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iPhone Device not showing up in account


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I recently switched from an older iPhone to an iPhone 11. I cannot login on my iPhone 11 to my Evernote. I looked into the Help and it says to go into your account to device and revoke access on your old iPhone 11.  However when I go in to my account, which is basic, I only see my one device which is my PC laptop listed. So only one device is showing. So I don’t know how to proceed. Please help. When I try to log in on my iPhone, clicking the green continue button just makes it spin and spin. Thank you. 

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On 7/25/2020 at 3:55 PM, Stephanie evernote said:

I recently switched from an older iPhone to an iPhone 11. I cannot login on my iPhone 11 to my Evernote. I looked into the Help and it says to go into your account to device and revoke access on your old iPhone 11.  However when I go in to my account, which is basic, I only see my one device which is my PC laptop listed. So only one device is showing. So I don’t know how to proceed. Please help. When I try to log in on my iPhone, clicking the green continue button just makes it spin and spin. Thank you. 

If you are not getting a too many devices error message perhaps you are not entering the correct username and password?

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