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Note reset after app error, Freemium version has no Note history


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Already happened 5 months ago, suddenly Evernote app asks something like

"there's a syncing problem in this note, choose to a. Delete recent changes b. Reset text formatting c. Solve later"

but with the second it deletes the note in its entirety. This makes obviously no sense, I probably need some Note History to retrieve the previous state: can I hope to get some technical assistance?Otherwise I'd ask you how to start 1 month premium with my 10 points I got right now, I seemingly can't find the shortcut anywhere.

Thank you all and sorry for being so harsh but it came as a shock again

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  • Level 5*
On 9/18/2020 at 11:02 AM, davgand said:

I probably need some Note History to retrieve the previous state

Be aware: Note History is accessed via the note info panel   
                   No note - no access to Note History    
   
One of the reasons I maintain personal backups

>>but with the second it deletes the note in its entirety.

Can the note be retieved from the Trash

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6 hours ago, DTLow said:

Be aware: Note History is accessed via the note info panel   
                   No note - no access to Note History    
   
One of the reasons I maintain personal backups

>>but with the second it deletes the note in its entirety.

Can the note be retieved from the Trash

Sorry I said it completely wrong, luckily the note stays but it's emptied. Given this I have the free version of Evernote, so I can''t use the Note History anyways but I wish I could. 

How often do you backup? I clearly got to give it a try.

Thank you for reaching out

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  • Level 5*
13 hours ago, davgand said:

Given this I have the free version of Evernote, so I can''t use the Note History anyways but I wish I could. 

You can subscribe for a single month

>>How often do you backup?

My personal backups run on a Mac    
Daily incremental, Weekly full   
Also Time Machine backups (hourly incremental)

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