Jump to content

All Notebooks are missing after upgrade to 10.1.7


Recommended Posts

I have been using Evernote for many years and just upgraded til macOS desktop app - and now all my notebooks are missing!

The notes themselves are there. They say they live in the Notebooks, but the list of notebooks is empty.

If I logon to the web version the Notebooks are there.

I haven't tried anything else yet, so I dont know if there are more problems with this version.

 

v 10.1.7 build 1902 public
Editor: v109.0.14125
Service: v1.20.26

Link to comment
  • Level 5

@tfogh  @Mee Thank you for reaching out!

Do you know about how many notes you have in your account?

The reason I ask is that the initial first sync on the new clients may take awhile if you have a lot of notes.

When you go to the Web Client, do you see the notes/notebooks that are missing there?

Were either of you accessing your account via "Sign-In with Apple"?

Let me know as this will better enable me to investigate into the issue.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...