Matthew85 1 Posted October 22, 2020 Share Posted October 22, 2020 I noticed today that my Plus subscription is no longer being offered but has been replaced and doubled in price f=by the Premium plan. This was never announced to my knowledge, has anyone else noticed this? If it was announced it was not made clear in any email I received at least. Before I complain I just wanted to hear your thoughts. Link to post
Level 5 PinkElephant 1,347 Posted October 22, 2020 Level 5 Share Posted October 22, 2020 @Shane D. Hello Shane, sounds like an account issue to me. Would be nice to learn about the continuation of the existing Plus-accounts. Link to post
Level 5* DTLow 4,971 Posted October 22, 2020 Level 5* Share Posted October 22, 2020 58 minutes ago, Matthew85 said: I noticed today that my Plus subscription is no longer being offered but has been replaced and doubled in price f=by the Premium plan. This was never announced to my knowledge, has anyone else noticed this? If it was announced it was not made clear in any email I received at least. Before I complain I just wanted to hear your thoughts. Now that you're at the premium level, open a support ticket at https://www.evernote.com/SupportLogin.action Please let us know if they say there's a policy change 1 Link to post
Level 5 Dave-in-Decatur 1,391 Posted October 22, 2020 Level 5 Share Posted October 22, 2020 6 hours ago, Matthew85 said: I noticed today that my Plus subscription is no longer being offered but has been replaced and doubled in price f=by the Premium plan. This was never announced to my knowledge, has anyone else noticed this? If it was announced it was not made clear in any email I received at least. Before I complain I just wanted to hear your thoughts. Actually, they announced they were no longer offering new Plus subscriptions quite awhile ago. I don't recall hearing that an existing one would be automatically replaced by a Premium sub, though. 1 Link to post
Administrator Shane D. 1,180 Posted October 26, 2020 Administrator Share Posted October 26, 2020 Hi All, Yes, while you no longer can purchase Plus, if you already had Plus, you should be able to continue to use it. @Matthew85 To make sure I'm understanding, you're saying that your subscription was automatically bumped up to Premium? Did you also notice a renewal price increase? Link to post
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