wicked 1 Posted August 30, 2020 Posted August 30, 2020 Hi, I am a Macbook Air 2017 user running Catalina and Evernote 7.14. I don't know what happened but i have been experiencing major issues in the last few days. It's CPU usage is off the charts, going above 100% all the time. It's reduced my battery time down to 3 hrs only which is quite unusual and unexpected of a macbook. Could someone help me with this? Is it an Apple issue or an Evernote issue? Im also attaching some SSs for reference.
Level 5* gazumped 12,229 Posted September 1, 2020 Level 5* Posted September 1, 2020 I'm not an Apple user so can't comment - you might have more informed help along later. Meantime I'd suggest you raise this with Support (which is not us) to see if they can help...
Level 5 PinkElephant 9,019 Posted September 1, 2020 Level 5 Posted September 1, 2020 No known issue. MacBook Pro, latest Catalina and EN. My EN is at about 5-10 % during syncing. It sometimes goes up to 80%, but very briefly. When idle it runs close to zero. Anything going on in your client, like a database indexing ?
wicked 1 Posted September 2, 2020 Author Posted September 2, 2020 Hmmm. How do i check for a database indexing? Whenever the usage shoots up, i wait for a while, sometimes even restart Evernote to let it come down back to normal usage. I have around 12k notes and I often shuffle between notebooks, a lot of editing etc. Not really sure if Evernote is a resource heavy application.
Level 5 PinkElephant 9,019 Posted September 2, 2020 Level 5 Posted September 2, 2020 When you shuffle notes (= moving them to a new location) this will probably cause an indexing to start. The index needs to follow the note. Maybe your index contains mistakes. This could explain that the Program runs into problems, driving up Ressource usage. To fix the index, press down and hold the <opt/alt> key before clicking on the help menu. A new menu position will show at the end of the help menu, that is usually not visible. When you open it there are several submenu items that can help to sort out problems with your EN installation. You can use them to optimize the search index, beside other functions. When you use them, let it run through before trying another one.
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