Dosborn126 26 Posted June 25, 2020 Share Posted June 25, 2020 Has anyone else had issues with web clipper for Evernote Business? I see the option to add my Evernote Business account when the clipper is open, I add it, I get taken to another page that says it's been added, but even when I restart my browser, I still only see my personal account for the clipper. I am using Safari. Any advice? Link to comment
Level 5* gazumped 11,474 Posted June 26, 2020 Level 5* Share Posted June 26, 2020 Hi. Zero experience with Evernote Business here (he said happily) though I played with it for about a day before deciding that standard Premium did fine for me... but the Web Clipper isn't 'part' of Business, it's a stand-alone add-in to the browser that I have occasionally had to log out of and then back in again to get my clips going to the right account (I have a couple). Clipping an item shouldn't then mean that you'll open the app at that exact point - it just means the content has been saved to a designated notebook in a particular account. You have to navigate there independently to actually see the note. (Although there is a 'view note in Evernote' button when Clipper finished the clip, which usually opens the web version of the note, not the desktop application.) Additionally in Clipper Options, there's a choice to have the clipped note open automatically once the clip is complete. There's a lot to deal with if you're not familiar with the process - you might want to reach out to Evernote Support and share your issues with them... There is some help online too - Evernote Business Quick Start Guide / How to work with separate personal and business views 1 Link to comment
Dosborn126 26 Posted June 27, 2020 Author Share Posted June 27, 2020 Thanks for the response! The particular issue I'm talking about is show below. It never actually allows me to add the business account. Link to comment
Level 5* gazumped 11,474 Posted June 28, 2020 Level 5* Share Posted June 28, 2020 Hmmn. I got one of those... If I click the link I get a new window popping up to log into Evernote - if you;re not seeing that do you have a pop-up blocker? Or - what happens when you complete the dialogue and try top log in? Link to comment
Dosborn126 26 Posted June 28, 2020 Author Share Posted June 28, 2020 It takes me to a new page that says “your business account has been successfully added” or some iteration of that (I’m away from my computer right now). And then when I reload Safari, nothing has changed. Link to comment
Level 5* gazumped 11,474 Posted June 29, 2020 Level 5* Share Posted June 29, 2020 16 hours ago, Dosborn126 said: And then when I reload Safari, nothing has changed. Are you not still 'in' Safari when clicking on the Clipper options? - Regardless we're pretty much outside my experience now; unless there's another business user around who knows what's supposed to happen at that point, I'd suggest connecting with Support. When you get a response please let us know! 1 Link to comment
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