Evernote not up to date in web browser (Google Chrome)

[jjuk_1983 0]

Hi,

For some reason I can not use the web browser version of Evernote in Google Chrome without old notes appearing. This is resolved when you undertake full cache of the browser, but it happens the whole time. Is this a bug?

Thanks.

[gazumped 11,664]

Hi.  I've not had the same experience,  but I'd assume this is your browser caching an old page?

[MConnell 0]

I have the same issue.

1. In a regular browser window, Evernote only displays notes synced back on Aug 14th. Today is 9/14. Any notes added since August are not visible.
2. If I try to add a new note (in a regular browser window), I end up with repeated syncing errors, requiring a re-load - all my copy/paste efforts are gone each time it reloads. NOTHING is saved. **see screenshot of test note attached
3. However, if I log into Evernote via a Chrome Incognito Window, there are zero issues with the web version - all notes are there. This indicates a Chrome extension issue, but:

TECH NOTES:

• I'm using the latest version of Chrome.
• Nothing about my Chrome settings have changed since August. 
• My browser only uses 2 extensions - neither are causing the issue. 
• Computer has been repeatedly restarted since then.
• Browser Cache has been cleared multiple times. 
• There is plenty of memory remaining on my PC. 
• I only have 2 devices attached to my account - an iPad and an iPhone. Both are working fine. Zero sync issues.  
• I've tried using the newest Note Editor and also the Classic Note Editor - both end up with the syncing/reloading issue described above when in a normal browser window. 

I no longer have a paid version of Evernote, so I cannot email tech support. This is a aggravating bug that needs to be addressed by their team. 

[gazumped 11,664]

Hi.  The latest version of the Evernote UI sometimes seems reluctant to update with new notes - have you tried stepping back to the old interface (option in settings) or using another browser?

[HeBoIz 241]

I had a similar issue with the new web interface (only with the new web client) in Chrome.

There the only way to force sync was to first logout and then login new again.
 

see: 

 

[MConnell 0]

I've logged out & in repeatedly. Nothing changes. Per your suggestion, I did just now switch to the older UI and all notes are indeed visible.

Then, tried switching back to the new UI and notes are still not syncing. 

[HeBoIz 241]

1 hour ago, MConnell said:

I've logged out & in repeatedly. Nothing changes. Per your suggestion, I did just now switch to the older UI and all notes are indeed visible.

Then, tried switching back to the new UI and notes are still not syncing. 

That was just the same with me, except from my success with logout and login.

seems to be an issue for technical troubleshooting by the evernote development stuff regarding sync in the actual new web UI...

[HeBoIz 241]

same sync-problem once again, but only with new web-UI in my chrome browser: sync is frozen with last note from 9th september (there are quite al lot younger notes...)
If I open evernote web with new web-UI in my vivaldi browser I get all notes, even the the freshest, only a few minutes ago.

I guess, this could be a cache-problem? Probably lots of header and meta-infos like title, date edit, tags and so on might be locally saved in cache for fast response. (have you seen the update progress in waves, when you open for web browser after a cpule of days? note-header infos seem to be synced and updated in groups or waves..)

If the is ab bug in the check-load-update-check-load-update-progress, the web-UI-sync may freeze like we see...