Feedback - Not happy with the latest release

[DTLow 4,965]

Just providing a discussion topic for user rants
For specific feedback/requests please post individually in the requests forum
For specific technical bugs/issues please post individually in the bugs/issues forum

edit  This is the best news I've seen; we can install a legacy version, and run side-by-side with v10
https://discussion.evernote.com/forums/topic/128793-roll-back-to-714-possible-or-not/?do=findComment&comment=578723

[PinkElephant 1,332]

I have another indicator for power user unrest: This forum used to be full of Basic user postings in search for assistance.

Not any more, the percentage of Premium users jumped up when the v10 update hit the devices. Currently I do not see really positive postings, most are between „I can’t believe that’s happening“ and „Looking for the life boats“.

So leaving the discussion of tags vs. notebooks to the side (is this really our main concern ?) - somebody in Product Management obviously forgot to filter for what power and premium users are doing with their EN accounts. And for sure they did not ask for the workflows around EN, into which EN was embedded as key element.

Search failing to find all, or finding too much, no local content, no import folders, sharing is a mess, scripting is gone, as are shortcuts, clipping on iOS is plain broken, context gone, presentation mode axed, most backup solutions stopped to work etc. Anybody still playing the music on the Evertanic ?

[Paul A. 175]

1 hour ago, PinkElephant said:

So leaving the discussion of tags vs. notebooks to the side (is this really our main concern ?) - somebody in Product Management obviously forgot to filter for what power and premium users are doing with their EN accounts. And for sure they did not ask for the workflows around EN, into which EN was embedded as key element.

It seems intentional. Perhaps they think it will be easier and more profitable in the long term to focus on free users in order to try and see what might convince them to start paying for premium. This assumes, of course, that they can convert free users to premium faster than they will hemorrhage existing premium users.

I'm not sure what else explains excluding power users from the preview/beta programs. I can't count the number of times people have posted on these and other forums wondering why they never got invited into the preview/beta despite years of experience with Evernote, years of experience beta testing software, and being among the first to sign up for the programs when announced.

[s2sailor 1,017]

4 minutes ago, Paul A. said:

I'm not sure what else explains excluding power users from the preview/beta programs. I can't count the number of times people have posted on these and other forums wondering why they never got invited into the preview/beta despite years of experience with Evernote, years of experience beta testing software, and being among the first to sign up for the programs when announced.

There were power users in the beta programs, but not heavily weighted.  Evernote likely wanted input from a population representative of their overall user base and not just the 2%ers.  Power users have already drunk the Kool-Aid and are paying for the service.  Evernote's challenge is to add features that will convince basic users to sign up for premium and do this without losing too many of their paying customers in the process.  There is a lot of huffing and puffing on the forums right now, and some will leave, but I think most will hang on with legacy for now and migrate to v10 later, assuming there is continual improvement.

[PinkElephant 1,332]

Now that is clever marketing - just name a single new function of v10 that will convert non-users into users, and freemium users into paying customers ?!

Hint 1: Free users were attracted by others through sharing. Sharing is broken in v10 - just try to find something in any content somebody shared to you.

Hint 2: Who waves the magic wand that will make non-payers willing to pay, while payers are stampeding for the emergency exit ? Because anything shy from magic will not do the trick.

I do not believe in intention behind all this. IMHO it is just a case of bad decisions based on wrong perceptions.

[s2sailor 1,017]

14 minutes ago, PinkElephant said:

Now that is clever marketing - just name a single new function of v10 that will convert non-users into users, and freemium users into paying customers ?!

I think the pretty highlighter colors is the killer new feature 🤣

[xmasmoneky 60]

12 minutes ago, PinkElephant said:

Now that is clever marketing - just name a single new function of v10 that will convert non-users into users, and freemium users into paying customers ?!

I don't think it is a new feature - it is a new foundation.  The Evernote Team internally seems to call v10 "the starting line" as I suspected.

[waspnwisky 13]

5 hours ago, DTLow said:

Right; if we include dormant accounts it turns out a small % is using any of the features  🙂

This is a good point. If we are quoting % usage it depends on the denominator. 2% of what? Any free software has an enormous number of dead or dormant accounts - people forget their password or simply move on. The % of paying customers might be another good measure as this would relate the impact to revenues. If they stop paying there is less revenue. Another is to weight the users depending on how long they have been a paying customer, or the number of notes a user has, or the changes per day (which is an indication of activity). The percentage depends on how it is measured. There is little transparency with such general statements.  

The disregard for the workflow of heavy users would indicate that perhaps, after a decade using the software, it is time to consider other options of which there are many. Evernote may have chosen a different path which as a private company it is entitled. We are entitled to shop elsewhere. The data can still be exported. 

Options are discussed at "Tom's Paperless Toolkit" creating a productivity environment suitable for professional work, teams and small business. I am sure there are other websites too. Evernote people are good at research. It is time we did a little and moved our workflows to something fitting 2020. 

https://www.paperlessmovement.com/toms-software/

It may be ironic that with the suggestion made from "Tom's Paperless Toolkit" that we move back to the situation where multiple UIs are depending on the app. Each UI needs to be learned. There is a different app for note-taking, document management, time management (task, calendar), email, project management, and visualisations. Evernote note was trying to move away from a different UI and features for each device. In doing so, power users now need to use many different apps in combination (integrations) to achieve the same functionality. We are then back to working with many UI. This is the complexity that Evernote promised to abolish. 🙂

Kubla Khan was a dream, a fantasy - it does not exist. Perhaps Evernote 10 ambitions are just as hopeless. 

 

"In Xanadu did Kubla Khan

A stately pleasure-dome decree:

Where Alph, the sacred river, ran

Through caverns measureless to man

   Down to a sunless sea.

So twice five miles of fertile ground

With walls and towers were girdled round;

And there were gardens bright with sinuous rills,

Where blossomed many an incense-bearing tree;

And here were forests ancient as the hills,

Enfolding sunny spots of greenery."

Kubla Khan, BY SAMUEL TAYLOR COLERIDGE

 

[PinkElephant 1,332]

10 hours ago, xmasmoneky said:

I don't think it is a new feature - it is a new foundation.  The Evernote Team internally seems to call v10 "the starting line" as I suspected.

Thanks for sharing the link.

The design is not the issue, it is a lack of several important functions, plus crawling bugs all over. If 12 month is the goal to get the clients back to full functionality (and quality ?), we will see how far the customer (= paying user) base erodes until then. And „full“ does not mean everything, as we learned before.

As long as „legacy“ continues to work, I can sit it out ...

[toao 127]

2 hours ago, PinkElephant said:

As long as „legacy“ continues to work, I can sit it out ...

not quite for me as it is unclear how long the fully featured apps (I somehow refuse to call them "legacy"..:-)...) will continue to work. initial indication was not for long...I have exported all my notes and am actively looking for a replacement. once I am happy with one (Devonthink being increasingly likely) I will move and not look back. if that is a wider trend as I suspect it will hurt EN quite a bit. too bad there is no better communication from them on what to expect coming back/up...

[Paul A. 175]

4 hours ago, PinkElephant said:

The design is not the issue, it is a lack of several important functions, plus crawling bugs all over. If 12 month is the goal to get the clients back to full functionality (and quality ?), we will see how far the customer (= paying user) base erodes until then. And „full“ does not mean everything, as we learned before.

