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What happened to screen clip feature? It's not working since an update.


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I have been using Evernote Premium for years.  One of the features I liked the most was the ability to capture a screen clip on demand with a keystroke.  Now, that function is not working.  I use Windows 10.  Did something change?  I cannot find that option anywhere on the menu.  I have tried to read about this in the online forums but cannot find a direct answer.  

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On 11/1/2020 at 10:14 PM, pteel said:

I have been using Evernote Premium for years.  One of the features I liked the most was the ability to capture a screen clip on demand with a keystroke.  Now, that function is not working.  I use Windows 10.  Did something change?  I cannot find that option anywhere on the menu.  I have tried to read about this in the online forums but cannot find a direct answer.  

Hi.  Are you clipping web pages or other apps?  The web clipper should still work,  and if v10 isn't allowing screen grabs,  there are other utilities for Windows 10 that will image all or part of the desktop and generate a PNG or JPG to attach to a note.

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It's not really a solution to say "use other software" to do screen grabs. I want to be able to clip from various windows desktop apps, where use of the web clipper isnt an option. For example, I would clip data from Family Tree Maker into my Genealogy Notebook, so I could refer to it when I'd switched away from it, and I want to take a clip of a number of cells from Excel or MS Access to save database work to a Notebook - and there are many other examples using other non-web apps. Even the web clipper isn't a full solution for web-based clipping, as some web pages disable clipping - for example my banking app - but I could always use the desktop clipper.

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On 11/1/2020 at 3:14 PM, pteel said:

I have been using Evernote Premium for years.  One of the features I liked the most was the ability to capture a screen clip on demand with a keystroke.  Now, that function is not working.  I use Windows 10.  Did something change?  I cannot find that option anywhere on the menu.  I have tried to read about this in the online forums but cannot find a direct answer.  

Clipping from the desktop app (referred to as Capture) or the browser (referred to as clipper)?  Did you just update to Windows 10.3 Evernote?

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I am using the Desktop version 10.2.4 which shows as the latest version when I did "check for updates" just now. I did notice a reference to Screenshot in the release comment for 10.2.4 when I did that check - but the right click on the taskbar no longer gives me the screenshot option.

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  • 2 weeks later...
  • 3 weeks later...
On 11/1/2020 at 3:14 PM, pteel said:

I have been using Evernote Premium for years.  One of the features I liked the most was the ability to capture a screen clip on demand with a keystroke.  Now, that function is not working.  I use Windows 10.  Did something change?  I cannot find that option anywhere on the menu.  I have tried to read about this in the online forums but cannot find a direct answer.  

Totally agree...I clip web, excel sheets,  parts of a pdf...So much...I cannot believe they drop it..I have web clipper not the same

 

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It is perhaps worth outlining exactly what the functionaility is because the 6.25 screen clipping functionaility is much more than just a screen shot. Having said that I don't think there is anything that can not be done in the new version in combination with native Windows 10 tools. It's just alot slower and less convenient. Here is a list of functions

clip screenshot. This has been implemented in V10 although there are some odd behaviours. In addition the ctrl  and shift modifiers which copy the content to the clip board or file do not work. (The contents of the screen shot are always copied to the clipboard but I have not found a way of preventibng the creation of  a new note). This can also be done with the Windows native screen shot facility or another app like Gladwin printscreen.

copy selection. This copies whatever you have selected directly to a new EN note. It's a very convenient way of capturing information. Given that many things take more key strokes in V10 than in 6.25 it should not surprise us that this is no longer available. The work around is obviously ctrl-C, open evernote, create new note, ctrl-V

paste to evernote. This copies the contents of the clipboard to a new note even if EN is not maximised. Again the workaround is open a new note and paste.

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I am still having issue with the capture selection in mac. I even installed it from the evernote webpage instead of app store. But it now creates a new notes everytime I do the capture selection instead of implementing it in the quick note. Could you please fix the issue ?

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The old Evernote I've been using since 2008 was just about perfect. Why in the world would Evernote stop the screen clipping function. I can't live without that feature. For now thankfully I can still get it using the Legacy version, but I fear that will go away soon. For that matter ver 10 is just worse all the way around. Please don't fix what ain't broke.

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On 3/20/2021 at 4:41 PM, nuny said:

Why in the world would Evernote stop the screen clipping function. I can't live without that feature

Which particular aspects are you missing? Quite alot of the functionaility is there now but not all. I am using either the windows 10 built in screen clip functionality or an external utility for some functions. One could argue that it is a waste of EN's time to introduce something in EN which is already on the computer.

