Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×
weemaple

ANSWERED ScanSnap Organizer and Windows "send to" Evernote suddenly don't work

Recommended Posts

I have a ScanSnap S1300i - I don't think it's the ScanSnap Evernote Edition that is discussed in the article regarding an update.

Today I wasn't able to send a scan from the ScanSnap Organizer to Evernote.  It acts like it's trying with the progress bar, but it seems to stop earlier than it usually takes to finish.  I also don't get the little window that usually shows up saying that the file successfully imported into Evernote.  I search for the file in Evernote, and it's nowhere to be seen.

I tried going into the folder that holds the scanned file, and sending to Evernote with the right-click menu "send to" option - but that doesn't do anything anymore, either (it used to also work recently).

Share this post


Link to post

Having the same issue. Perviously when I scan to a folder, Evernote automatically imports those notes. No longer happening since Evernote updated (v 10.1.7).

Share this post


Link to post

Many features missing in the new update. 

Preferences

Import from folder

Sync on demand button

Share this post


Link to post

@weemaple You don't say which eversion of Evernote or OS that you're using. If you've upgraded to the new version 10.x.x release of Evernote then you will have experienced the new world that @pwwroa indicates. ScanSnap scanning in the new version requires you to move to the ScanSnap Home software.

"SendTo" isn't supported in version 10.x either.

If these are a key part of your workflow then you should roll back to the legacy version of Evernote.

  • Like 1

Share this post


Link to post

Noticed a similar issue (Evernote 10.1.7, Windows 10).  I have S1500 and use Scansnap Manager (not Home) and it did scan to Evernote but now names the note with a long "temp" file path followed by the PDF name, whereas before it just used the PDF name which was much better.  So now I have an extra step to go rename the note by deleting everyhint escept the PDF name from the title.  My S1500 doesn't look like it's compatible with Scansnap Home (according to its website) so that's not an option for me.

Also, noticed the loss of the "send to" option in Windows when you right click on a file.  This was the way I got most of my downloaded files into Evernote.  Not sure why this has been removed, but it was convenient and was one way Evernote was more convenient than using OneNote.

  • Like 1

Share this post


Link to post

I have the same issue with the Scansnap S1300i .  I have the most recent Evernote Version 10.1.7 build 1902 and I can't get the scanner to scan to the folder chosen.  It says it can't import the scan at all.  I have the most up to date firmware for the S1300i.  For other Scansnap models, it looks like Scansnap Home will work but the S1300i isn't listed as being supported.  I'll give it a try and report back.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...