I think of it a little differently. I think the clients are going to start to further diverge very soon (it's already happened to an extent with e.g. the new editor). Evernote has spent the last 24 months rebuilding the core functionality of their apps. They have indicated that some features available in the legacy client are coming, e.g. 

Quote

• App preferences
• Export options other than ENEX
• Evernote Helper
• Audio note recording and playback
• Quick switcher (Cmd+J)
• Published notebooks (Evernote Business)

Some polishing, sanding, and bug-squashing of existing features will hopefully also occur in parallel. Beyond that, we shouldn't count on them adding back any more existing features (although I'm sure there's a chance some will be added over time).

However, the CEO has said repeatedly that they plan to have feature releases (my term) approximately every 3 months over the next year. They are moving from a philosophy of "remember everything" to "remember everything and accomplish anything." Having watched several interviews with the CEO and reading between the lines a bit, my guess is the first feature release will be focused on task management.

Subsequent feature releases may offer some cool features which are getting a lot of buzz in competing apps, such as back-links, deep-links (link directly to a header within a note), outlining (collapse text under headers), perform actions in-line while typing with autocomplete (i.e. type #food in the note to automatically add a food tag, type #co to be presented with a drop-down list of tags that match such as "cooking" and "colorado"), and so on.

So, if Evernote is able to deliver, roughly three months from now, the apps will diverge further, with the new apps gaining new functionality. In six months they will diverge even more. In twelve months the apps may be dramatically different. The legacy clients will certainly still have a few features which don't exist in the new clients, but the new clients should have a number of new capabilities that can only be accessed from the new clients (or the web).

Only time will tell whether they are able to deliver and whether the new features will make up for the missing features.

[s2sailor 1,017]

1 hour ago, Paul A. said:

Having watched several interviews with the CEO and reading between the lines a bit, my guess is the first feature release will be focused on task management.

I would find improvement in task management helpful.  My guess though, considering the changes to their syncing, is simultaneous editing of shared notes.  I'm not interested in that, but that one looks likely to me.  Maybe we should start a betting pool?

[HeBoIz 105]

23 minutes ago, s2sailor said:

My guess though, considering the changes to their syncing, is simultaneous editing of shared notes.  I'm not interested in that, but that one looks likely to me.

That is what I would bet on too. Fast-syncing from all plattforms to web-server would open a door to the Evernote-world for nearly real-time collaboration.
Real-time collaboration may not be on the top-wish-list of the actial power-users (even not on my list), but it could gain a new and growing market of paying future power-users...

[Paul A. 175]

1 hour ago, s2sailor said:

I would find improvement in task management helpful.  My guess though, considering the changes to their syncing, is simultaneous editing of shared notes.  I'm not interested in that, but that one looks likely to me.  Maybe we should start a betting pool?

Realtime collaboration is a good guess. I'm sure that's on the list.

A betting pool sounds like a great way to distract us all from the limitations of the current edition of the app.  

[HeBoIz 105]

2 hours ago, Paul A. said:

way to distract us all from the limitations of the current edition of the app

I think there is no to realistic way to distract us and the alltime everywhere rants in the power user group . But this won‘t change anything anyway. EN will go its way, may this be our way or not.

There will probably be very serious decision regarding with with the „EN“ board mentioned by Ian Small. We shouldn‘t forget that EN isn‘t a non profit organization nor the Salvation Army. EN is in majority in the hands of venture capital firms. These firms have been financing EN and waiting patiently for years for success and profit.

The decision to hire Ian Small and to build the system completely new from the ground will have been settled in this board. This may have included the option to cut down non profitable branches and not widely used functions.

But hope dies last. I hope for solutions for the biggest actual issues, for reimplementing of features and last but not least for new game changing (power user) functions...

[Rentgius 4]

The new version is unusable

[shland 2]

Have to say, I was shocked to get a Win desktop client that is so lacking the old features when I installed it on my new laptop.  If this is the direction that Evernote is going, I may be having to find an alternative.  NOT HAPPY. I'm going back to an older version for now. 

[URamsing 3]

Mac Desktop App - Evernote 10.1.7 - Build 1902 - what a setback -- UPDATE w. down grade info below

Feels really poor compared to past releases - and I've been a loyal advocate with 18.000+ notes and 10+ years

Big misses

• No screen capture
• No timestamp in title
• No top-button to reset back to all view all notes
• Lost images in merged notes
• Appalling lack of keyboard shortcuts - https://help.evernote.com/hc/en-us/articles/208313358
• And many more, sadly

 

Inconvenient

• Very slow and memory consuming - in everything
• Internal links requires 2 extra click to open
• Tags at note's bottom
• Creates multiple untitled copies
• Can't see own account status 

 

Lost in migration

• No indentation shortcut
• Lost captured images from old Evernote

 

UPDATE - roughly 24 hours later. 
Shane D. kindly replied and offered way to downgrade.
I have done so, and it apparently works, allowing old and new version to co-exists on same notes db.
- a good solution that allows me to continue while the feature-set of the new version is brought up to par.

 

Consider the link her: https://help.evernote.com/hc/en-us/articles/360052560314

Edited October 23, 2020 by URamsing
Kind help from Evernote's Shane D.

[MrIllustrator 113]

1 hour ago, URamsing said:

Tags at note's bottom

Dear URamsing, I agree with all this, there was just one item I wanted to talk about at the moment though, Tags at note's bottom.

I agree, it's illogical to move them down the bottom, I remember Ian Small saying it was moved down, demoted because, (with a big smile on his face) less than 2% of our users use tags ! wow, that's hard to believe isn't it, I would have thought out of their paying customer base that one of the things I would have paid for "and used" were tags, cause they are great!.

Ian then talked about user interface consistency, and how they should all be similar, iOS, Android, Mac, PC Etc. Well on the iOS Evernote 10 the tags are edited at the top so what's that all about Ian? They sit at the top of the screen! did you forget and there's even less screen real-estate on a phone which was the second reason he gave for moving them down, wasted space where they were at the top. I don't think that is accurate, is my politicians reply to that.

Go to: 33:00 approx to hear the explanation from the man himself.  Quote Ian Small: "The issue is that tag users are less than 2% of our audience". I would say yes, that is an issue, an issue of you not getting over either the importance or their ease of use. So instead of addressing that, move them out of the way, that makes complete sense. Not.

You know I'm more worried about the fact that Ian Small doesn't appear to use, or understand the importance of tags himself than the fact that they've moved down the screen. Just as long as they don't move off the screen, I'll be happy.

Me: I don't think Ian Small uses tags, go on, I dare you, someone, ask him.

 

[gazumped 7,697]

On that 2% thing...  I'd love to know how precisely the stats they have were obtained,  because there's always that "lies,  darned lies,  and (misinterpreted) statistics" thing. 

I used to work in Insurance as an Underwriter (like Xena,  I have many talents) - one of the guys who guess how likely it is that something bad is likely to happen. 

We used to have conversations about costs and numbers that would bore drying paint.  And the thing is:  a lot of people sometimes get their sums very wrong.

Evernote forinstance has (say) 250 MILLION users.  If only 2% of them use tags,  that's still 5 million users.  Or maybe we took a measure of users who've regularly accessed the account - say 10% of the total - and it's 2% of them who use tags.  OK,  we're now down to 500,000 users - but I'd bet a larger than normal proportion of them are also subscribers.

Annoying a large number of (currently) paying users is not good business practice.

