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One same notebook appears duplicate


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One same notebook appears duplicate.

All shown notebooks is perfectly same. They have same notes. If I change one of notebooks name, they are changed together.

Please see the screenshots.

I'm using Evernote v10.2.4 build 1949 with Korean on Windows 10.

 

20201106_175552.png

20201106_175709.png

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  • 3 weeks later...
  • 1 month later...

Same problem in 10.6.9-mac-mas-public (458440). Notebooks randomly duplicate when renamed or moved.

Tried to move the notes from duplicated notebooks to a new notebook and delete the duplicated ones. Now ALL the notebooks are missing in the sidebar of mac version (web-based is fine and I can see my notebooks there). Very annoying issue since November 2020.

Screen Shot 2021-01-21 at 21.12.41.png

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  • 4 weeks later...

Same problem with Evernote 10.8.4-win-ddl-public (2349).

When I select one of the notebooks, other one will also appear selected. And when I deselect a notebooks, only one notebook will be deselected.

image.png.38c1b5e4f59afa896b0bbb881a9f8a01.png

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Finally I found a workaround, uninstall evernote completely ( using IObit uninstaller or others tools). Then reinstall, it will be ok (although i also found some flaws, but not much as past).

If uninstalling it only through win10 system, it would have some cache, and the left panel would remain same.

it worked for me, maybe you can have a try.

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2 hours ago, ythaha said:

Finally I found a workaround, uninstall evernote completely ( using IObit uninstaller or others tools). Then reinstall, it will be ok (although i also found some flaws, but not much as past).

If uninstalling it only through win10 system, it would have some cache, and the left panel would remain same.

it worked for me, maybe you can have a try.

Yes, this is almost always necessary if fixing an issue by uninstall. To be absolutely sure check that the two directories are removed

%AppData%\Evernote

%LocalAppData%\Programs\Evernote

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1664170389_2021-04-22011243.thumb.jpg.2dfa07225cc5cf3beb9e8c872e4ad007.jpgSame issue... This is Korean version on Window 10.

I did the way you guys told removing entirely Evernote app 

and reinstalled. but still same issue.. this is so annoying. 

Please help me.
 

 

 

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On 4/21/2021 at 5:06 PM, sanghui said:

Please help me.

As a Premium customer you should raise a support ticket. I get duplicates of notebooks which are shared with me in the list but not of my own notebooks.

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On 4/17/2021 at 7:31 PM, ythaha said:

Finally I found a workaround, uninstall evernote completely ( using IObit uninstaller or others tools). Then reinstall, it will be ok (although i also found some flaws, but not much as past).

If uninstalling it only through win10 system, it would have some cache, and the left panel would remain same.

it worked for me, maybe you can have a try.

update

same days after reinstallation, this annoying problem came back (actually reinstallation only reduced the number of duplicated notebooks, not solved this problem completely). And reload can do some help sometimes (less duplications), but duplication of notebooks also exist.

 

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Awful bug that forced me go back to a legacy version. New client randomly duplicates notes or notebooks. You may even try to delete one and it may look working, but in fact you just moved to Trash the original note.

Not even talking about UI bugs like overlapping note names from different collapsed/expanded notebooks..

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  • 2 weeks later...

Same issue on Android, version Apr 28, 2021. The list of notebooks includes many duplicates, is also unresponsive when trying to use, both when trying to save a new note (select, small window) or when trying to move a note to a noteboom (full list, full window). 

 

Tried to do the following, but none worked:

1. Sign out, sign in again. 

2. Install on a different device, also Android. 

Screenshot_20210502-185012_Evernote.jpg

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  • Level 5

How does it show on the web client ?

If it is clean there, untick the „keep data at logout“ in settings, log out of your Account and quit the app (cmd-q).

Then restart and log in again.

The alternative is to issue a support ticket. 

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