All Images In Table Cells Are Gone

[dcampbell 0]

Updated to the new version on Mac. I have a few notes with images pasted into table cells. Now all of the images are replaced with the text 'Untitled Image'. I can't load the text. Same issue on web. If I switch back to Classic editor, the image is now replaced with a long AWS link. If I try to go to the AWS link, I can't access that directly either.

Also sent a support ticket for this, but this is a ridiculous bug to deal with. I have exams in a week and that table structure feeds all my studying and flashcards.

 

[Wilburguy 26]

were they tiff files?

[dcampbell 0]

32 minutes ago, Wilburguy said:

were they tiff files?

No, png. They were screenshots I had taken.

[Shane D. 1,818]

@dcampbell Thanks for letting us know.

I've located the support ticket you opened and expedited the urgency on it.

You should be hearing back from someone soon.

Also, do you see any versions in your Note History that have the files/images?

[dcampbell 0]

Thanks @Shane D.. Just replied to the response in email. Sadly, the note history also has the same issues.

[luckman212 165]

@dcampbell did you get your data back?

[dcampbell 0]

@luckman212 Nope. But they are 'sincerely sorry'. There's a bug report they've filed, but I'm just glad I just started using the app and didn't move other stuff over. I'm going to look at other options.

[luckman212 165]

I'm sorry to hear that 😔

Scary stuff, I am seeing a bunch of these data loss type messages all over the 10.x forum. Corrupt PDFs, broken links, lost data, duplication. It's like they didn't test this at all.

[Austin G 527]

On 10/8/2020 at 8:42 PM, dcampbell said:

No, png. They were screenshots I had taken.

Thanks again for reporting this. We apologize for this experience and will continue to investigate this issue.

Do you recall which app you used to capture these screenshots?