The fact that Evernote has such a large group of users from around the world means their stats are full of 'random noise' - tens of millions of random 'domestic' users opening the app,  adding a few notes,  and accessing some arbitrary features. 

Alongside that are hundreds of thousands of 'serious' users who have person- or business-critical workflows and who use their 5% of the features intensively.

The serious users' activities would get drowned out by the domestic ones and appear to be only a small factor;  but those are the users - including many of the contributors here - who pay the bills. 

Just sayin'.  🤔

[Paul A. 175]

6 hours ago, MrIllustrator said:

Me: I don't think Ian Small uses tags, go on, I dare you, someone, ask him.

You're absolutely right. In a recent interview (maybe even the same one?) he admits (somewhat reluctantly, it seemed to me) that he prefers filing into notebooks. Lots and lots of notebooks. He said he occasionally uses tags for something important which needs to live across multiple notebooks, but otherwise he's all about filing and not using tags.

[PinkElephant 1,332]

Good tip !

If you are happy with notebooks only, you can skip EN altogether, and save a ton of money.

Just put your documents in good old folders, if you need them on several devices in OneDrive or iCloud, and you are done. Search is pretty good these days, on Macs anyhow with Spotlight, but on Windows as well with Cortana (or Windows search). Or get yourself a NAS, my Synology has UniversalSearch to index all and everything you file away on it. None of them have a well designed tagging system ...

A little bit weird to learn this from the CEO of a company that makes its living from offering a superior alternative, but weirdo things seems to become the standard more than the exception these days. 

[JoeM49 1]

7 hours ago, MrIllustrator said:

Dear URamsing, I agree with all this, there was just one item I wanted to talk about at the moment though, Tags at note's bottom.

I agree, it's illogical to move them down the bottom, I remember Ian Small saying it was moved down, demoted because, (with a big smile on his face) less than 2% of our users use tags ! wow, that's hard to believe isn't it, I would have thought out of their paying customer base that one of the things I would have paid for "and used" were tags, cause they are great!.

Ian then talked about user interface consistency, and how they should all be similar, iOS, Android, Mac, PC Etc. Well on the iOS Evernote 10 the tags are edited at the top so what's that all about Ian? They sit at the top of the screen! did you forget and there's even less screen real-estate on a phone which was the second reason he gave for moving them down, wasted space where they were at the top. I don't think that is accurate, is my politicians reply to that.

Go to: 33:00 approx to hear the explanation from the man himself.  Quote Ian Small: "The issue is that tag users are less than 2% of our audience". I would say yes, that is an issue, an issue of you not getting over either the importance or their ease of use. So instead of addressing that, move them out of the way, that makes complete sense. Not.

You know I'm more worried about the fact that Ian Small doesn't appear to use, or understand the importance of tags himself than the fact that they've moved down the screen. Just as long as they don't move off the screen, I'll be happy.

Me: I don't think Ian Small uses tags, go on, I dare you, someone, ask him.

 

"The issue is that tag users are less than 2% of our audience"

Sounds like the Trump line on COVID deaths:  "If you look at the numbers, it's a really small proportion of the U.S. population."

To which I say, "The wealthiest country in the world has 25% of the deaths in the world." 

At some point, will I develop herd immunity to v. 10.1.7?  Nope. 

Reinstalled version 7.14.  Everything works fine.  Including my ~175 tags.  Sync to iPhone and iPad both work. 

NOTES

1)  This is for MAC users.  Windows users proceed with caution.

2)  I always keep the .dmg for the installed and previous version of apps.  (Keep a Time Machine backup as well, but I don't trust it anymore.  OS X Catalina blew away two years of data...and doesn't recover emails.  Another case of ambitious application enhancement gone bad.)

 

[PinkElephant 1,332]

@Stacey I really like your approach: Any f***up of one guy can still serve as a business opportunity for somebody else. Well done !

I would expect this from EN, doing everything to help users out of the v10 abyss . Maybe they should hire you !

👍  👏

[Murkywaters 3]

Like many who have contributed to this string, I have been an enthusiastic and loyal Evernote user for nearly 10 years with most of those as a premium user. Also, as many have reported, v10 is a complete and utter disaster that is simply unusable. I didn’t install it. I simply opened Evernote this week and it was just there (I have the windows desktop version). But it is much worse than that, being much more than just a loss of major features and functions (e.g. denigration of tags, no sync button, no preferences, no more uploading books and articles, no way to customize the interface, slower response…). I have over 11,000 notes and over 2000 tags. I trusted in Evernote to keep my data safe. This version is an outright betrayal of that trust.

Let me explain… I am a researcher. I search the web for articles, clip them and then mark them up with highlights, text colors and comments. I tag them (and also group the tags), so I can organize them by concepts and chapters for books. However, in this new version, clipped notes are no longer editable! If I click the option above the web clip to “Simplify and Make Editable” not only do clips explode into many unusable pieces which must be re-arranged, edited or deleted, but incredibly enough, I lose all of my formatting, highlighting, text coloring and other edits that I  had previously made. That includes current highlights I perform on the article just prior to clipping them. This renders my entire database useless. If I want to make edits to a prior note, I must first make a copy of it, make the original version editable and then look at them side by side to manually re-do all of my formatting in the editable version and then delete the copy. To do this for all of my 11,000 plus notes would literally take years.

I have not tried to revert back to a “legacy version” yet, but if it can be done, my plan is to attempt to find an alternative that features editable web clips and tags. It must also be capable of importing my Evernote notes with tags and formatting intact. I will then cancel my premium subscription and never use Evernote again. However, I’m not confident that there is another app that will do these things (if anyone has ideas, let me know). I know Bear is good for macs, but I’m a windows user. If I can’t find an alternative, I’ve literally lost 10 years of work. This is simply unconscionable for Evernote to do something like this to their loyal supporters. I am no longer one.

Regarding tags that I’ve seen come up repeatedly in this discussion, the use of tags is a no brainer. I have been involved with knowledge management and organization of information most of my long career. It’s very difficult to find things in folders because everyone has different ideas of how to organize information that they regard as “logical” to them. Perhaps unsurprisingly that includes the same individual over time. Therefore, the more ways you can find a path to the information you are looking for (such as the use of multiple tags) that more likely you are to find it - plain and simple. And there are many other reasons to use tags as well which I won’t go into because this post is already long.

[fcolina 2]

After updating to version 10.1.7 I started noticing that things were not where they were supposed to be.  The reminder icon got moved to the bottom, where I didn't look for who knows how long, and the ability to select All Notes from the dropdown next to the notebook name was also removed.

Eventually, I found that there is a legacy version of Evernote.  It is here:  https://help.evernote.com/hc/en-us/articles/360052560314

A side by side comparison makes it clear to me that the legacy version is superior to 10.1.7.  I don't need the new pretty things that 10.1.7 has to offer.  Not if it comes at the cost that 10.1.7 seems to want to extract.  One salient example is that v. 10.1.7 does not allow you to customize the toolbar.  That is, there is no toolbar to customize in the first place, which makes navigation problematic.

I count eight different drop-down menus in the legacy version and seven in the new version.  To me it is clear that the new version is an abbreviated version of what Evernote used to be.  If it wasn't for the legacy version I would be considering stopping my premium payments to Evernote.  If anyone at Evernote reads this, I have been a premium member since 2009.  I'm very disappointed that v. 10.1.7 isn't better than the legacy version.

