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(Archived) Mistake caused monthly limit to be exceeded

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I recently had to rebuild my laptop due to a disk failure. When I installed Evernote for Windows 3.5, I defined a folder with many sub-folders to be imported into Evernote. All files in this folder and sub-folder were already present in the Evernote repository. I incorrectly assumed that files would not be duplicated in Evernote. All of the files in the directory and sub-directory were again added to Evernote, even though they already existed in Evernote. This caused my monthly quota to be exceeded, effectively shutting down normal Evernote operation.

When I discovered the problem, I removed all the duplicate files from Evernote. However, the monthly limit problem did not go away.

Is there any way to reset the monthly limit problem to accurately reflect what I added to my repository during the month, without the erroneous additions?

Also, is there a way to prevent this from happening in the future - preventing duplicate entries from being posted during the file import process?



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This topic is now archived and is closed to further replies.

This topic is now closed to further replies.
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