Jump to content
Due to limited holiday staffing, chat will be unavailable from Thursday, July 2 at 5:30 PM (CDT) to Monday, July 13 at 8 AM (CDT). This will allow us to reply to your email requests as quickly as possible. Thank you for understanding. ×
Him over there

"The note is read only it was created in another app"

Recommended Posts

I switched phones and now it won't allow me to edit ANY of my old notes. And copy and pasting them is not an option because I have waaaay too many notes to want to go through that

 

ANY SUGGESTIONS??

Share this post


Link to post

Hi.  Uninstall and reinstall the app?  As a matter of interest how did you move your notes to this new device?

Share this post


Link to post

Hi, @Him over there, and welcome to the forums. The message in your subject line is usually associated with a particular, and particularly aggravating, bug that has been reported for exactly a year now: https://discussion.evernote.com/topic/120419-incomprehensible-note-locks/. Take a look at that thread and see if that is what you're experiencing.

There are workarounds, but they are generally for just one or a small number of notes. This is the first report I've seen in which all of one's notes were getting this flag. If you can access your notes on a non-Android device (Windows or Mac Evernote desktop program, Web client on any computer, etc.), you can try this:

  1. Duplicate one note (using the menu, not just copy and paste)
  2. Make any edit to it
  3. Sync on that device and then on your Android phone, and see if that edit syncs to the phone

At present, this is the best workaround, though it eventually requires deleting notes and emptying the Trash in Android (see this post in the above-referenced forum thread). For a large number of notes, it would be a pain in the neck, and a number of places below the neck as well.

This bug is known to Evernote, and they are investigating it, but it seems to be extraordinarily difficult to track down and fix (see some of the reports from EN support in that thread). With such a large number of notes all refusing to sync, it might be worth subscribing to Premium for just one month (you can drop back to Basic afterward) in order to get access to support. But honestly I'm not sure there's much they can do for you in this situation.

Sorry to be so grim! Any more info you can supply may let some of us here offer suggestions.

 

Share this post


Link to post
On 6/22/2020 at 1:21 PM, Dave-in-Decatur said:

..., it might be worth subscribing to Premium for just one month (you can drop back to Basic afterward) in order to get access to support. But honestly I'm not sure there's much they can do for you in this situation.

Don't bother.  I am a Premium user.  All I got from Tech Support was "we are aware of the issue.  we hope to resolve in next release. sorry for inconvenience. "  The issue has gotten really annoying because it will allow me to edit some previously-not-locked notes but then locks the notes when I try to save the changes.  So I have notes (with changes) on my phone that I can't access/backup in Windows. 

Share this post


Link to post
1 hour ago, SM@EN said:

So I have notes (with changes) on my phone that I can't access/backup in Windows.

Hi. Can you see these notes as titles in your 'All Notes' listing?  As a pure (and completely untested) suggestion,  is it possible to export the notes to an ENEX file and re-import them into Evernote Windows?  (Use a couple of notes for a test before attacking all of them!)

Share this post


Link to post
13 hours ago, SM@EN said:

Don't bother.  I am a Premium user.  All I got from Tech Support was "we are aware of the issue.  we hope to resolve in next release. sorry for inconvenience. "  The issue has gotten really annoying because it will allow me to edit some previously-not-locked notes but then locks the notes when I try to save the changes.  So I have notes (with changes) on my phone that I can't access/backup in Windows. 

Please do look at the thread, and the specific post, that I referred to earlier. Assuming you can have access to your Android device and Windows desktop at the same time, you can follow the steps there. They do require manually duplicating the unsynced information in fresh notes in the Windows program, but in the end you can get notes that sync again. I've had to do it with several notes, and while time-consuming, it does get the job done. One way to simplify it is to create a note in Android that contains the unsynced information from the problem notes. IF that note will sync to Windows, it will make it easier to do the manual updating.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...