible with the older app. On my MacBook Pro from 2009, I am not able to upgrade Evernote anymore.. which is a blessing because on that machine, the Evernote app is able to copy/paste things... so yeah... 

I've already started to redo my most important day to day templates in MS Word... copying out the text is at least possible and I just recreate the screenshots. There is a note above in this thread where I show how you can export a note to PDF and then copy/paste from there... 

On desktop (Windows and Mac) you absolutely can install the legacy version - see instructions below:

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

 

Unfortunately not as easy nor supported to downgrade on mobile.

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9 minutes ago, Paul A. said:

 

On desktop (Windows and Mac) you absolutely can install the legacy version - see instructions below:

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

 

Unfortunately not as easy nor supported to downgrade on mobile.

I just installed it, and it built a copy of my database.. and BOOM!!! I got copy paste out of Evernote back! Thank you so much Paul. You're a lifesaver!

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I installed the legacy version and got the copy paste back for images in older notes - that were created before the update - but the images are missing from notes that I created using "duplicate note" after installing the update. 

At least with the legacy version there are more options to export notes to other apps.

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Same issue.  Been a subscriber for at least 5 years and have been flexible with most upgrade issues but this one's a big nail in the coffin. Please address this Evernote!!

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  • 2 weeks later...

Unless I missed it I haven't seen any response from Evernote about this. Has anyone else? The problem I had with workaround - print to PDF - is it puts page breaks between images so very frustrated I can't select all (Ctrl+A) and simply paste it somewhere else - basic function that should work in any program.

 

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I really hate when 'upgrades' eliminate a favorite or often used feature!!! And it's even more infuriating that so many people are commenting on this and NO reply from Evernote. I was a beta tester when they were working on EN10 and copy-pasting images works on that beta version. Luckily, I kept it on my MBP. Completely unacceptable that EN has been so unresponsive to customer needs. I've been a paying EN user for a long time but am definitely checking out other options. This is crucial for some of the work I do and EN just eliminated it.

 

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Hello, i have the same problem so I have been in touch with Evernote premium support. They are aware of the issue ans told me that it will be fixed. See message below 

 

“This issue is now resolved with Evernote Web 10.6.9, as you can see here.

We're doing a slow roll out of this update, so it's possible that you don't see it available to you yet. Please know that all users with under 10k notes will be seeing this update in the next few days.

Please let me know if you have any questions.

Regards,

Nick 
Technical Support Specialist”

 


 

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Having same issue re. copy/paste - originally thought to do with Apple M1 chip and Rosetta 2, but new version of EN now won't work on my 2018 Intel macbook (luckily have an older version that works well). Thinking of moving to Onenote after 7 years or so with Evernote - will raise again directly with Evernote on Monday

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On 1/16/2021 at 10:19 PM, vipen said:

Hello, i have the same problem so I have been in touch with Evernote premium support. They are aware of the issue ans told me that it will be fixed. See message below 

 

“This issue is now resolved with Evernote Web 10.6.9, as you can see here.

We're doing a slow roll out of this update, so it's possible that you don't see it available to you yet. Please know that all users with under 10k notes will be seeing this update in the next few days.

Please let me know if you have any questions.

Regards,

Nick 
Technical Support Specialist”

 


 

I have upgraded to 10.6.9 but I still can't copy images from Evernote and paste them elsewhere. I need to download them to desktop first and then copy them from there. It is ridiculous. 

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21 hours ago, kkarasu said:

I have upgraded to 10.6.9 but I still can't copy images from Evernote and paste them elsewhere. I need to download them to desktop first and then copy them from there. It is ridiculous. 

True - the problem is NOT fixed with 10.6.9 - you cannot copy an image or file even into macmail - all you get is a blue question-mark.

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Dear All, Here is the latest response from Evernote which is a step in the right direction. The workaround seems to work for single images etc.

Thank you for your patience. Between your reply yesterday afternoon and today, I was able to locate the Evernote forum post that I think you were referring to in order to understand more about the issue. I was also able to talk with one of our developers about this issue.

They let me know that the developers are aware that doing a copy and paste of a file or image from Evernote to a 3rd party application isn't work correctly. They are working on a fix for a future update of the desktop app. The current workaround is to download the attachment and then add it to the other application.

I know this is not ideal, and probably a little frustrating. I am tagging this ticket so that the developers are aware of the scope and impact this is having. I'm sorry that there isn't more I can do at this time. I wish this was something I could resolve for you. I do appreciate your patience and understanding while we continue to work on this.

If you would prefer, you can install an older version of Evernote on your device to see if that will work better with your new device.

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