robsaxe 0 Posted September 29, 2020 Share Posted September 29, 2020 I know this isn't a new problem but I have not found a solution to this issue. I'm running 6.22.3.8816 and I cannot update or delete this program to reload it and start fresh. I cannot find relevant links to download the version I have nor can I download older versions of the software because it recognizes I have an newer version installed. I'm quite sick of this issue. Any help would be appreciated. Thanks Link to comment
Level 5* gazumped 12,066 Posted September 29, 2020 Level 5* Share Posted September 29, 2020 Hi. When you say you 'cannot' delete the app, I assume you're seeing some error messages about a missing MSI? The standard fix -as you seem to know- is to reinstall the same version. That should be available here - The current version is 6.25, which should be available if you can update your current installation correctly. 1 Link to comment
dcon 166 Posted September 30, 2020 Share Posted September 30, 2020 18 hours ago, gazumped said: When you say you 'cannot' delete the app, I assume you're seeing some error messages about a missing MSI? The standard fix -as you seem to know- is to reinstall the same version. And the typical reason this happens is because the MSI file in \Windows\Installer was deleted. (never clean that directory!) 1 Link to comment
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