 

[Not Will 0]

On 10/7/2020 at 11:29 PM, gbarry said:

Hi everyone--appreciate the feedback thus far. For two of the noted features above--we're continuing to work on internal links and their functionality. With regard to classic links and internal links, I'm testing against both and seeing them route correctly within the new Evernote. We have a future release to improve them when pasted outside of Evernote, but internally to Evernote they should be working on the latest version. What are you experiencing?

As for TOC, you can now copy any combination of multi selected notes into a bulleted or numbered list in the editor, creating your own table of contents note, and re-arrange it using the editor's drag and drop capabilities for the bulleted list. It adds two steps, but increases the overall flexibility of being able to apply groups of note links throughout. Additionally, we remember the order in which you have selected the notes, meaning you can quickly compile your TOC list (or any list) of note links quickly for pasting into any note. Would really love to hear if that additional flexibility expands and improves upon the TOC functionality.

I recently had a conversation with the CTO of my employer about migration to Electron based apps. We've experienced a similar string of complaints from users. Essentially, we bloated our app, removed a lot of functionality and made users unhappy for the sake of having "one code base". I said "How many customers are you willing to lose in the name of saving development effort?". We're going back to native apps now. 

I think the same conversation needs to be had at Evernote. I rolled back to 7.14, and am looking at migrating to other note taking apps now.

 

Edit: Ironically, I realized this forum's text editor is a more powerful text editor than Evernote 10.

Edited October 23, 2020 by Not Will
Added thought

[Dak 2]

Sadly, I agree. Electron is a great choice for some apps [needs to lock down to a browser version and control that. Legacy code for enterprises, healthcare, other slow moving organizations]. But even then it’s a solution you should be looking to move from, not move to.

All that said: the problem here isn’t the technology choices, it’s the failure to capture all of the use cases, do TDD, and release *when the use cases are working*.  

[lisec 268]

5 hours ago, CobaltJacket said:

This article sums up the problem nicely: Electron is Flash for the desktop. Why does a note-taking program need code for Xbox 360 controllers? That is the definition of bloat.

Thanks for that article. It's great!  Even better is this other page the article links to:   https://idlewords.com/talks/website_obesity.htm. I laughed so hard. All developers should read this.

[VDo 20]

Premium User since 2008.

Evernote is pretty fast on iPhone 12 PRO.

Too bad there are all known bugs with v10. I guess I have to use Apple Notes for now and comme back in few months to check the updates..

[wave1systems 1]

I really regret upgrading my macOS desktop version from 7.11 to 10.1.7.  tags don't update, no spell checking, transform is completely gone.  Anyone had success in reverting back to version 7.x?

[Curt Wohleber 9]

On 10/7/2020 at 10:36 AM, DTLow said:

 

edit  This is the best news I've seen; we can install a legacy version, and run side-by-side with v10
https://discussion.evernote.com/forums/topic/128793-roll-back-to-714-possible-or-not/?do=findComment&comment=578723

Thank god! Now I have something I can use while I search for a replacement.

[jread 2]

I have been an Evernote user for over nearly 6 years using the Mac ecosystem from iPhone to iMac and have been very pleased. I scan a lot and use an Epson Scanner (FF-680W) using its ScanSmart software. I also have a folder on my iMac/MacBook Pro which has an action associated with it so that any files I drop in there will automatically be moved into my Evernote application. I also have a script to move attachments received in emails direct to Evernote.

Move forward to my upgrade to the latest 10.7.1 desktop app and Epson ScanSmart can no longer send scans to Evernote and my wonderful folder action will no longer work. On investigation I find that AppleScript is no longer supported (this could have been explained up-front before I upgraded!). Weirdly I can still 'email to Evernote' and I can still 'print PDF to Evernote'.

This is a huge step backward from what I have been used to. I now have to manually drag/drop files which I have scanned - more than doubling the time it takes. So, while I like the speed the new app loads. I'm also happy with the searching and note editing. These do not counter the time lost through my now broken workflow.

There is no native way to designate a local import folder on Mac (with perhaps settings to designate which notebook and so on) which could possibly solve all my problems.

Please fix these omissions ASAP as I've started looking to what else is out there that could work better for me and I really don't want to have to move all my work.

[arielschwartz 2]

The new version is a major step back in comparison to the old one. In particular:
1. RTL support is awful
2. The inline view of PDF is not working anymore when "view as attachment"
3. All PDF's that was marked as "view as attachment" in the previous version are not showing as such in the new version, and I'm talking about thousands!!
 

[Ignacy 16]

Who is the idiot in charge at Evernote permanently taking away features people love? 

Evernote is not a program that should be dumbed down. Leave that to Notion. 

Stop trying to emulate other programs. Stick to your core base and this program will outlast all of them.

Add features yes, remove no. Unless you are sure beyond any doubt that they won't be missed and you improve on them.

Listen to your users comments!

Removing the tabs feature is similar to how Apple designed the retarted way to charge the Apple Pencil with the first generation iPads.

Also, please bring back the grid view for god's sake!

 

[Ignacy 16]

Is it possible for us to figure out who the evil person (halloween themed adjective) is that's responsible for actively destroying a good program?

Maybe this person (or group of) don't enjoy or understand complexity and want everything dumbed down?

Not that Evernote was ever complex to begin with, but maybe shallow people saw it as such. 

Unbearably frustrating situation!

LISTEN TO US!!!!

 

[Ignacy 16]

Whoever makes these decisions should be fired!

 

[Alvin C 103]

33 minutes ago, JMichaelTX said:

I just read this 12 days after it was posted, so maybe other comments might mitigate what I'm about to write.

"Less than 2% of our users use tags." (quote from Ian Small, Evernote CEO)

First, I find this extremely hard to believe (even though I heard Ian Small say those words myself), given that Evernote does NOT support a full hierarchical NB (a la folders) structures.

I am astounded!

It's insane to speak for a feature due to lack of people using. A feature can be important and useful even only 2% use it. If Ian Small's statement is valid, should some professional products like Mac Pro not to be launched on the market? Should Boeing line be removed because only 2% people on the planet are pilots?

No products or services released in the market just because many need it or use it. They are launched at first and people are inspired and educated to find it useful, and they start letting it become a part of their work and life.

If Ian Small is right just because he fails to promote some note-taking skills. You see Bear app (nested tags without notebooks) is working well. It's Ian Small and Evernote's failure to understand what a note-taking app is, failure to encourage people to create values in using it. They shouldn't put the features to somewhere or remove to punish users.2% users are also users who pay.

His statement makes me never trust the company again. Maybe one day he will remove the add note feature because only 2% add new notes while 98% just editing existing notes.

[DTLow 4,965]

15 hours ago, Alvin C said:

His statement makes me never trust the company again. Maybe one day he will remove...

Nothing has been removed (yet)    
The issue is the panel location for tag information
 

[geebee 2]

This version is the worst I've ever had to live with Evernote. What gives? Changing everything about the way it worked, including removing things that were part of my set up?

Bugs all over the place!!

 

I am so disappointed. Whoever is in charge should be fired!

[bishopblaize 55]

On 11/1/2020 at 12:30 AM, JMichaelTX said:

 

I also wonder what population the "users" are taken from:  ALL users, including the free account users, or paid account users?
I don't know the numbers, but it would not surprise me if 98% of ALL Users are the Free account users.  That might explain some of this.

