(Archived) Evernote | running very slowly

[kenneth_lilly 0]

Below are listed the questions I posted in the wrong forum, Windows 3.5. I received a responce from Jeff telling me I was in the wrong forum, though he tryed to help with the latter question. His notes are attached as a pdf file.

If anyone could help me resolve or understand the following issues I would really appreciate it !!

~ Kenneth

Re: Evernote 3.5.6.2883--blindingly fast searching at last!

by kenneth_lilly on Fri Sep 24, 2010 3:50 pm

Hi,

Using Evernote, I'm still rather green. It seems that everyone is talking about Evernote 3.5.6.2883. Did I miss something ?

The version I'm running is 1.11.0 for Mac. It takes a very long time to load and is making other applications run very slowly. On occation, if I'm adding a note or two, Evernote will just quit as if it can't handle any additional files.

Also, in my applications folder I have three Evernote icons. The 1st is just the icon. Below it and the 2nd is the icon along with (70263) beside it. Below it, is a 3rd icon, with (92738) beside it.

If anyone could help me with these issues or assist with understanding the 3 icon situation, I would very much appreciate it.

Thanks in advance,

Kenneth

[engberg 89]

I would recommend that you quit Evernote from the elephant icon in the menu bar.

Then delete all copies of the Evernote application on your computer and empty them from your trash to make sure that the wrong code isn't running. Reboot your Mac.

Then, download and install a fresh new copy of the latest version from:

http://www.evernote.com/about/download/

[kenneth_lilly 0]

Hi Dave,

Thanks for your responce. Several questions;

1. How do I backup all of the data which is on Evernote currently (approx. 830 files) before I delete all copies ?

2. I currently working from Evernote 1.11.0. Is there a later version ?

Thanks for your help,

Kenneth

[engberg 89]

If you delete our application, that doesn't delete your local database. Your local database is stored in a different place on your computer, not in the Applications folder. Plus, your notes are also synchronized to our servers for backup unless you put them in a Local-only notebook on the Mac.

1.11.0 is the current version.

[Wyndshadow 0]

Can I get a status on this fix?

I am running the most recent mac version as well and ever since the upgrade there is a noticeable 'pregnant pause' from when evernote starts till my notes are displayed.

Thank you

[kenneth_lilly 0]

as posted by engberg on Fri Sep 24, 2010 5:40 pm

I followed his instructions, and apprehensibly deleted the two oldest Evernote applications, leaving all but the most recent upgrade/version, 1.11.0. I then emptied my trash which then contained over 100,000 files which took some time. I waited until the trash was emptied, shut down my Mac, waited for a few minutes and rebooted. As soon as I launched Evernote, it was back to where it had been in the past, which was lightning fast. Since that time, it has been working fine. That said, I am beginning to notice it take longer to load each time and longer for the files to convert.

It appears that it can't handle as many fies as I have saved, which is to-date, approximately 900 files. I'm not sure what will happen next, though in answer to your question, what enberg suggested worked. For now, I will wait to see what happens next.

I hope this has helped !

---

as posted by engberg on Fri Sep 24, 2010 5:40 pm

I would recommend that you quit Evernote from the elephant icon in the menu bar.

Then delete all copies of the Evernote application on your computer and empty them from your trash to make sure that the wrong code isn't running. Reboot your Mac.

Then, download and install a fresh new copy of the latest version from:

http://www.evernote.com/about/download/

[engberg 89]

We're making a set of performance improvements for the next release (version 2.0), but that's a big release.

[kenneth_lilly 0]

Hi Dave - Do you know when 2.0 will be released ?

[Wyndshadow 0]

Dave we understand your not likely able to give an exact date of 2.0 but if you could advise this year or next that would be helpful.

Thank you.

[engberg 89]

We're doing a lot of big stuff for both performance and usability, plus adding two major features that people have been demanding for a while, so it's a pretty big project. I won't be comfortable on a date until I see it running on my machine, but we do plan to do some external beta testing long before the final release.

Thanks

[wsp 11]

Dave, you're a bit of a tease. Would you care to whisper in our ears what the two major features are? We all promise not to tell anyone.

[engberg 89]

Sorry, didn't mean to tease. I'll leave the surprise for the beta testing, to encourage more people to help us test.

[crispinb 8]

Sorry, didn't mean to tease. I'll leave the surprise for the beta testing, to encourage more people to help us test.

That's even more of a tease! Looking forward to it. Count me in for testing when the time comes ...