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I've tried and failed to use several alternative screen clipping tools, including the built-in windows snipping tool / snip and sketch - as well as anything offered in OneNote. The big advantage of the old evernote one was a simple ability to right click on the icon in the taskbar, then drag to do a clip of a portion of the screen directly into a new note. That could be a few cells of a spreadsheet or database, some words from a magazine article presented in a dedicated app, a section of a picture in a photo-processing program etc.

All of that could be done with leaving the spreadsheet / database / other program you were working on - and then you can go around and tidy things later in Evernote knowing your clips will be waiting for you.

Anything web-based doesn't hack it, and the app based alternatives end up being too clumsy / too many keystrokes - surely a key requirement for a note-taking environment.

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55 minutes ago, RedAnt said:

Anything web-based doesn't hack it, and the app based alternatives end up being too clumsy / too many keystrokes - surely a key requirement for a note-taking environment.

I don't really understand why alt-ctrl-S is not meeting your needs. Or click the elephant icon and then the capture screen icon.

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So here is the major change that makes the new capture go from a killer feature to worthless.

In the old version, I could capture a part of the screen.  In the new version I can still do that, although it feels a bit clunkier.

In the old version, whatever notebook I was currently working in would receive the new note with the image and would automatically open the annotation window.

In the new version the note gets created in a "default" notebook (I can find no way to change this behavior, or even to change the default notebook) and I have to go find it and drag it to the notebook I want it in, then open the note, then right click and choose annotate.  I could probably do it quicker using native windows screen shots and cropping out what I want.  As people realize that, the value of evernote drops.

So lets discuss it in terms management will understand...money.

Using the free version of evernote just for text notes, it would be very difficult for any user to reach the monthly max data usage.  Hitting that mark is probably the main way evernote gets users to convert to paying customers.  That is what worked for me.  Pictures are much bigger than text notes.  So anything that discourages or hinders users from storing as many images as possible in evernote is directly decreasing revenue.

Making clipper less functional and then encouraging users to use other software to work around it is directly decreasing revenue.

If enough users get fed up, a new app company will crop up that makes clipping easier and they will take that market share away from evernote pretty quickly.  If they also offer a path to migrate existing notebook from evernote I will sign up tomorrow, as will many of your users.  That market share will never come back.

 

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13 hours ago, davethegeek said:

.  So anything that discourages or hinders users from storing as many images as possible in evernote is directly decreasing revenue.

Making clipper less functional and then encouraging users to use other software to work around it is directly decreasing revenue.

If enough users get fed up, a new app company will crop up that makes clipping easier and they will take that market share away from evernote pretty quickly.  If they also offer a path to migrate existing notebook from evernote I will sign up tomorrow, as will many of your users.  That market share will never come back.

 

I couldn't agree more. What is happening? Have you all lost your minds and decided to just change things for the sake of change? 

I didn't have an option here. I went to make a note and was taken to downgrade to the newest version without having a choice. Previously I had custom buttons where I wanted them so I could work efficiently. As mentioned above, capturing and annotating are a huge part of how I use Evernote. I had previosly created a notebook called "scratchpad" for random clips to be sorted later when I wasn't working on a specific project like capturing graphs of customer bandwidth utilization and emailing them to customers while handling trouble tickets, or browsing new recipes, or shopping for christmas, etc. Now I can't even figure out WHY it saves to that folder other than it was already set that way. And it's the only folder I can save to. There is no option to change it at all. 

For a while I thought you removed the capture capability entirely. But instead of a simple right-click/select full screen or a selected area, I have to click the icon, click a little monitor, capture what I want, open evernote, go to the folder, move it where I want it......just a lot more work. more clicks and more space between the clicks to do less.......

Why in the world would you make any change that makes anything more difficult? 
Why do I have to dig through menus to do things that I was able to put a custom button at the top for before? 

Why are there so few options in the settings compared to before? 

If you all are just bored and feeling like you have to keep busy to justify your time....making changes for the sake of justifying the job.... why not improve things that need improving instead of breaking things that work well? Maybe give us more control over the arrow size in annotation? allow for the option to have a menu pop up after capturing to choose which notebook to save the capture to....

You know....make it EASIER to use, not more difficult. More features....not less. 

As pointed out above, you've made it more difficult to capture images, and because of that, reducing the number of people who will upgrade.

 

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16 hours ago, davethegeek said:

In the old version, whatever notebook I was currently working in would receive the new note with the image and would automatically open the annotation window.

