RFHatefi 4 Posted October 22, 2020 Share Posted October 22, 2020 There's a bug in the ScanSnap Home scan transfer to the new Evernote Windows v10. It now imports to a new folder that it names each time matching the random file name issued by ScanSnap Home. How can we set ScanSnap to import to a default Notebook like it worked before? 1 Link to comment
trainerdave 16 Posted October 23, 2020 Share Posted October 23, 2020 Yes, this is high on my growing list of sad surprises in this clunky new update. Each scan builds a new useless notebook, and each note has the redundant folder location. Fix and notify this premium user before he bails! 1 Link to comment
Level 5 PinkElephant 8,944 Posted October 23, 2020 Level 5 Share Posted October 23, 2020 I suggest you go back to the legacy software (possible for Windows and Mac) and let the v10 gain maturity. IMHO v10 is not (yet ?) able to support professional workflows. Link to comment
RFHatefi 4 Posted October 23, 2020 Author Share Posted October 23, 2020 Thanks for your quick reply! I'm already hooked on v10! Is it possible to have both the legacy and v10 installed on the same PC? My only problem so far is with ScanSnap. I wonder if there's another way efficient to scan into Evernote (e.g. wireless using tablet, another Windows profile, another PC) Link to comment
Level 5 PinkElephant 8,944 Posted October 23, 2020 Level 5 Share Posted October 23, 2020 @RFHatefiYes, you can install both side by side, and even run them in parallel. However, this can lead to syncing conflicts, so I think it is the conservative way to install both, but decide which one to operate at any moment. If you are fine except with scanning, use the v10 in general, and legacy only when scanning. Both clients use their own data base, so you can uninstall either one without removing the local copy of the server data of the other. Link to comment
RFHatefi 4 Posted October 23, 2020 Author Share Posted October 23, 2020 I can live with that until v10's issues are sorted out. This may be a dumb question, but where do I reinstall the legacy version again? All I can find online is the v10 dowload page. Thanks! Rod Link to comment
RFHatefi 4 Posted November 4, 2020 Author Share Posted November 4, 2020 Okay, so I have to agree with you. V10 is not ready. It still has a lot of issues to be worked out. How do I go back to the legacy version? Please send instrucitons at your soonest. Thanks 1 Link to comment
Level 5 PinkElephant 8,944 Posted December 1, 2020 Level 5 Share Posted December 1, 2020 Just have a look at EN support: https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote Link to comment
fnkslbrthr 3 Posted December 18, 2020 Share Posted December 18, 2020 I have the same issue - it's a real hassle if you scan a lot of documents you get a ton of these new notebooks (see screenshot). It wouldn't be that much of a problem if I could easily delete the notebooks after having moved the contained notes to their final destination. But deleting a notebook is hard labor: at least 4 clicks required per notebook and miles of mouse travel. Link to comment
Level 5 PinkElephant 8,944 Posted December 18, 2020 Level 5 Share Posted December 18, 2020 Go legacy (see above) ... Link to comment
fnkslbrthr 3 Posted December 19, 2020 Share Posted December 19, 2020 11 hours ago, PinkElephant said: Go legacy (see above) ... Thank you for pointing out my options. The intention behind my post was to give feedback to the development team not to ask for help. Link to comment
Evernote Expert agsteele 3,064 Posted December 25, 2020 Evernote Expert Share Posted December 25, 2020 I believe this issue is fixed but it requires the latest version of Evernote AND an update to the ScanSnap Manager software then configure the ScanSnap Manager to scan to Evernote 10 as an option. It took me awhile to work out all out. The main update required was the ScanSnap software. Link to comment
Level 5 PinkElephant 8,944 Posted December 25, 2020 Level 5 Share Posted December 25, 2020 On 12/19/2020 at 7:44 AM, fnkslbrthr said: Thank you for pointing out my options. The intention behind my post was to give feedback to the development team not to ask for help. In this case use the feedback option in the client, or post a support ticket. Devs at EN probably do not read through hundreds of forum posts just to know what they need to do. Link to comment
fnkslbrthr 3 Posted December 28, 2020 Share Posted December 28, 2020 On 12/25/2020 at 1:01 PM, agsteele said: I believe this issue is fixed but it requires the latest version of Evernote AND an update to the ScanSnap Manager software then configure the ScanSnap Manager to scan to Evernote 10 as an option. It took me awhile to work out all out. The main update required was the ScanSnap software. Thanks, but I believe I'm already up to date: Evernote 10.5.7 , ScanSnap 1.9.1.5 Checking for updates doesn't show any newer version for both applications. On 12/25/2020 at 1:23 PM, PinkElephant said: In this case use the feedback option in the client, or post a support ticket. Thanks! I was sure there was no feedback button in the app, thus posted here. But now that I looked again, you're right, it's there! 1 Link to comment
Evernote Expert agsteele 3,064 Posted December 28, 2020 Evernote Expert Share Posted December 28, 2020 2 hours ago, fnkslbrthr said: Thanks, but I believe I'm already up to date: Evernote 10.5.7 , ScanSnap 1.9.1.5 Checking for updates doesn't show any newer version for both applications. The newest version of the ScanSnap Manager is version 7.0 L30 If you're using v 1.9.1.5 then I guess you might be using the ScanSnap Home method. I've not taken that route since Evernote and ScanSnap fixed the Manager software. I think I had version 6.5 installed and it gave me an automatic update back in November. After that it became reasonably easy to add Evernote 10 as a scanning destination. https://scansnap.fujitsu.com/global/ssmanagerv7/ 1 Link to comment
Evernote Expert agsteele 3,064 Posted January 20, 2021 Evernote Expert Share Posted January 20, 2021 Today, ScanSnap Manager was updated to version 7.1 L25 Same link as above Link to comment
RFHatefi 4 Posted July 1, 2021 Author Share Posted July 1, 2021 I have a new problem. The PDF scans are coming in without an extension. So everytime I try to open an attachment I have to select a program to open the PDF. How can we tell ScanSnap to add an extension to these scanned files? Thanks! Rod Link to comment
Level 5 PinkElephant 8,944 Posted July 2, 2021 Level 5 Share Posted July 2, 2021 Have checked in Scan Snap Manager 7.1L27. I haven’t found such a setting. Link to comment
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