ShawnLau 1 Posted June 5, 2020 Share Posted June 5, 2020 After my Evernote Premiunm expire, the dialog that call me back to Premiunm cannot be cancelled (See attachment). Even I click "Not Now" or the cross, this dialog doesn't disappear. So I can only close it with Task Manager. Does any one know how to solve this problem? Thanks! Link to comment
Level 5* gazumped 10,782 Posted June 6, 2020 Level 5* Share Posted June 6, 2020 Hi. It looks like you have some unsynced information in at least one note which now exceeds the size limits for a basic account. If you can open the app when disconnected from the network, can you move some of the content into a new note - splitting it into two or more sections so that the upload is within limits? Link to comment
ShawnLau 1 Posted June 7, 2020 Author Share Posted June 7, 2020 7 小時前, gazumped說: Hi. It looks like you have some unsynced information in at least one note which now exceeds the size limits for a basic account. If you can open the app when disconnected from the network, can you move some of the content into a new note - splitting it into two or more sections so that the upload is within limits? Hi, thanks! Yes, after I click the "Not now" many many times, it will disappear. But I have many notes that exceed the size limit many years ago. Clearing all these notes will take a very long time. I uninstall Evernote and re-install. After logging in, I found this problem has been solved. This dialog won't pop out anymore. So still thanks! 1 Link to comment
Level 5* gazumped 10,782 Posted June 8, 2020 Level 5* Share Posted June 8, 2020 Glad I was able to 'help' Link to comment
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