I don't want either of those options. For me putting a screenclip into the notebook that happens to be open is non-sensical and would circumvent my entire "tag and file" organisation system.

16 hours ago, davethegeek said:

or even to change the default notebook)

In the main notebooks screen right click the notebook or use the three dots menu

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2 hours ago, kfreels said:

But instead of a simple right-click/select full screen or a selected area, I have to click the icon, click a little monitor, capture what I want, open evernote, go to the folder, move it where I want it......just a lot more work. more clicks and more space between the clicks to do less.......

The shortcut (alt-ctrl-S) helps but you still need to select the clipping area. I would like to be able to hit enter at that stage to capture the whole screen.

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Please explain your tag and file system. I am interested to know how it could be MORE useful to take a clip and have it go to some other notebook than the  one i am taking notes in.  

They should have added an additional option for your case, not removed the  much more functional way it worked already. 

For those like me who this is killing our productivity, I found another screen capture app that works like the old functionality. It was called jing but is now called Techsmith capture. Perhaps evernote could integrate with that app so tge captures drop into s note without me having to open a note and paste. but at least i have my easy annotations back. 

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9 hours ago, davethegeek said:

Please explain your tag and file system. I am interested to know how it could be MORE useful to take a clip and have it go to some other notebook than the  one i am taking notes in.  

The destination of the clip is defined in the options of the legacy version.

image.png.12eb5fa53fbd9b783bcda71895d5c729.png

As you can see I have it set up to always got to my default notebook rather than go to the current notebook (or the default notebook if you are in All Notes.

I frequently take screen clips when I'm not currently "taking notes" therefore I want the screen clip to go into my default notebook. Once a week I go through the notes in my default notebook, tag them and then move them into a notebook (99% of them go into the same notebook because I don't need multiple notebooks as I rely on tagging). 

My workflow is not "correct" anymore than your workflow is "wrong". They're just different. I obviously have no objection to an option (as in the Legacy). 

 

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On 3/24/2021 at 3:49 AM, Mike P said:

 

I don't really understand why alt-ctrl-S is not meeting your needs. Or click the elephant icon and then the capture screen icon.

the problem with the "elephant icon" AKA web clipper is doesn't allow you to capture your "whole screen".  I.E., in at least Windows, you can't include the bottom taskbar which includes the computer generated date and time... especially helpful for validations of purchases and web payments.  And at the moment, the EN screen capture function isn't working. Sure, you can do this with 3 or 4 other ways, it is just not as seamless of a flow as it would be if done entirely from within EN.

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41 minutes ago, JodyHeath.Com said:

the problem with the "elephant icon" AKA web clipper is doesn't allow you to capture your "whole screen".  I.E., in at least Windows, you can't include the bottom taskbar which includes the computer generated date and time... especially helpful for validations of purchases and web payments.  And at the moment, the EN screen capture function isn't working. Sure, you can do this with 3 or 4 other ways, it is just not as seamless of a flow as it would be if done entirely from within EN.

In case you were not aware, there are potentially two elephant icones: one that lives in your browser, which activates the web clipper. As you said, it does not capture the entire screen, only the content of the web page (likely intentionally, or possibly as a side-effect of the limitations in the browser extension API).

The second one is the Evernote helper icon, which on macOS lives in the menubar. On Windows it presumably lives in the system tray? Check out the help article, which describes its features:

https://help.evernote.com/hc/en-us/articles/209005067-Use-Evernote-Helper-for-quick-notes-and-screenshots#:~:text=Write a quick text note&text=Quickly access Evernote Helper using,(Windows) on your keyboard.

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6 hours ago, JodyHeath.Com said:

the problem with the "elephant icon" AKA web clipper is doesn't allow you to capture your "whole screen".  I.E., in at least Windows, you can't include the bottom taskbar which includes the computer generated date and time..

As @Paul A.points out there are two elephant icons. I am clearly talking about alt-ctrl-S which is not the webclipper but the screen capture utility within the windows desktop app. You can capture the whole screen with that.

image.png.5deb30d803cf30e53388dcebb464d86f.png

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On 3/24/2021 at 10:49 AM, Mike P said:

 

I don't really understand why alt-ctrl-S is not meeting your needs. Or click the elephant icon and then the capture screen icon.

Thanks Mike. I can confirm that alt-ctrl-S does what I need to capture from various places and save to a note.  It does seem to be something of an "undocumented feature" compared to the old right-click option, but it does the job.

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