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(Archived) No replies when reporting a bug?

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Yes, users do not receive automated reply when submitting the feedback form; due to high load, we contact users only when we need additional information to reproduce the problem, though we try to review every bug report that comes from them.

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We're in the process of setting up some support tools that will make it easier to send out acknowledgments and follow-ups for these types of issues. Thanks for your patience in the meantime.

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