Agreed. That 98% of users not using tags line strikes me as a politician's answer. That could well include anyone who has logged into to Evernote to make even a single note in the last 12 months, for example, even if they never used it again. I suspect the % among paying subscribers is much higher, and the % among people who have paid several years in a row is higher still.

[J D 7]

This is such an awful upgrade, nearly as bad as a recent iOS update that erased all your offline notebooks and required you to leave the phone sitting for HOURS to download them all.

I couldn't believe they threw out tabs in this Mac release.

This is what happens when you concentrate on metrics (eg "most users don't use tabs") and forget to analyze the EFFECT of removing features on actual users. First, removal of such a feature really ruins workflows for people who use them extensively, so when evaluating impact you should multiply the number of users by the criticality of the feature to users. Second, such features gut the users who are most heavily invested in Evernote. These are the ones who write instructions that help others to use Evernote, create templates, and really extend the ecosystem. Third, it erodes trust in the platform. Does this release help you feel comfortable with putting all your data into this platform, when features are removed randomly without notice?

[Stealth 2]

A productivity tool ??

Is there any compensation* with a few days lost of rework (as far as that is possible with V10!) ?

* Like 25 years Premium for free?

And iOS versions...what now, EN-team?? Wannabe's?! There's NO way back...What about a legacy app-relaunch on iOS? Even previous iOS-version on iOS load notes (and so open the app) without correct FaceID- or password recognition...imagine this. This is a shame. Never seen this before. Never.

 

Tabs: macos and Windows: + ....... !! Now you have crossplatforming dev-environment ...no prob, isn't it?

EN 10. A disaster. After 18 months development?? Even some new apps are more ready in a few weeks with high capacity engineering and only a few devs.

 

A senior high-end IT engineer. 

[Stealth 2]

13 minutes ago, DTLow said:

Is there a reason you're using the Evernote 10 product?
Personally, I'm waiting until the work gets completed

Yes, but after a upgrade on iOS ... there's only waiting ...no legacy option.

[Curt Wohleber 9]

I was content with the old desktop app but very unhappy with the mobile app for iOS  and was looking forward to the all-new and improved version. Then I read the forum comments. 

[Wiesewose 1]

This is the problems I have been having so far: 

03/11/2020 

• "You can only select 50 notes" => this means multiple times  doing the same action as some of my searches have many more results than that
• When changing a title of a note, the change is not visible for minutes by which time I already moved on

 

More 30/10/2020

• Photos not able to drag out of Evernote- it becomes a grey box with a question mark in it
• Photos cannot be dragged into Evernote anymore, just nothing happens
• Notes take too long to upload, much waiting eg. Tagging a group of notes
• New notes pop up in front window. Unwanted as need to click away constantly
• Sync now button gone
• Got message 'Upload not succeeded Please try again.' Really? Which one, as I do many. This happens multiple times a day. Total waste of time

 

28?/10/2020

• Title scrolls away when scrolling in note down (which WAS fixed in the past now its gone again)
• Top list view gone
• TABS and/or multiple windows are gone

 

Great:

• Saved searches are back

 

General

• No longer can copy text from a PDF in Evernote
• Search bar not long enough
• Will splitting up notes in more accounts make Evernote faster?
• Edit bulk notes edit screen, eg. I would never use presentation

 I am actively looking for going elsewhere as I have never in my years of Evernote use seen such a complete disaster of an update.

[NightStalker 373]

Don't forget removal of Preferences/Settings, WebClipper now doesn't create a title or tags, and many, many more deficiencies.

They've removed things that DID work, changed some of them for things that now DON'T work, and generally made a dog's breakfast out of what used to be a great series of apps on all its platforms.

What a load of rubbish - how much is CEO Ian Small responsible for this?  Did he play an active role in defining the changes?  Or did he just listen to software engineers who probably don't even use Evernote, telling him that it needed to be rebuilt from the ground up as an Electron app?  Either way - he should get the boot...!

Evernote needs to accept they've screwed up hugely, scrap ALL the versions of v10, and revert back to the previous versions that worked.  Then think again if there was anything that actually needed to be fixed or added, such as the ability to store a video clip embedded in a note. 

That would be the only way that Evernote as a company will survive, I suspect.

[nyks019 1]

I can't seem to find the preferences/settings....  Am I missing something?  I opened evernote today to find that continuous scrolling (via mouse using a desktop computer) wasn't working.  I googled it but couldn't find anything.  Its' fine if it's a few pages of notes but I would like the option to use continuous scrolling instead of having to navigate to the bottom of the page to go to the next page.  I'm using the snippet view and I used to be able to scroll in the note to a certain page/area of the note via mouse wheel.  The same behavior is happening when I open the note as well.  Also, there is no indication of which page you are on or how many pages there are total in a note (if my note is a pdf).   I'm using EN  v10.2.4 and macOS Catalina v 10.15.7.

 

Edited to add... I found that you can change the view as "all pages"  from "Single Page" in the case of a pdf (most of my notes are pdfs that are scanned in).  But it seems to be on a case-by-case basis.... I want to make it my default setting but I can't find anywhere to change that .  Also, now when I go into "edit & annotate" the pdf I can no longer delete pages or rotate them.  Another thing that I noticed was that the tags have moved to the bottom of the page and it disrupts the flow/efficiency imo.  I go to the top of the page to change the title but now I have to go to the bottom of the page to add tags.

 

Ugh.... I feel like this update was a really BIG step backwards.  I feel like things that worked ok were not improved upon but they were deleted or removed.... I'm really frustrated! Please don't "fix" something that isn't broken... Please put it back to the way it was.

[PinkElephant 1,332]

Up to now settings are missing from EN desktop v10.

[DTLow 4,965]

1 hour ago, nyks019 said:

I can't seem to find the preferences/settings.

The Preference settings are pending; to be delivered in a future upgrade

[Redstar 0]

On the iOS app notes that are created aren't saved. Search doesn't work. Can't get to old notes - they are just greyed out.

This is infuriating. I will be cancelling my subscription if this isn't fixed quickly. I've been a happy user since 2013. Yesterday I was stuck in a serious situation where I needed information in Evernote I could not get to.

[Wiesewose 1]

Can not have a search and then choose a different view, so notes only visible in 'card' style, which is NOT good for how I want to use the results of the search

[Wiesewose 1]

• Now Customer main note is at bottom of page instead of top!
• Edited noted take ages to register new tag/rename title/other edits, so note stays in old search for way too long, like 5 minutes.
• Certain tags now at end of line instead of beginning, which means I need to rename 1000's of notes to get them back at the beginning eg. all tags starting with symbols and numbers. This is going to be great fun in combination with 'You can only select 50 notes'.
• To change a tag from 2020.11 to 2hold, you need to press a lot more buttons due to drop down menus instead of direct editing of tags. First you find 'Remove tag from notes' used to be a simple delete) and then 'Add tag' (used to be just starting to type). Simple editing (typing straight over the tag to be edited) is no longer possible.
• 'Remove tag' is AWFULLY close to 'Remove tag from all notes' which could be disastrous if with a slip of the finger is accidentally pressed
• Switching between searches (as tabs of multiple windows is no longer possible) does not keep the order that was first selected, so about 3 extra selections are needed to get back to the order preferred of the original search (eg. oldest note on top)
• Moving 32 notes to another notebook takes 85 (!) seconds. Really? What do you need to do to get something that worked perfectly to change into something so stupidly slow?

