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Issues with Evernote Points


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  • Administrator

Hi All,

We've seen reports from users that they are unable to redeem their Evernote Points.

If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:
https://help.evernote.com/hc/en-us

If you are unable to open a support ticket, please notify us on this thread and we will reach out directly:

Please feel free to reach out to me directly if you have any other questions!.

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  • 2 weeks later...

Erase a note by accident

Excuse me by accident I deleted a very extreme important note this morning Id like to know if there is a way I can recover my note! Please can anybody help me with this? Please let me know How can a I recover my note

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  • 2 weeks later...

Points referral

 
Evernote keeps crashing 10 times a day for me. But this one time, i accidentally blanked the note just before the crash. So i can't Undo as usual as the Note crashed.

So, i decided to go for Premium by points referral. I referred to user and the person got Premium. But i did not!

Please help.

 

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On 9/9/2020 at 1:35 PM, Victor Lamas said:

Erase a note by accident

Excuse me by accident I deleted a very extreme important note this morning Id like to know if there is a way I can recover my note! Please can anybody help me with this? Please let me know How can a I recover my note

this just happened to me today... I'm following to find out more about this issue

 

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I cannot redeem points too.

Tried with Chrome, Safari and Edge, both on Windows 10 and Mac.

I cannot open 

                      https://www.evernote.com/Points.action.

Whenever I click the link, i am transferred to 

                     https://www.evernote.com/Settings.action.

I am trying to upgrade my account from basic to premium, using my points, but this bug prevents me.

 

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  • Shane D. featured and pinned this topic
  • 2 weeks later...
  • 3 weeks later...
On 9/1/2020 at 3:09 AM, Shane D. said:

Hi All,

We've seen reports from users that they are unable to redeem their Evernote Points.

If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:
https://help.evernote.com/hc/en-us

If you are unable to open a support ticket, please notify us on this thread and we will reach out directly:

Please feel free to reach out to me directly if you have any other questions!.

hi, Sir,

 

I have the same issue. Could you please help me solve it? Thanks!

ticket no human respons for 2 days.

Ticket# 3204596 - my evernote points can not use,the link "Points" do not work.
 

 
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On 9/1/2020 at 3:09 AM, Shane D. said:

Hi All,

We've seen reports from users that they are unable to redeem their Evernote Points.

If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:
https://help.evernote.com/hc/en-us

If you are unable to open a support ticket, please notify us on this thread and we will reach out directly:

Please feel free to reach out to me directly if you have any other questions!.

I cannot redeem points too.

Ticket# 3207687

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Never use real Evernote.
I can't synchronize.`
I have not been able to connect with the support team for more than two months. (Only automatic reply mail is moved)

I don’t have to use apps like garbage

Never save important content.

Save it to another cloud or your own hard disk.

I don't know when it will disappear, and Evernote
I don't know.

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