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All Notebooks are missing after upgrade to 10.1.7


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Posted

I have been using Evernote for many years and just upgraded til macOS desktop app - and now all my notebooks are missing!

The notes themselves are there. They say they live in the Notebooks, but the list of notebooks is empty.

If I logon to the web version the Notebooks are there.

I haven't tried anything else yet, so I dont know if there are more problems with this version.

 

v 10.1.7 build 1902 public
Editor: v109.0.14125
Service: v1.20.26

Posted

I have the same issue since upgrading my iOS app today.  Evernote - this is not an anomaly - possibly bad coding?  The ball is in your court - please address!  Thank you.  

  • Level 5
Posted

@tfogh  @Mee Thank you for reaching out!

Do you know about how many notes you have in your account?

The reason I ask is that the initial first sync on the new clients may take awhile if you have a lot of notes.

When you go to the Web Client, do you see the notes/notebooks that are missing there?

Were either of you accessing your account via "Sign-In with Apple"?

Let me know as this will better enable me to investigate into the issue.

Posted

I too lost all of my notes when I upgraded to version 10. I had to revert to an older version to get them back again.

Posted
Just now, mlrobins said:

I too lost all of my notes when I upgraded to version 10. I had to revert to an older version to get them back again.

 

Just now, mlrobins said:

 

 

Just now, mlrobins said:

 

 

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