[punkingee 1]

Full of bugs.  It's useless now.  Can't see my notes.  "new notes" are blank and can't be edited.  I've been a premium member of Evernote for years.  I've depended on it for several functions.  Suddenly, the app is not useful at all.  I've gotten no response from support.

[neverever 15]

EN you just gotta revert and retreat, this is a complete disaster, completely unusable.  Who ever is the product manager needs to raise the white flag, this is gonna lose subscribers including myself as a 10+ year member.

[Metrodon 2,089]

If it's not working with you, install the legacy version.

[jamesreadhead 7]

That's a fallback workaround at best.  One that I have also regretfully had to implement - NOT what a long term premium subscriber should be prepared to accept.  This release was ill advised and badly tested.

[jamesreadhead 7]

"

Can not have a search and then choose a different view, so notes only visible in 'card' style, which is NOT good for how I want to use the results of the search

"

 

I raised that bug in beta.  I guess they didn't regard it as an issue.

[NightStalker 373]

7 minutes ago, jamesreadhead said:

 

I raised that bug in beta.  I guess they didn't regard it as an issue.

Did they actually HAVE a beta? So far, all the v10 releases haven't even been at alpha stage...!!!!

[nigelrumsey 13]

On 11/3/2020 at 8:42 AM, nyks019 said:

I can't seem to find the preferences/settings....  Am I missing something?  I opened evernote today to find that continuous scrolling (via mouse using a desktop computer) wasn't working.  I googled it but couldn't find anything.  Its' fine if it's a few pages of notes but I would like the option to use continuous scrolling instead of having to navigate to the bottom of the page to go to the next page.  I'm using the snippet view and I used to be able to scroll in the note to a certain page/area of the note via mouse wheel.  The same behavior is happening when I open the note as well.  Also, there is no indication of which page you are on or how many pages there are total in a note (if my note is a pdf).   I'm using EN  v10.2.4 and macOS Catalina v 10.15.7.

 

Edited to add... I found that you can change the view as "all pages"  from "Single Page" in the case of a pdf (most of my notes are pdfs that are scanned in).  But it seems to be on a case-by-case basis.... I want to make it my default setting but I can't find anywhere to change that .  Also, now when I go into "edit & annotate" the pdf I can no longer delete pages or rotate them.  Another thing that I noticed was that the tags have moved to the bottom of the page and it disrupts the flow/efficiency imo.  I go to the top of the page to change the title but now I have to go to the bottom of the page to add tags.

 

Ugh.... I feel like this update was a really BIG step backwards.  I feel like things that worked ok were not improved upon but they were deleted or removed.... I'm really frustrated! Please don't "fix" something that isn't broken... Please put it back to the way it was.

I have the same problem with PDFs. I use EN for service support, I spend much of the time referring to PDFs, many of them 100s of pages in length. I have to change each one to ‘all pages’.

Additionally, larger PDFs - about 20mb - now can’t be previewed at all and need to be opened outside of EN. I submitted a support ticket over a week ago with no response to date. 
 

I’ve been using EN for 12 years, I have 1000s of notes, the prospect of moving those to another platform is so daunting, but if I can find a product that offers what I  need that’s what I’ll do. 

[RobinM 2]

I see that Evernote has, without my consent, updated all my desktop apps. That's not good.

I've been using Bear on my Mac and I find it great for my purposes. I don't want to use EN anymore and haven't except to go through deleting and tidying up.

Just for the hell of it just now, I clicked All Notes and selected all which, of course, now is 50, and tagged them. It took over 50 seconds. I then clicked on the tag I'd sent them to, selected all so as to delete that tag, and there were only 12 notes there. I clicked on my test tag again to find another 36 notes. It then took another 40 seconds to delete the tag. You've got to be kidding me! Evernote is totally broken.

In Bear, I selected all (322 notes) and dragged them to a new tag. That took around 12 seconds. I then clicked on that tag, selected all, and deleted the tag which took around 7 seconds. I don't even want to use it to see what else isn't working well.

I can't believe Evernote has created such a dog.

[PinkElephant 1,332]

Nobody can update anything on your Mac without your consent. Consent means as well when you set it to auto-update.

You can install the „legacy“ client of EN, be it alone or side by side to v10. In a side by side install you need enough space for 2 databases, because each client has its own.

https://help.evernote.com/hc/en-us/articles/360052560314

[thisisnuts 1]

Evernote for Mac is just broken, at least on my MacBook Pro running Mojave.

It is no longer possible to simply create a note and start typing on a blank page.

Instead, you create the note and get an ugly page filled up mostly with a giant icon of a missing image. When you type in the title of your note, it creates a box in which the title also appears. So, you have the title, and then a box with the title in it immediately above the title.

Then you get a prompt that tells you to "just start typing or choose a" never finishing the sentence. If you accidentally click that, thinking that might be where to start typing, it takes you to the templates -- which I guess could be useful in special cases, but it ought to be possible to also do the most basic thing: Type a simple note.

If you figure out how to get out of the templates, then you have to figure out where, exactly, to start typing -- which turns out to be an unmarked narrow area between the 2nd title and the prompt. If you click there, an oddly shaped and colored box appears, and you must write within that. It's distracting, and the left edge abuts your text with no margin.

And yes, as others have said, using the web clipper now results in highly erratic, and again often very ugly, pages filled with those giant icons that I guess are supposed to be missing images?

I hope they let us go back, at least until this is less buggy. Now, I'm trying to think if I have an old version on an old computer...

 

[JeremyInFrance 10]

I think all of these posts say it very well. What you have done is destroyed a very good and extremely useful app (otherwise I would have not been subscribing for many years).

As for the Project Manager, they should be sacked. The whole process was a disaster you released beta apps with next to no functionality and allowed it to replace a perfectly functioning app. For me this meant that I could do none of the things I was doing before. Brilliant decision! How was I supposed to evaluate a barely functioning app?

Furthermore, why didn't you survey your users before you decided to rework the app? Maybe it actually wasn't required.

Was the purpose to accommodate the  up coming apple silicon (which may or may not take off). If so you should have been more careful in maintaining your current user base who, for want of a better expression, are paying your wages!

Maybe the new apples will take off to the point that where us old school users are in significant minority then... However, what's wrong with supporting both camps? If you don't then you could well lose a significant portion of your business income as we old schoolers make alternative arrangements.

I shall stop now as I'm getting tired of ranting about what is essentially poor/non-existent joined up thinking!

[lotsa_notes 2]

Evernote Team,
I just upgraded to Evernote 10.3.6 on Mac and as a paying customer, I find it extraordinarily disappointing.

The app loads, the notes load, everything seems functional. However, this version seems more like a beta than a release version. The following features missing in 10.3.6 really impede my usage of the app:

• command-J for jumping
• cmd-ctrl-N to open a new Evernote window: I often keep Evernote closed until I need it, then I use this shortcut to open a window. If I do this in 10.3.6, it seems there is no way to open an Evernote window short of quitting and restarting the app.
• command-ctrl-F for search. Searching should be a core feature and should only require a two-letter shortcut command.

I was at least able to find the following support article which shows the status of keyboard shortcuts: https://help.evernote.com/hc/en-us/articles/208313358

Please restore / correct these features, thanks for reading.

