Filterize automation service has stopped for me since 12 hours

[stocky2605 329]

Hi Filterize Users,

I'm experiencing an issue with Filterize - already over 70 notes shown as "not yet processed" and the number grows hour by hour. Am I alone with this kind of problem? Anyone else?

Thank you.

[DTLow 5,399]

Same; I left a note on the Filterize site

[stocky2605 329]

I‘ve sent them a short note via Facebook Community, as well 🙂

[Frki2 13]

6 hours ago, stocky2605 said:

I‘ve sent them a short note via Facebook Community, as well 🙂

Did you got any replay? As i see all filterize tasks are still not processed for me also.

[stocky2605 329]

7 hours ago, Frki2 said:

Did you got any replay? As i see all filterize tasks are still not processed for me also.

yes, yesterday: "we are on it".

I'm at 91 unprocessed items now - only 3 were processed within last 24 hours.

[stocky2605 329]

short update from Facebook Community: they're still working on this - they have a lot of traffic since two days which stuck in their queues - maybe due to V10 transition of many users causing a lot of updates to the notes (or whatever reason) - I see a few processed notes today but still over 90 unprocessed items.

[stocky2605 329]

update: seems getting better now, still a large number of unprocessed changes BUT new notes or updated notes are processed quickly.

[stocky2605 329]

update (I can confirm new notes / changes are processed quickly):

Quote

Hi at all,
sorry for all the inconveniences during the last days. We observed a much higher load than normal. This  yield into accumulating unprocessed notes on our side. We exported the open queue, implemented methods to handle the traffic and made a clean restart of the processes. New note changes should be processed immediately as normal again. We will replay the outstanding changes during the day, so missed notes get processed soon.