(Archived) How To Deactivate Premium Content?

[waynechriss 0]

I was wondering how to turn off the premium content and go back to free. I used to need it to save large JPEGS for a class but not anymore. i'm on a mac btw evernote version 1.11.0

[engberg 89]

Go to the Settings page of your account on the web (https://www.evernote.com/User.action) and you can cancel your Premium subscription there.

(You will remain premium until the day your current paid period expires.)

[waynechriss 0]

I don't know where to do that. last time i accidentally deactivated my entire account instead of just the premium content.

[engberg 89]

On that page:

[qinaga 0]

Hi Dave,

I'm having the same issue in wanting to cancel my premium subscription, but on my account, when I follow your advise here, I don't see any button that says "cancel subscription", even though I do have a monthly recurring premium subscription.

What to do? Please help, since I really don't need the additional features offered by the premium account anymore...

[engberg 89]

We just realized that our service update on Wednesday night introduced a bug that prevents the "Cancel subscription" link from being shown to some paying users. We'll push a fix for this to the servers in a few hours.

Sorry for the confusion.

[qinaga 0]

Thank you, I'll check back later then.

[engberg 89]

We fixed this problem, please try again.

[qinaga 0]

Thank you Dave for the quick service!

All's fine now and I was able to cancel my premium subscription.

Many thanx!

[bbmoe 0]

I'm wondering why the cancel button disappeared completely from my account information after I pressed it months ago. I assumed that my account would revert to regular at the start of the next billing cycle, but it didn't. And- despite your fix, it still isn't appearing on my account/billing information. Please help- I don't need the extra features!

[engberg 89]

bbmoe -

If you go to your "Settings" page (https://www.evernote.com/User.action), you'll see "Premium subscription ends: ..." with a date. There's no "cancel" link because you already canceled your subscription. But since you paid for a full year, your account will remain Premium until the end of that year. Then it will automatically revert to Free.