[peacewolfus 0]

The new version is terrible. Which idiots wrote this I really don't know but searching and all other features are limited. This can not be new version this is just a "idiot version". What are you doing evernote? Why are you getting idiot???

edit: I turned back to older version. There is no other soluiton. Goddamn .

[cheesybrit 4]

20 hours ago, peacewolfus said:

The new version is terrible. Which idiots wrote this I really don't know but searching and all other features are limited. This can not be new version this is just a "idiot version". What are you doing evernote? Why are you getting idiot???

I really dislike people who sit on the fence and refuse to say what they mean!

However, it’s not my favourite Evernote user experience of the past 10+ years 

[ellabätsch 3]

So, EN just updated for me automatically on the Mac through the AppStore. Now I have a version (10.2 something) that is essentially unusable. No fonts. No tabs. No Cmd-J. No pretty much everything I use on a daily basis. Not only is this a lousy way to treat your customers, it also reminds me that, after years of premium membership, I really have no faith left in EN as a product. Moving to Notion, despite the switching cost.

Thank you for what was, under Phil's leadership, a fantastic product.

[DTLow 4,965]

16 minutes ago, ellabätsch said:

EN just updated for me automatically on the Mac through the AppStore

You might want to consider turning off auto-updates

The Version 10 product is a work-in-progress; not ready for general use

If you don't want the Version 10 product, install a legacy version     
(https://help.evernote.com/hc/en-us/articles/360052560314?fbclid=IwAR2TNqp-eGRH3Ds8Vfu-CiKPjYolJzZ_keR9eWQaDahJ2GN-7hwn595zI8w&__s=bsetfdgzirbvqtopurph)

[ellabätsch 3]

You mean disable all AppStore updates so EN won't push a half-baked version on their customers, killing their workday?

[FabioFS 3]

Well, unfortunately, after reading all these things, all I have to to do (as a premium user) is:

WAIT, WAIT, and WAIT until the v10 finally gets R E A D Y, at least with the legacy version's same functionalities! Very sad! What a shame!!!!

 

[Nigel Pearson 0]

On 10/13/2020 at 1:35 AM, Burstl said:

I am very dissapointed with the new Evernote. Essentially almost all customisation options have been taken away. I will address a few points that I immediately recognised.

• Preferences are gone. This is embarrassing for a new release to be honest. Before it was possible to choose dark mode but leave the notes in light mode. Please include that option again.

+1 vote for that option being essential

 

 

A nice email came to me, prompting upgrade, so I "Upgraded" to 10.3.7 yesterday. AURRGH!!! Appearance (font size/style) of all my notes has changed. Assuming the default font has changed.

So, I can either spend hours re-formatting my library of documents, or try to download the version I had before, and hope the file/DB format hasn't changed?

 

...and after looking for download links for old 10.blah versions, there are none. Sigh.

(download "Evernote Legacy.app" but it needs a newer MacOS! See attached)

 

Time Machine backup.

 

Don't think I can in good conscience recommend Evernote to my friends any more 😞

Edited November 12, 2020 by Nigel Pearson
Added screenshot & explaination

[Hadas 1]

Hi,

 

I have a premium account for evernote, and I just updated to the new version. There are too many features that you guys have removed in the new version, and I don't see anything at all that you added! I would like to revert to the older version, as this one is a lot less than I payed for.

For example, no more local notebooks and no option to open a new tab anymore and it's now harder to go between notebooks? And the advertisement for the new version is saying something about a new "New Note" button, like what is even the difference from the old one?

 

Thanks

[DTLow 4,965]

7 hours ago, Hadas said:

I would like to revert to the older version

I merged your post with the ongoing "not happy" discussion    
To "revert" see  https://help.evernote.com/hc/en-us/articles/360052560314

[davidtderrick 22]

The body of commentary against new the Evernote for Mac and IOS (never mind Windows and Android) has to be taken seriously.

Are you doing that? It is not OK to respond to this or that technical fix as if everything else is fine or to treat paying users as if they don't matter.

You need to reclaim 7.14. That means acknowledging it as an equal alternative to 10 for those users who depend on it.

Re-take ownership. Don't bury it in a discussion group as a link for a few people to follow so that they can run it in parallel with 10. You need to spell out, to your paying customers:

"We are undertaking a major revision of Evernote in order to make innovation easier and faster and to create greater compatibility across the platforms served by the world's greatest information and workflow mangement app. We recognise that, for a period, some users will depend on features and workflows only available in previous versions.

"Therefore, for a minimum of 3 years, Evernote Classic 7.14 and New Evernote 10.x will be available in parallel."

There will be nothing ignominious in doing that.

This is a major transition: it is absurd to rush it as you appear to be doing. Did some people financing you tell you: we need to get this done before the end of 2020? If they did, they are in danger of losing their money.

[avevers 49]

7.14? I'm using (stuck on) 6.25....

[gazumped 7,697]

1 minute ago, avevers said:

7.14? I'm using (stuck on) 6.25....

Me too.  Different OS...

[avevers 49]

Gotcha. Sorry - thought all OSes were 6.25.

[DTLow 4,965]

41 minutes ago, davidtderrick said:

You need to reclaim 7.14.

Not sure what this means.   
I moved your post to the Mac forum, and merged with an ongoing discussion

Mac version 7.14 exists and can be installed    
Evernote has issued the Legacy product (7.14.1) for those unhappy with the Version 10 product

[davidtderrick 22]

People are not aware of this as an acknowledged, parallel, official Evernote product which will go on being supported for as long as is necessary. That's what it needs to be.

[Jeremy Blanchard 0]

Hi Evernote team! I imagine you're under a lot of stress right now getting this release out and taking all this challenging feedback. Sending y'all a big hug. Evernote has earned enough goodwill from me over the years that I'm willing to endure a bumpy path for a bit.

I wanted to weigh in here: I think the single biggest thing I love above evernote that has made me such a diehard fan is that I can load evernote VERY fast and create a new note VERY fast. It's incredibly responsive. It's the reason I use evernote rather than a google doc for most things. Because google docs takes forever to load. But evernote comes up instantly.

The new system is very slow-loading. If there was one request I could make of the dev team, it would be to prioritize a fast-loading UI and fast-loading new note creation. That's the one use case that will make the difference between me staying on the legacy app and switching to the new one.

I actually don't mind that it's missing features. I don't mind that I can't do as many things. I don't mind that some features are weird (like search). Speed is all that matters to me. I hope there's a way to accomplish that given the new HTML/Javascript platform you moved to.

[Greg Stutz 1]

Get your notes out of Evernote now ... exporting notes has been made more difficult ... no default font choices ... Sayonara ... this software is going downhill faster than Trump

[DTLow 4,965]

13 minutes ago, Greg Stutz said:

Get your notes out of Evernote now ... exporting notes has been made more difficult 

I'm using export with the Legacy product on my Mac
No problem exporting notes - daily incremental and weekly full backups
No issues with the software

The Version 8 also supports export by notebook

[clouds_abound 1]

Adding my critique of the new (desktop) version of Evernote:

1. The new version doesn’t allow you to play in-note audio files, which you could do before. Now you have to either download the audio file or open it in iTunes (on a Mac)—why did they take this feature away?? It was so nice being able to open those audio files within the app.
2. The search bar is now on the left side, whereas it used to be right above the notes—which was a much more convenient location.
3. Most of the useful buttons (e.g. bullets, alignment) are no longer directly accessible in the toolbar and have to be found somewhere under the “more” drop-down menu. I don't mind if the toolbar is two rows instead of one—I would much rather have that than the "more" drop-down menu.
4. I loved having Helvetica Neue as the default. It was nice having infinite other font options, too.The handful of new “normal text” etc. fonts can stay—just don’t take away the other fonts, which people liked in the first place.

