goodmusicguy 1 Posted May 6, 2020 Share Posted May 6, 2020 Hello! I've had this problem some years back and its resurfaced - and not fixed itself or by me re-installing the plug-in. The web-clipper will not capture anything presently...and displays the message, "your connection appears to be offline." That is not the case. The issue is now 5 days old and there's no issue w/ the internet connection, at any time. How can this be fixed, please? Here's the screen shot. Thank You! Link to comment
0 Level 5 PinkElephant 8,829 Posted May 6, 2020 Level 5 Share Posted May 6, 2020 No idea from my side. If nobody here kicks in, try issue a support ticket. Support is able to review a system dump, if there is any, and see where things go wrong. 1 Link to comment
0 goodmusicguy 1 Posted May 7, 2020 Author Share Posted May 7, 2020 Thanks for the response...I guess it's helpful to know that it's something not seen yet - at the same a bit disconcerting! I'll see who else might post in the next day or so and go the support route. If there's this is an issue that can help someone else down the line, it would land here. 1 Link to comment
Idea
goodmusicguy 1
Hello!
I've had this problem some years back and its resurfaced - and not fixed itself or by me re-installing the plug-in.
The web-clipper will not capture anything presently...and displays the message, "your connection appears to be offline."
That is not the case. The issue is now 5 days old and there's no issue w/ the internet connection, at any time.
How can this be fixed, please? Here's the screen shot.
Thank You!
Link to comment
2 replies to this idea
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now