Matthew85 3 Posted October 22, 2020 Share Posted October 22, 2020 I noticed today that my Plus subscription is no longer being offered but has been replaced and doubled in price f=by the Premium plan. This was never announced to my knowledge, has anyone else noticed this? If it was announced it was not made clear in any email I received at least. Before I complain I just wanted to hear your thoughts. Link to comment
Level 5 PinkElephant 6,294 Posted October 22, 2020 Level 5 Share Posted October 22, 2020 @Shane D. Hello Shane, sounds like an account issue to me. Would be nice to learn about the continuation of the existing Plus-accounts. Link to comment
Level 5* DTLow 5,721 Posted October 22, 2020 Level 5* Share Posted October 22, 2020 58 minutes ago, Matthew85 said: I noticed today that my Plus subscription is no longer being offered but has been replaced and doubled in price f=by the Premium plan. This was never announced to my knowledge, has anyone else noticed this? If it was announced it was not made clear in any email I received at least. Before I complain I just wanted to hear your thoughts. Now that you're at the premium level, open a support ticket at https://www.evernote.com/SupportLogin.action Please let us know if they say there's a policy change 1 Link to comment
Level 5 Dave-in-Decatur 2,713 Posted October 22, 2020 Level 5 Share Posted October 22, 2020 6 hours ago, Matthew85 said: I noticed today that my Plus subscription is no longer being offered but has been replaced and doubled in price f=by the Premium plan. This was never announced to my knowledge, has anyone else noticed this? If it was announced it was not made clear in any email I received at least. Before I complain I just wanted to hear your thoughts. Actually, they announced they were no longer offering new Plus subscriptions quite awhile ago. I don't recall hearing that an existing one would be automatically replaced by a Premium sub, though. 1 Link to comment
Level 5 Shane D. 1,805 Posted October 26, 2020 Level 5 Share Posted October 26, 2020 Hi All, Yes, while you no longer can purchase Plus, if you already had Plus, you should be able to continue to use it. @Matthew85 To make sure I'm understanding, you're saying that your subscription was automatically bumped up to Premium? Did you also notice a renewal price increase? Link to comment
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