[Bryanne 57]

Wow, what a product brutalisation with the new Evernote!!!! Whoever is in charge of product/business development..........🤥

[patmanami 1]

Thank you thank you for posting this, especially the link about going back a version. Of all the UI changes I see as a developer, this one was completely not thought out, but that is always what happens when trying to grow beyond what your bread and butter is. I think I have 1400+ notes now, all because of simplicity. Yeah some of the other stuff like HTML inserts and images and such became a pain (constantly having to do <command> + <shift> + V now to do a 'not formatted' post in my note without messing up the text - plz tell me there's a better way of doing this..) but the easy to access list of notes + my unencumbered screen to enter notes was pristine. 

Seriously yay for the grey & white elephant. Will be removing the green & white from my taskbar. Feels like the Windows 98 experience (or for newer techies Windows 7). Here ppls, you said you wanted Vista....

Edited November 17, 2020 by patmanami
I think the word '*****' might have gotten asterisked out...

[elusis 0]

Why on earth have they disabled "Simplify Formatting"?  The web clipper has always made something of a hash of recipes, which is in part down to the Pinterest-ization of recipe blogs and the bloated narratives people feel the need to add to cultivate "relatability," but is also the fault of the clipper for not handling the translation into plain text well.  "Simplify formatting" is essential to be able to read the recipe and not have to manually strip out all the little boxes and doodles and fillips strewn everywhere.  It's bad enough that I no longer have the option to have my list of other notes in the notebook across the top, but now I can't even make the note readable?  

[gazumped 7,697]

Hi.  A lot of features are temporarily stripped out in the new version. If your issue relates to one of these you can get it back by going 'legacy*',  but many are -at least temporarily- unavailable in the new app.  We don't yet know what's coming back,  or in what timescale or order.  Sorry.

*See: https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

[davidtderrick 22]

I wish Apple would just buy Evernote.

[Zelda Sheldon 2]

BOO Evernote Developers. What on earth was your reason for removing the recorder from it's super convenient location?

Bring the recorder back.  Bring it back, bring it back. Bring it back........... This new version sucks! I'm a premium user and I loved Evernote BECAUSE of the audio record function. Now it's lame. 

[gazumped 7,697]

55 minutes ago, Zelda Sheldon said:

BOO Evernote Developers. What on earth was your reason for removing the recorder from it's super convenient location?

Bring the recorder back.  Bring it back, bring it back. Bring it back........... This new version sucks! I'm a premium user and I loved Evernote BECAUSE of the audio record function. Now it's lame. 

Hi.  Did you get the word 'temporarily' in my previous post?  Also see: 'Legacy'.

[Zelda Sheldon 2]

Hi Gazumped. Thanks for following up. Yes I downloaded Legacy version and now I'm happy to be back using the old layout and features which I love. You rock! 😀

[NightStalker 373]

For all those who keep suggesting reverting to the Legacy version of Evernote, with good intentions - you're forgetting that one of the main attractions of EN has always been its cross-platform sync abilities.  But the new iOS versions are atrocious. Terrible. Unusable.  But THERE IS NO LEGACY PATHWAY FOR iOS USERS...!

Evernote needs to pull the new versions from the App Store and work on them to get them actually ready for prime time.  And they need to replace the App Store versions with the previous versions that DID work nicely, including the Share Sheet clipper.

Come on Team Evernote - have mercy on all your long-time devoted users (most of whom have been paying customers, like me) and hoist the white flag on this disaster.

Take it back to the shed and work on it properly, while giving us back all the working versions on all platforms that we had before the version 10 débâcle.

 

[PinkElephant 1,332]

Everybody can do his own evaluation.

My evaluation is that there is much to do on v10 iOS, but it is usable. Since 10.1 I had no real problems any more, it is just a lot of missing functions that slow things down. I want to mention the Apple Watch App, that was removed without a warning by v10 and took the ability to create notes in EN on the fly with it.

Since I do all massive operations like multi-note movements, tagging and other housekeeping on my Mac, the combination of IOS v10 with legacy on the Mac is up to my needs. I have not encountered problems with interchanging notes created or handled by the different versions. Working cross platforms still works, including EN on my PC that I still use from time to time. Can’t tell about Android.

Taking legacy out of the picture would drastically alter the situation. I upgraded my MacOS this week to BigSur - EN legacy is still doing fine. So that is it for now, on with survival mode. Next stop for an evaluation is some months down the road, when my current subscription ends.

[NightStalker 373]

Lucky that you're finding the iOS version 10 at least usable.

But on my iPad - and my wife's iPad, who only uses an iPad, not a computer at all - the iOS v10 is unusable.  One thing she does is clip recipes from numerous sources to Evernote.  But the Share Sheet clipper just doesn't work, it doesn't put a title in, and it completely screws up the harvesting of the various source sites due to all these newer scripted web pages with slide-overs, multiframe pages, and of course, the Pinterest pages.  I have to put up with her vitriol every time she tries to use Evernote, with which she has been very familiar for many years.  She has thousands of recipes stored in there, all nicely tagged and titled.  But now - it's useless.  Even searching for something sends her into a rant worthy of George Carlin...!  But without the laughs.

And for this, we're paying Premium subscriptions...!

[DTLow 4,965]

6 hours ago, NightStalker said:

For all those who keep suggesting reverting to the Legacy version of Evernote, with good intentions - you're forgetting that one of the main attractions of EN has always been its cross-platform sync abilities. 

The cross-platform data sync is working for me (Mac/IOS/Web)

There is a Legacy version product for Mac/Window users (there's also pre-version10 versions)

>>But the new iOS versions are  ...

Why are you posting this in the Mac forum?

[zsnyc 5]

I need the tabs back - floating note boxes is no replacement, it is anti-productivity. 

5 fonts?! are you kidding? 

I've been with Evernote since 2012, and after a few days of using the desktop 'new evernote for mac' I will be reinstalling the older version.

So annoyed at this waste of time!

 

[Zelda Sheldon 2]

I used the legacy version which I did a happy dance for. Now I'm annoyed cos it's reverted back the lame update version on my desktop without the audio recorder feature. Jeeze Louise, why did the programmers break what was working just fine. Bring the audio recording feature back on top with no second click needed. Stick it right there in my face so its super easy to get to. 

[Curt Wohleber 9]

Shouldn’t both versions be installed on your computer?

[gazumped 7,697]

36 minutes ago, Curt Wohleber said:

Shouldn’t both versions be installed on your computer?

AFAIK - yes.

[PinkElephant 1,332]

It is possible to install both versions side by side on desktops (Mac and PC). If it makes sense anybody has to see himself.

Installing both will create the same (but technically different) database of notes twice. If you have enough disk space, fine. If not,think about which client you really need. Having both can create problems with sharing information as well.

Personally I think that the legacy client is still a more complete and mature piece of software. So I decided for me to stick with it, following the development of the v10-client from the sidelines. Probably one day my workflows will be supported , and I can make the switch.

That legacy runs without a problem after I made the upgrade to MacOS Bigsur has just extended the lifespan of the legacy solution for at least another year. I think EN will be faster than that to roll out what is missing and needed.