HRM 2 Posted September 16, 2020 Share Posted September 16, 2020 Work Chat on the iPad and iPhone reloads the entire string of messages going back to whenever that thread first started, every single time you go out of chat and come back in, whether from a Notebook note or going to a different app and coming back. Some of my Work Chat discussions go back to 2016. This is totally unacceptable and beyond frustrating! The iPad version has frozen now and won’t let me enter any text in the chat box. I’ve hard closed and restarted the app, but chat is still frozen. IPhone version is still usable, but has a very long lag before posted messages show up. Same with iPad, before it froze. We use Work Chat all day, so this is a big problem. 1 Link to comment
Level 5 Shane D. 1,818 Posted September 16, 2020 Level 5 Share Posted September 16, 2020 @HRM Thank you for letting us know! I'm currently further investigating into this issue and may reach out to you directly via private message to get more information and activity logs. Let me know if you have any other questions in the meantime! 1 Link to comment
Jeffrey.g 0 Posted September 17, 2020 Share Posted September 17, 2020 Exactly the same issue for me. iPad frozen and total reload of a message string dating back to 2016 on my iPhone, with the above user 'HRM'. Evernote now unusable in current format. Link to comment
Dennis W 0 Posted September 17, 2020 Share Posted September 17, 2020 (edited) Yes, the new Evernote appears to be unusable in the current format. The sorting does not work at all Difficult to use, navigation is confusing and clumsy. It duplicated a notebook I had about 20 times - I had no idea it was doing it - I did not ask for it to duplicate even once. I can't find my documents .. inconsistent. One time they show up and another time (more often than not) I can't find them. I need serious help .. would love to switch back to previous version if at all possible. A private message/help would be welcomed. Edited September 17, 2020 by Dennis W added a note re: my willingness to work with helper. Link to comment
Ex Employees Jaya Shekarraju 75 Posted September 17, 2020 Ex Employees Share Posted September 17, 2020 On 9/16/2020 at 9:31 AM, HRM said: Work Chat on the iPad and iPhone reloads the entire string of messages going back to whenever that thread first started, every single time you go out of chat and come back in, whether from a Notebook note or going to a different app and coming back. Some of my Work Chat discussions go back to 2016. This is totally unacceptable and beyond frustrating! The iPad version has frozen now and won’t let me enter any text in the chat box. I’ve hard closed and restarted the app, but chat is still frozen. IPhone version is still usable, but has a very long lag before posted messages show up. Same with iPad, before it froze. We use Work Chat all day, so this is a big problem. @HRM We are currently working on a progressive loading of Work chat so that it doesn't crash the app. It will be resolved in our upcoming releases. Thank you for your patience. 1 Link to comment
Simon H. 1 Posted October 20, 2020 Share Posted October 20, 2020 A related problem: All shared notebooks are empty. In the desktop app, readding them helped. In the iOS app, scrolling up in work chat does not work, after 1 or 2 secs, it scrolls down again. So I can access the shares on top of the chat. Resharing them does not work so I am stuck with this and can't work with previous shared notebooks at all. Link to comment
Level 5 Solution Featured Comment Shane D. 1,818 Posted November 30, 2020 Level 5 Solution Featured Comment Share Posted November 30, 2020 Hi All, This issue has now been fixed in Version 10.2. Learn more here: At this time, I am closing this thread. If you encounter a new issue, please start a new thread or feel free to reach out to me directly. Thank you! Link to comment
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