blackseaer 19 Posted June 16, 2020 Share Posted June 16, 2020 After an issue with the note sync between two web clients another version of this note was automatically created. After navigating to this note a notification popup with a link to the new version was displayed (see on the attached screenshot) and I closed it using the "cross" icon on the popup. But after that the popup appears again and again each time I'm navigating to either old or new version of the note. How to completely disable this notification? 1 Link to comment
Level 5 Dave-in-Decatur 2,679 Posted June 16, 2020 Level 5 Share Posted June 16, 2020 This is part of the issue of the Web client producing numerous duplicate copies of a note when it detects some (perhaps nonexistent) problem with the network connection. See this ongoing thread: Link to comment
blackseaer 19 Posted June 17, 2020 Author Share Posted June 17, 2020 9 hours ago, Dave-in-Decatur said: This is part of the issue of the Web client producing numerous duplicate copies of a note when it detects some (perhaps nonexistent) problem with the network connection. Yes, but this popup appears after each click on either original or duplicate note - not only when such issue related to connectivity occurs. So even if it is resolved the popup will still annoy. Link to comment
blackseaer 19 Posted August 27, 2020 Author Share Posted August 27, 2020 So, two months ago I reported this issue... And still see this popup about the new version availability and there's no way do disable it permanently. Is it going to be fixed? Link to comment
Level 5 Dave-in-Decatur 2,679 Posted August 29, 2020 Level 5 Share Posted August 29, 2020 Possibly it is meant to alert users that there are multiple versions/copies of a note so they don't accidentally edit or delete the wrong one. If so, it's probably meant to be there. Link to comment
Level 5 PinkElephant 6,257 Posted August 29, 2020 Level 5 Share Posted August 29, 2020 It is an important feature how a conflict resulting out of syncing is resolved. Think about a situation where a note is modified at the same time in two different ways, and the result synced back to the server. The server wants to keep the „Master“ copy of that Note, but can’t simply do it because there are conflicting changes. Solution: Create another copy of the note. This will preserve both changes, but probably the user does only want to keep one of them, and continue using this, not the other one when adding to the note. But which one ? Or the user wants to keep both changes, but in one copy. Solution: Notify the user that copies were created, and make him decide which to continue, and which to delete. Now you need to help EN out of this. If both changes were legitimate, take one of both notes, make a deliberate duplicate of it, and delete the original. If you want to keep both changes, but in one of both notes, copy it from one of them, paste it to the other, and delete the one from which you copied. Or if one is obsolete, just delete it. But make sure that all but one of the conflicting notes are terminated. Link to comment
blackseaer 19 Posted August 30, 2020 Author Share Posted August 30, 2020 OK, but when I realised that this is a copy created because of some sync issues, and decided to re-use it for other purposes (renamed, changed text etc.), why isn't it possible to disable the notification popup? I think, it could be fully user's responsibility how to use any note after he/she is notified about the issue. Link to comment
Level 5 Dave-in-Decatur 2,679 Posted September 2, 2020 Level 5 Share Posted September 2, 2020 On 8/30/2020 at 4:51 AM, blackseaer said: OK, but when I realised that this is a copy created because of some sync issues, and decided to re-use it for other purposes (renamed, changed text etc.), why isn't it possible to disable the notification popup? I think, it could be fully user's responsibility how to use any note after he/she is notified about the issue. An interesting and thrifty approach! My understanding is that each note is identified in Evernote's system by a unique number, rather than by its title or content. So changing the latter doesn't make it a different note as far as Evernote is concerned. 1 Link to comment
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