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Login Error: {"name":"RetryError","timeout":30000,"message":"NetworkException: Fetch error {} "}


Go to solution Solved by Nick L.,

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Using:

v 10.0.10 build 458340 public
Editor: v107.3.13847
Service: v1.20.21

On MacOS 10.15.7
 

Get this error when trying to login:
{"name":"RetryError","timeout":30000,"message":"NetworkException: Fetch error {} "}

 

Anyone else been able to get this fixed?

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Me too 

I can't log in to evernote in Macbook  after update.

error message below 

{"name":"RetryError","timeout":30000,"message":"NetworkException: Fetch error {} "}

v 10.0.10 build 1838 public
Editor: v107.3.13847
Service: v1.20.21
© 2019 - 2020 Evernote Corporation. All rights reserved

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  • Evernote Staff*
  • Solution
6 hours ago, ormsin.l said:

Me too 

I can't log in to evernote in Macbook  after update.

error message below 

{"name":"RetryError","timeout":30000,"message":"NetworkException: Fetch error {} "}

v 10.0.10 build 1838 public
Editor: v107.3.13847
Service: v1.20.21
© 2019 - 2020 Evernote Corporation. All rights reserved

Are you still unable to login at this time? Can you DM me all your activity logs? 

To send the App's activity log, please follow these steps:

1. Open the Evernote app.
2. Go to **Help > Show Log Files** from the menu bar.
3. Attach the Evernote.log file to your reply.

To send the app's sync logs, follow these steps: 

1. Open Finder
2. From the menu bar select Go > Go To Folder...
3. Paste `~/Library/Application Support/Evernote/logs` and press Go. If you don't find this directory, try `~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/Evernote/logs` and press Go. 
4. Zip the files from that directory. You can do so by selecting all the files in there > right click > Compress
6. Attach it to your response

Thank you and I look forward to your reply.

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