Did evernote support go on vacation? Cant sync Windows 10

[CR5150 14]

Since evernote support is non-existent it seems, anyone know how to find the GUID of this note that is preventing my from syncing BOTH my windows 10 clients?  IOS works fine.

 

15:16:35 [ERROR  ] [604] [16360] 100% EDAMNotFoundException: id="Note.guid" key="ee419762-afd9-cb22-26ff-ce00ba1a2e70"
15:16:35 [INFO   ] [604] [13528] Client synchronization finished, status: failed
 

[PinkElephant 8,808]

Have you tried searching for the note ID ?

Support is probably blastered with EN iOS 10 tickets.

[gazumped 12,066]

Hi.  Win 10 sync is working for me - try holding Ctrl and clicking the red ! sync icon - sometimes you get useful additional messages.

[RavBoy 189]

See @DTLow 2019 post

[CR5150 14]

16 hours ago, RavBoy said:

See @DTLow 2019 post

I have the reverse problem. Error log gives me the GUID but not the note name.

[PinkElephant 8,808]

As I said in my other post, I have tried to get somebody to contact you. Works office hours US west coast ...

[CR5150 14]

I know, I appreciate that . Thanks for your help! I'm using web as a workaround.  Just doesnt have the features I normally need so I'm a bit hampered.  1st world problems right

[CalS 5,309]

19 hours ago, CR5150 said:

Since evernote support is non-existent it seems, anyone know how to find the GUID of this note that is preventing my from syncing BOTH my windows 10 clients?  IOS works fine.

 

15:16:35 [ERROR  ] [604] [16360] 100% EDAMNotFoundException: id="Note.guid" key="ee419762-afd9-cb22-26ff-ce00ba1a2e70"
15:16:35 [INFO   ] [604] [13528] Client synchronization finished, status: failed
 

Try this.  Pick any note and create an internal link.  Paste it in a new note for convenience.  Edit the link and replace the GUID with the one in question per the image below.  The GUID is in there twice for whatever reason, on either side of a backslash.  Then click the link.  Have never tried this but it might work.

 

 

[CR5150 14]

Well, it just started working. I looked at my ticket and they closed it as solved, although I never heard from anyone. Perhaps they found something on their end?  

[CR5150 14]

I received a very thorough reply from support today. They apologized for the extensive hold times on tickets and they were able to tell me the note name that was causing the sync errors.  Very pleased with the response today !